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Carvana

Tempe, AZ

3.1
10,153 Reviews

HQ

Tempe, AZ

85281

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10,153 Reviews of Carvana

May 11, 2023

Was a good experience can't complain about nothing. Probably will buy my next car from them. More

by Dziegeleskimartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xxxxxxxxxxxx
May 11, 2023

The process literally could not have been easier! I ordered a car on my phone in about 20 minute’s time. The delivery was a piece of cake and the young guy who came, Cole, was an angel. Most pleasant More

by JANDHCANTLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cole
May 10, 2023

The purchasing process was very easy however the car was very dirty and had an outstanding recall on it when it was delivered. I talked with someone from Carvana but they didn't seem to care about my issues More

by Kristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
May 09, 2023

This was our 3rd online purchase with Carvana. All three were delivered to our home. We did not go to the dealership to select our vehicles all were done based on the photos a description provided More

by dmelhado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone
May 09, 2023

This is my second time using Carvana. First time it took them over a month to get the car to me. This second time, the car was supposed to have gone through a 150-point inspection. Thats More

by kamela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dont remember
May 10, 2023 -

Carvana responded

Thank you for your feedback regarding your recent Carvana purchase. It is unacceptable to hear that your vehicle did not arrive according to Carvana's standards. Purchasing a vehicle should be an amazing experience, and we are sorry to have let you down. Please know we take your sentiments seriously and will hold the proper teams accountable for this mistake. We are thankful you took the time to share your personal experience and are happy to see you moved forward with purchasing a Carvana vehicle. Please contact us at (800) 333-4554; our team would be happy to address your concerns.

May 09, 2023

The car itself is as advertised. The computer system they use is a mess, I get a thank you for uploading my insurance, then I get a warning the next day that I have just a few hours More

by jimandmara
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
don't remember
May 09, 2023

All representatives were friendly and helpful. The process ran smoothly and the car seems to be as described. More

by jd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
(I forgot)
May 09, 2023

Car was delivered exactly when they said it would be. Car was better than expected. More

by doug m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I am not sure,
May 08, 2023

This was the simplest fastest way to purchase a vehicle. At first I was in disbelief but everything Carvana told me was true and every step they said I would go through was true. I road a train to pick my v More

by rikkiaustell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
May 07, 2023

Carvana is a good dealership to purchase a car from. Carvana make purchasing a car very convenient, everything is done online. I would recommend Carvana to all my friends! More

by Taralah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shea
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