
Carvana
Tempe, AZ
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10,129 Reviews of Carvana
I can’t say enough how easy and pleasant my experience with Carvana was. The online process was extremely easy to navigate. My vehicle arrived as scheduled. I received updates through every step of the pr with Carvana was. The online process was extremely easy to navigate. My vehicle arrived as scheduled. I received updates through every step of the process. The gentleman that delivered my vehicle was knowledgeable & very pleasant. I would highly recommend Carvana to anyone looking to avoid the time consuming process at a dealership. I knew what I was looking for & no salesperson trying to redirect my choice or “upsell” me to something else. So happy with both my vehicle & my experience!!!! More
Trading in and buying a car has never been so simple. It felt safe with the 7 day guarantee money back policy but I loved the vehicle so much that it didn't matter! I got the best deal for the vehicle, no s felt safe with the 7 day guarantee money back policy but I loved the vehicle so much that it didn't matter! I got the best deal for the vehicle, no sleezy sales people pushing me into something, best financing, great car and it was all done from my couch. I highly recommend this! It may seem too good to be true but it is amazing and highly recommended. More
Not happy that my car was not delivered on time. It was scheduled a month in advance. That is more than enough time to get it where it needs to be. And to be notified the day before that is was delayed was scheduled a month in advance. That is more than enough time to get it where it needs to be. And to be notified the day before that is was delayed was disappointing. My old car was being sold the day after it was supposed to be scheduled so I was without a car for a week. No one seemed to care. Imagine if you didn’t have a car for a week and how unhappy that would be. More
I'm very pleased with the purchase of my new car ,my son introduced me to Carvana ,he also purchased a car through Carvana,the entire process was very easy ,i really appreciate the customer service,everyone introduced me to Carvana ,he also purchased a car through Carvana,the entire process was very easy ,i really appreciate the customer service,everyone that i spoke too was very polite and friendly , i will definitely refer you to friend and family.Thank You and Good Luck Paula Marretta More
Very helpful staff as well as quick turn around. Traded in a financed car and purchased with Carvana financing. Process took roughly a week including processing verification of income and delivery. in a financed car and purchased with Carvana financing. Process took roughly a week including processing verification of income and delivery. More
Absolutely AMAZING first-time car buying experience. Will definitely buy all my cars in my lifetime from Carvana. Thank you so much, you guys are so easy, and friendly! definitely buy all my cars in my lifetime from Carvana. Thank you so much, you guys are so easy, and friendly! More
Excellent service. Car had a couple of issues not listed when purchasing the vehicle and Carvana arranged to have them fixed, no problem. Car is great and exactly what I expected. Carvana employee Oli when purchasing the vehicle and Carvana arranged to have them fixed, no problem. Car is great and exactly what I expected. Carvana employee Oliver was knowledgeable and courteous. More
Unfortunately my purchase was delayed 5-6 times taking over a month to receive. I understand weather in the south was a factor for some of it, but there were a few other times, I received very short noti over a month to receive. I understand weather in the south was a factor for some of it, but there were a few other times, I received very short notice that the delivery was going to be delayed again. It was kind of frustrating because we altered work schedules to be home for delivery (I was also trading in a vehicle) The reasons were, flat tire, and damage in transport to either the rim or the tire. It was unfortunate because I was paying for insurance on the car for a month before I received it. Carvana's customer service was very apologetic, and all of the employees I spoke to and dealt with in person were great! I understand some circumstances were out of their control. I would still purchase from them again, because I feel this situation was just one of those things and the chances would be slim it happening again. More
This was the best car buying experience i have EVER had ! The process was so simple, yet very efficient. The customer service is impeccable ! I cant wait to refer all my friends and family. This is hands dow The process was so simple, yet very efficient. The customer service is impeccable ! I cant wait to refer all my friends and family. This is hands down the BEST way to buy a car !! Thank you Carvana!!! More