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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
March 13, 2021
Purchasing my Toyota Tundra was the simplest and the greatest experience that I've had thus far when purchasing a vehicle. Not having to deal with car salesmen confusing you with numbers and terms made greatest experience that I've had thus far when purchasing a vehicle. Not having to deal with car salesmen confusing you with numbers and terms made the process so much more enjoyable with no pressure. The trade in value was very fair for the vehicle that I was replacing. I will be making all future vehicle purchases through Carvana. More
by J Gaither
Employees Worked With
Louie the delivery driver was great.
March 13, 2021
Hello Carvana just wanted to say thanks for making it so easy to purchase a car I love my Cadillac CTS . Also the guy who dropped it off Shawn,he’s the best. I’m never buying a car from the dealer. Carvana easy to purchase a car I love my Cadillac CTS . Also the guy who dropped it off Shawn,he’s the best. I’m never buying a car from the dealer. Carvana is the way to go!! More
by Shawn Jackson
Employees Worked With
Shawn
March 13, 2021
Very positive experience with Carvana, extremely happy with my Subaru Legacy. Plan to recommend the service to others for wide selection of vehicles and very user friendly interface, not to mention the p with my Subaru Legacy. Plan to recommend the service to others for wide selection of vehicles and very user friendly interface, not to mention the prompt, safe and convenient flatbed delivery. More
by yarou151
Employees Worked With
Ash
March 13, 2021
This was a great experience! The transaction and the communication were so easy and the folks I dealt with were so friendly and professional. The first vehicle I got I decided against it and the pick u communication were so easy and the folks I dealt with were so friendly and professional. The first vehicle I got I decided against it and the pick up and then delivery of the 2nd vehicle went smoothly and without any problems. I WILL buy through Carvana again when I need another vehicle. Thanks for the great work Carvana, you are top notch. More
by okdlm
Employees Worked With
Honestly cannot remember
March 12, 2021
Very easy purchase,find car online fill out paperwork digitally. Get pre approved, no fuss no pushy salesmen very relaxed. Car is delivered driver was very professional, test drove car signed a few paper digitally. Get pre approved, no fuss no pushy salesmen very relaxed. Car is delivered driver was very professional, test drove car signed a few papers that's it. You have 7 days to decide or exchange car,if your keeping your all done. Took about a week total from browsing to driving. Everyone I talked to on the phone was very professional and answered all my questions. I would highly recomend More
by shawnjenkins51
Employees Worked With
Jeremy
March 12, 2021
I wasn't sure what to expect, but it turned out to be a very quick and easy process. Carvana took care of the financing, shipping, and registration. (Car arrived with temporary tags and I got the permane very quick and easy process. Carvana took care of the financing, shipping, and registration. (Car arrived with temporary tags and I got the permanent plates in the mail about 2 weeks later.) The associate who delivered the car was very friendly and professional, unfortunately I don't remember the name. It made me a little uneasy not being able to see the car in person before I bought it, although I understand there is a 1-week return period. However I've been driving the car around for about a month now and it seems to be exactly as advertised. I would use Carvana again. More
by andrewzimmermanok
Employees Worked With
Don't remember, sorry
March 12, 2021
Easiest car purchase ever! No hassles, no pressure and no problems. Very well explained and understandable purchase agreements. Would highly recommend! Go get yourself that new car! problems. Very well explained and understandable purchase agreements. Would highly recommend! Go get yourself that new car! More
by jerel.dalrymple
Employees Worked With
Delivery driver
March 12, 2021
My experience with Carvana was only one step short of a nightmare. Multiple delays. Carvana "lost" the car multiple times. They would reschedule me with less than 24 hours notice of when I was supposed to nightmare. Multiple delays. Carvana "lost" the car multiple times. They would reschedule me with less than 24 hours notice of when I was supposed to pick up the vehicle. People would promise me calls back and then fail to do so. All in all, my car was delayed almost 3 weeks from its original date and it took me over a month from the date of purchase to get the vehicle. The vehicle was in good shape and I like it, but it did not have all the features that it was advertised to have. The only thing stopping me from leaving only one star is that two of the employees in the Chicago hub actually helped me and worked with me to get scheduled for delivery outside of normal times. The delivery driver was also very nice. All in all, this was an unacceptable car buying experience. I don't ever plan to buy through Carvana again. More
by ajbeals
Employees Worked With
I don't remember their names but there were two very nice ladies at the Chicago hub. The delivery driver was also great.
