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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

March 12, 2021

First time buying online. This was the easiest process ever. Someone was always available whenever I needed to ask questions. The delivery was excellent! Allyssa, the delivery driver, was very helpful and More

by Jennifer Gaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allyssa
March 12, 2021

Loved the fact that everything was done online, no hassle going to a dealership and getting denied. Celeste from Carvana made things so much easier when dropping off the car and explaining everything in full More

by Melendezdeysi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste
March 12, 2021

From being financed, selecting my car, to having it delivered to my door step, it was one of the easiest and exciting processes I’ve ever had! I didn’t have to deal with pushy sales people, a ridiculou More

by TxHellcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel
March 12, 2021

I’m so happy with my ride recommendation to any one looking to get a car with ease😘🥰🥰 If I ever need to do it again this would be my new go to More

by Tasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pulse Medical Transportation
March 12, 2021

Easy to get a vehicle online and shipped to your home without dealing with the hassle of typical car shopping. Would highly recommend buying from CARVANA! More

by cjhawke4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chey
March 12, 2021

I can't be happier, customer service was excellent, the delivery of my car was easy and convenient. ALl the reports were available. Thank you More

by Adrianacarizav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
March 12, 2021

It was an amazing and easy process. I’m a single mom and it’s hard for me to find time between work to hunt for a car. There was always someone available to help with any questions I had. I had my car deliv More

by Jasi W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
March 12, 2021

This process was seamless and efficient. Couldn’t be more pleased with the entire experience. Everyone I dealt with was super friendly and helpful. Will never waste a whole day in a dealership again! More

by BetsyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrible with names, can’t remember any!
March 12, 2021

The car is great but when it comes to the registration if you're handicapped you're going to have to buy plates twice even though they take your power of attorney More

by wmwaller53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Mar 12, 2021 -

Carvana responded

Thank you William for taking the time to provide your feedback regarding your Carvana experience. We are sorry to hear about the miscommunication that transpired regarding your vehicle’s registration paperwork. We encourage each of our advocates to establish clear lines of communication with each of our customers so as to avoid any confusion. Please accept our apologies for any undue inconvenience while attempting to obtain your license plates. Please do not hesitate to reach out if you have any further questions or concerns.

Mar 12, 2021 -

wmwaller53 responded

I feel that if you have my power of attorney to register my vehicle and I'm entitled to handicap plates then carvana should send me handicapped plates or send me a registration so that I can get my own plates and take the money that you're charging me for plates off my bill

March 12, 2021

Awesome service, super fast transaction no hassle no headaches customer service was great go the vehicle we wanted below KBB valuation, every thing was taken care of immediately. car was delivered as pr More

by CarlosM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrod, delivery guy and the lady that approved the loan application both very understanding and helpful
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