Carvana

I didn't believe it could be so easy. From start to finish it was hassel free. The 150 point inspection along with the carfax helped me feel confident I wasn't getting taken. I highly recommend this finish it was hassel free. The 150 point inspection along with the carfax helped me feel confident I wasn't getting taken. I highly recommend this service. More

I have to tell you that this car purchase (at least so far — fingers crossed the car itself doesn’t turn out to be a lemon after 2 months) has been the best I’ve ever had. All the paperwork was in plain E far — fingers crossed the car itself doesn’t turn out to be a lemon after 2 months) has been the best I’ve ever had. All the paperwork was in plain English, not legalese, and the car search functions on the website were great. I appreciated that I could select exactly what features I wanted, and the website would email or text me when one fitting my preferences was available. What I appreciated most, though, was that the 3 customer service reps I talked with either on the phone or in person during deliver were so incredibly helpful and cheerful, not pushy or sleazy in any way. It was like talking with an employee at the grocery store. I am not being compensated to say these things. I just want to give credit when credit is due and pay it forward. Thank you to delivery driver Nick for pointing out that the battery in one of my keys was low and put in a claim for a brand new key without me even asking. More

Overall score of 95. Very pleased. Only two small items: 1) Requested pictures of damage that caused the delivery delay; 2) the external access code. 1) Requested pictures of damage that caused the delivery delay; 2) the external access code. More

The process with Carvana was very simple. No haggling. I either qualified or you didn't. I knew what my note would be and what would be required to put down. Very simple and easy. Customer service was I either qualified or you didn't. I knew what my note would be and what would be required to put down. Very simple and easy. Customer service was excellent. I will purchase my next car the exact same way. Thank you! More

This was the easiest process ever!! The car arrived on the date/time promised and was beautiful! Clarissa delivered my new car and she couldnt have been any better to work with. She did a thorough walk the date/time promised and was beautiful! Clarissa delivered my new car and she couldnt have been any better to work with. She did a thorough walk through prior to delivery and then again once she arrived at my house. I would most definitely recommend Carvana to anyone looking to buy their new car!! More

Best experience I have done with a used but new to me vehicle. Very helpful and friendly staff also chat or text answers all questions. vehicle. Very helpful and friendly staff also chat or text answers all questions. More

I went to multiple used car dealerships and kept getting the run-around. I'd be offered rates way too high, monthly payments nowhere near what I wanted, and was continuously frustrated by not finding the t the run-around. I'd be offered rates way too high, monthly payments nowhere near what I wanted, and was continuously frustrated by not finding the type of vehicle I was looking for. Carvana made that process so much more simple. I knew right off the bat what I qualified for, I got to set my monthly payments, I knew I was getting the car I wanted, and I did it all from home!! The car was delivered exactly as they detailed it online. Took it to my trusted mechanic and they couldn't find a thing wrong (the first time I've ever bought a used car like that). I would recommend this process to any and everyone. Only complaint I have is that I need to go into a dealership to have my keyless entry code factory reset (all of which is being covered by Carvana). More