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Carvana
Tempe, AZ
10,129 Reviews
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10,129 Reviews of Carvana
February 03, 2021
Buying was easy when we picked up we took pictures of tires that were 2/32 tread instead of guarantee of 5/32 have been trying since that day to get it fixed service said to have a tire service center ca tires that were 2/32 tread instead of guarantee of 5/32 have been trying since that day to get it fixed service said to have a tire service center call them since caravan has no service within 100 miles of our home our service center has called carvana service several times they say will call our service center bk and don’t so still no tires. Also one key fob was dead I got one on amazon no problem but would be nice when spending thousands to start out with usable fob it only cost 15.00 would have been classier if vehicle came with useable fob wouldn’t have taken much on your part. other than that love it and was easy love the vehicle and financing was great and easy More
by Kmstarr01
Employees Worked With
Don’t remember
February 03, 2021
Car was not what it was represented tone.Car was dirty, Car was not what it was represented tone. Car was dirty, almost couldn’t see thru the windshield. Person who waxed it should not be doing that job, l Car was not what it was represented tone. Car was dirty, almost couldn’t see thru the windshield. Person who waxed it should not be doing that job, let buffer get up on convertible top and stained it. More
by Dukeofearl
Employees Worked With
Tylen
February 03, 2021
Staff were excellent(!), no complaints. However there were a number of minor issues with the car itself. First, it was not "detailed" as promised. Yes, it was clean, but definitely not detailed - lots of were a number of minor issues with the car itself. First, it was not "detailed" as promised. Yes, it was clean, but definitely not detailed - lots of dirty spots inside and out, especially interior glass. It was not clear if the oil had been changed. Oil life was at 0%. I checked it, and it appeared new, but I wasn't sure. Also, there was a dead battery in one of the key fobs. Lastly, I keep getting texts, emails, robocalls from Carvana reminding me again and again that I need to get my vehicle registered. Yes - I know, Carvana, thank you very much - it takes time to schedule the required inspection in my state. Extremely annoying. More
by wpeooweoipewriopwer
Employees Worked With
I don't recall.
February 03, 2021
I wanted to avoid going to a dealership and dealing with a salesperson. After hearing about Carvana, I figured I'd give it a shot. Boy am I glad I did! I did the entire transaction on my phone in less than a salesperson. After hearing about Carvana, I figured I'd give it a shot. Boy am I glad I did! I did the entire transaction on my phone in less than 20 minutes. It was smooth, flawless, and painless, from picking out a car to getting it delivered right in front of my house. Absolutely fantastic. More
by Scott F.
Employees Worked With
Lauren
February 03, 2021
Carvana makes vehicle purchasing a breeze. From searching all kinds of vehicles and options, the site is VERY user friendly and you get sucked in to all of your options and high quality vehicles at that. The all kinds of vehicles and options, the site is VERY user friendly and you get sucked in to all of your options and high quality vehicles at that. Then when you do find the car you want just a few more clicks and you're set! It's almost this feeling of it's too good to be true because it is SO SIMPLE, but the awesome part is IT IS THAT GOOD and TRUE! Our family will continue to use Carvana for ALL of our car purchases! THANKS CARVANA!!! More
by nay-con
Employees Worked With
n/a
February 03, 2021
This was the best and easiest vehicle purchase I have ever had. No dealer tricks, the whole process was straightforward and fair. The only way to purchase a vehicle. ever had. No dealer tricks, the whole process was straightforward and fair. The only way to purchase a vehicle. More
by jvshearer
Employees Worked With
Don’t remember
February 03, 2021
Carvana is definitely the only way to buy a car. The choices are amazing and the details are awesome. The person or persons who came up with this idea are genius. I have passed the word on to many other choices are amazing and the details are awesome. The person or persons who came up with this idea are genius. I have passed the word on to many others and will continue to do so. Thank you for making buying a car so enjoyable. The gentleman who delivered my car, Boomer, was outstanding. He knew his job to the letter. He even added an adorable welcome gift along with a beautiful keychain. Please be sure he gets wonderful kudos for his extra care in delivering my new car and removing my old car. More
by eileenerb47
Employees Worked With
Boomer
February 02, 2021
Communication was bad. I filled out what I thought they needed. But still said they needed something. Wouldn't tell me what. till I called and waited 45 minutes to ask somebody. Waited a week to find ou needed. But still said they needed something. Wouldn't tell me what. till I called and waited 45 minutes to ask somebody. Waited a week to find out if the stuff needed got accepted and if I was getting the car or not. There was two or three times where I knew what I wanted but took a day or two for anyone to get back to me. By the time I picked out a car I could've went down the road and gotten one faster. More
by hdizzle83
Employees Worked With
Shay,Amanda, Paula,Sebastián
