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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
January 12, 2021
It's an amazing experience. I bought a honda civic from carvana. Total purchase process needs only 15 minutes. No hassle, no hidden cost. Over all they are very good. carvana. Total purchase process needs only 15 minutes. No hassle, no hidden cost. Over all they are very good. More
by Shamsul Alam
Employees Worked With
Employees worked with me are very nice.
January 12, 2021
I love my Nissan!! The process was easy and quick. I have definitely told other family members about Carvana. Cassey was a great help!!! I had an issue with the first Nissan I picked, but Cassey helped me fi definitely told other family members about Carvana. Cassey was a great help!!! I had an issue with the first Nissan I picked, but Cassey helped me find another one. She was awesome as far as knowledge and great customer service. More
by Rendia32
Employees Worked With
Cassey, sales rep
January 12, 2021
Well the shopping experience is easy. I have concerns about the inspections. I recently bought 2 separate 2017 Chevy Colorado and both had to be returned in the 7 day period due to transmission problems. about the inspections. I recently bought 2 separate 2017 Chevy Colorado and both had to be returned in the 7 day period due to transmission problems. Apparently there is a class action law suet against GM over the 2017-2019 Transmissions. There is no way if these were road tested that the inspector could not feel the problem as I did after 1 trip of each truck. You also have on one return agreement a 7 day 5PM EST deadline and on the actual fine print doc's deadline 7 days 8PM EST. Which is it. I would have like to given you the benefit of not know the tran's problems and swapped for a third truck different year and make.. However your return agreement say's because I had 2 prior vehicles the 3rd vehicle I would just be stuck with even if it had a problem.. Now for Silver Rock your warrant people. Even though you are picking up the truck. When I received it I was told that you would replace both front head light due to high condensation inside them. Silver Rock denied them and I was told quite rudely. I did not know what I was talking about , that all head lights get condensation in them. That is bull. Still I have been overall pleased with Carvona itself and would purchase from you in the future. More
by dsisk
Employees Worked With
Scott Bockoski
January 12, 2021
I would like to say best experience and min hassle. NY DMV however made some of the time limit and documentation a bit rough, but the team of everyone I spoke with understood and helped me with getting my DMV however made some of the time limit and documentation a bit rough, but the team of everyone I spoke with understood and helped me with getting my car on my date as best as possible without a reschedule. I am also happy with my purchase and the car is great. More
by Jmcox1977
Employees Worked With
To many to name.
January 12, 2021
Easiest and best car buying experience EVER! No nonsense, no pressure, I highly recommend checking them out if you're in need of a new or new to you car ❤️ no pressure, I highly recommend checking them out if you're in need of a new or new to you car ❤️ More
by MelissaJo
Employees Worked With
Every one we talked to
January 11, 2021
Awful fulfillment Slow deliveryAmazing front end Awful fulfillment Slow delivery Amazing front end Shopping experience great Communication is so slow Frustrating Truck was not as described Awful fulfillment Slow delivery Amazing front end Shopping experience great Communication is so slow Frustrating Truck was not as described 150 point inspection claim, missed I two dents that were not disclosed. I had to work very hard for rectification More
by Jchorbagian
Employees Worked With
Many
January 11, 2021
The worst part about buying a car from Carvana was not knowing when the car was actually going to be delivered. If I would have received a couple of days notice from the delivery driver when they were act knowing when the car was actually going to be delivered. If I would have received a couple of days notice from the delivery driver when they were actually going to deliver the car, it would have been so much easier to work with my employer to get time off so that I could take possession of the car. If I were to buy another car from Carvana, I would probably use the car vending machine. More
by tltellier
Employees Worked With
Unknown
January 11, 2021
Nina was great, awesome process from start to finish. I’ve been eyeing a new car for about a year and a friend works for the company so I thought I’d try it. It always was pretty easy but then I found my I’ve been eyeing a new car for about a year and a friend works for the company so I thought I’d try it. It always was pretty easy but then I found my dream car and it all worked out great. Fun, easy and I love my new car. Thanks Carvana! More
by catiebeth19
Employees Worked With
Nina
January 11, 2021
Overall it was great and easy experience, no hassle! The only major con I have is that they could’ve cleaned the vehicle ALOT better. There were still spots on the interior as well as in the cuphold The only major con I have is that they could’ve cleaned the vehicle ALOT better. There were still spots on the interior as well as in the cupholders that I was able to get out with a simple microfiber towel and some cleaning wipes. More
by Jay B
Employees Worked With
CeCe
