
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
The process was easy, I was surprised how smooth and quick everything went! The best part was getting the car delivered, the delivery guy was amazing and super helpful and funny! I recommend Carvana t quick everything went! The best part was getting the car delivered, the delivery guy was amazing and super helpful and funny! I recommend Carvana to everyone now! I always am in love with my 2017 Jeep Cherokee More
This has been one of the most easy purchases of a car I have ever made. Love the car and the process, it looked even better in person which was surprising to me. have ever made. Love the car and the process, it looked even better in person which was surprising to me. More
Love the entire online buying process, having the car delivered to my house was amazing, and the 7 day return policy is fantastic. Too bad they don't super clean every car, especial during a pandemic. He delivered to my house was amazing, and the 7 day return policy is fantastic. Too bad they don't super clean every car, especial during a pandemic. Headliner has a huge disgusting stain, multiple creases from improper installation, and three of the four buttons holding up the back are missing. More
You have been the best firm I have ever dealt with. Your staff has the best customer service I have experienced Thank you very much for making purchasing an auto pleasant staff has the best customer service I have experienced Thank you very much for making purchasing an auto pleasant More
Absolutely a flawless and easy process. Love the car, and doing comparison shopping for an equivalent car locally, couldn't beat the price I got on Carvana either. Will recommend Carvana to anyone I talk too doing comparison shopping for an equivalent car locally, couldn't beat the price I got on Carvana either. Will recommend Carvana to anyone I talk too about buying a car. More
Great experience, it was a super easy process. With everything going on in the world today, buying a car through Carvana was the way to go. I will be buying another car with Carvana soon! everything going on in the world today, buying a car through Carvana was the way to go. I will be buying another car with Carvana soon! More
The process was very simple and fast. Only issue I had was my delivery time being changed 3 times, without explanation, I had to call to find out what was the issue.It was very inconvenient because I had was my delivery time being changed 3 times, without explanation, I had to call to find out what was the issue.It was very inconvenient because I had to rely on friends and car rentals to get around, therefore the change of delivery date cost some money and stress. Another complaint was the seats were soiled .This was not shown in the pictures at Carvana. So let me touch on costumer service. EXCELLENT!! All my issues were delt with promptly. The seats are being cleaned by a contractor. A 50.00 credit is being given to me to help with the rental that I had because of the change of delivery time. Special mention to my delivery person Alberto .He really relaxed me and informed me if my options and what to do. He was patient, polite and very understanding of my issues and offered real advice .Thank you Alberto . He was not only the delivery person but played the role of customer service representative. More
It was the fastest and easiest I’ve ever bought anything. The car is exactly as listed and I’m totes in love with my new Kia. I def recommend this company you enjoy the next new or used car you get! The car is exactly as listed and I’m totes in love with my new Kia. I def recommend this company you enjoy the next new or used car you get! More
We love our new to us car . The process was easy and effortless . We do have a couple of issues with the car that was not shown in the pictures on the carvana site ,The hood has marks like super glue al effortless . We do have a couple of issues with the car that was not shown in the pictures on the carvana site ,The hood has marks like super glue all over it and a puncture hole on the plastic trim above the rear glass so a little bummed about that. But inside the car was immaculate for a 6 year old used car . We just passed the 7 day trial test drive [which by the way was awesome of them, no other new or used car dealership would even consider this ] it gave us time to find out if anything was really wrong. We will do business with carvana again and I recommend them to all my friends and family. Thank you Carvana for a great car buying experience! More
Everything was fine except my car was delivered to me with the tire pressure light on. Other than that it was good. I should have been notified about the light though with the tire pressure light on. Other than that it was good. I should have been notified about the light though More