Carvana
Tempe, AZ
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10,153 Reviews of Carvana
An easy and amazing way to get the vehicle I need, easy An easy and amazing way to get the vehicle I need, easy as pie, found a great car online, few questions, easy financial and choose my 2017 Toyota Co An easy and amazing way to get the vehicle I need, easy as pie, found a great car online, few questions, easy financial and choose my 2017 Toyota Corolla IM. The only downside was having to take care of the Transmission Fluid change which wasn't done by the manufacturer's recommended maintenance schedule. But everything else was a wonderful experience, especially when you get your car out of a giant vehicle vending machine, that's why I pick it up myself at the Dealer. More
Carvana is a company in general pretty goodIf you're Carvana is a company in general pretty good If you're buying a high-end car like Porsche or BMW you need a deal with the dealer for any warranty issu Carvana is a company in general pretty good If you're buying a high-end car like Porsche or BMW you need a deal with the dealer for any warranty issues That's all fine and dandy but when it comes to silver Rock there's your problem!!!! I don't know if it's deliberate or not to wear out your warranty while your vehicle sits at the dealer while silver Rock doesn't know what they're doing any deal with so many people and it gets so irritating and your warranty runs out while it sits at the dealer and then the silver rock will tell you oh you don't have a warranty anymore yeah no xxxx it ran out at the dealer idiots... I have purchased two vehicles from carvana that had warranty issues that were high-end cars and carvana stepped up to the plate with no issues if there's silver rock warranty company giving it a bad name Case in point the first vehicle I bought from carvana is still not corrected due to silver Rock and I'm going on a year now and still issues are not corrected which are rightfully owned me. Carvana sure beats going to the dealer so they get a plus Silver Rock warranty company my opinion is useless. Unless you enjoy fighting and arguing over what you rightfully are owed Oh well they all can't be winners More
Great experience! I was able to shop for cars on my phone while lying on the couch!! No haggling, no hassle and no risk of exposure to the coronavirus!! I even bought insurance through the Carvana si phone while lying on the couch!! No haggling, no hassle and no risk of exposure to the coronavirus!! I even bought insurance through the Carvana site. I’ll definitely do this again!! More
I am extremely pleased with the whole purchasing and delivery process. No hassles what so ever and when it was time for my Jeep to be delivered, all was done professionally, courteously and efficiently. delivery process. No hassles what so ever and when it was time for my Jeep to be delivered, all was done professionally, courteously and efficiently. More
Carvana is definitely an okay way to buy a car - everyone I dealt with was courteous and kind and the deal was quite good. However, the level of disorganization was appalling. I received numerous emails and I dealt with was courteous and kind and the deal was quite good. However, the level of disorganization was appalling. I received numerous emails and text messages containing what turned out to be incorrect information and guidance - I was told my car's registration would be delayed and not done according to my request for a transfer when it had actually been completed properly; I was given numerous conflicting deadlines. The whole process was incredibly frustrating as I had to make several lengthy calls to Carvana's underwriters to get things ironed out, each time being told they didn't even understand why I had been given such incorrect information by the automated contacts AND by other agents at Carvana. Lastly, the Plaid system for bank verification was a total mess. If I did recommend Caravan to anyone it would have to come with some dire warnings. Carvana - you need to work out the numerous conflicts in your automated contact system and train your personnel MUCH better. The flow of information in your organization is a huge mess. More
Bought my vehicle fast and easy. Great communication throughout the buying process. All employees involved were very pleasant.Will purchase another vehicle. Telling friends and family. throughout the buying process. All employees involved were very pleasant.Will purchase another vehicle. Telling friends and family. More
Great experience front to back. A little bit of crunch time between getting paperwork in on time, otherwise a breeze. They dropped my car off at my house and took my old one away. Paperwork was easy and t time between getting paperwork in on time, otherwise a breeze. They dropped my car off at my house and took my old one away. Paperwork was easy and the car was competitively priced. Good experience, would do again. More
Carvana is a serious threat to the traditional used car lots that litter the highways. The moment a traditional sales person said: I'll need to ask my manager, I booked right back to Carvana. I'd rate th lots that litter the highways. The moment a traditional sales person said: I'll need to ask my manager, I booked right back to Carvana. I'd rate them a 5 if my car hadn't arrived with messy California sticker residue all over the bumpers. More





