Carvana

Fantastic, friendly and prompt service. Initially, I was skeptical but this was a surprisingly seamless process. I've already recommended Carvana to a family member. Thank you!! skeptical but this was a surprisingly seamless process. I've already recommended Carvana to a family member. Thank you!! More

Very good experience and easy to use could get a little tedious but much better than a dealer also very fair on my trade in tedious but much better than a dealer also very fair on my trade in More

Great website...very user friendly! All staff were friendly, helpful, and went the extra step! The delivery person was thorough and familiar with my vehicle. friendly, helpful, and went the extra step! The delivery person was thorough and familiar with my vehicle. More

The entire process was quick, easy and seamless. However, after I received the car I noticed small details that were not taken care of. One of the tires didn’t have enough air, as the alert came on. So I had after I received the car I noticed small details that were not taken care of. One of the tires didn’t have enough air, as the alert came on. So I had to stop at a gas station to fill it up. Also, the car was washed but the detailing wasn’t good. There were spots all over the glasses/windshield & the car was a little dirty. So I stopped at a store to buy car cleaning supplies and did it myself. Other than that, the process was easy. More

The process could not have gone any smoother; clear communications were so appreciated. Delivery was better than on time, completely snag-free, and McKenzie was professional and knowledgeable. Car was communications were so appreciated. Delivery was better than on time, completely snag-free, and McKenzie was professional and knowledgeable. Car was exactly as described, and had a full tank of gas. I would recommend this service to anyone. More

Incredibly satisfied with the quick and efficient service provided by Carvana. Furthermore, their representative, Kyarah, was very friendly and thorough in making sure my exchange car was in great working co provided by Carvana. Furthermore, their representative, Kyarah, was very friendly and thorough in making sure my exchange car was in great working condition before any papers were signed! More

I have mixed emotions on my Carvana experience. I saw a car I liked so I called Customer Service to find out how the process worked. He was great & very informative. I did the deal online and all that was car I liked so I called Customer Service to find out how the process worked. He was great & very informative. I did the deal online and all that was very smooth & easy. Car showed up on time & driver was great. That is when things really started to slip. The car was pretty dirty & the driver put in for a $100 credit on the spot. Almost 2 months later I still don't have the credit. They messed up my tag registration transfer. Several major things were wrong with car that were undisclosed (their insurance has covered) but still a pain & time consuming. More

At first it was a struggle but the lady stayed on the phone to help me. Delivery driver was there 2 hours earlier than expected. phone to help me. Delivery driver was there 2 hours earlier than expected. More

This is our second purchase on Carvana. The process is easy and communication is great thought the entire process. The only issue I had was continually having to reset my password online but crated an s easy and communication is great thought the entire process. The only issue I had was continually having to reset my password online but crated an support ticket and was told it is a known issue and being addressed. Brought the BMW X5 directly to my mechanic who have it a 2 thumbs up!! Thanks Carvana for another amazing experience. More