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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

December 09, 2020

Everyone at Carvana was so nice and helpful. The purchase of my vehicle was hassle free and not stressful like at the local dealership. When my car arrived they had gifts for my children. They made us feel l More

by E.hines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
December 09, 2020

This was one of the best car buying experience I have ever had. Thank you ☺️ I would recommend this to others who need to purchase More

by Juanaruffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernishia and Brandon
December 09, 2020

I purchased a 2013 Lexus GX460 and when it arrived it was exactly as described, and right on time. This was without doubt the most hassle free car buying experience I have ever had, it would be hard to go ba More

by Hallamcabinetry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
December 09, 2020

Worst experience ever from start to finish. I will NEVER purchase from Carvana again. Poor customer service and antiquated systems. They don't care about customers. More

by teddyandrews06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
Dec 10, 2020 -

Carvana responded

Thank you for taking the time to share your experience with us. Here at Carvana, we pride ourselves on providing excellent customer service and are disheartened to hear this was not your experience. We are always looking for ways we can improve and your feedback will help us do just that. Should you have any questions or concerns please feel free to reach out at (800) 333-4554.

December 09, 2020

My experience with Carvana was wonderful, everyone from start to finish and after care and my plates were on my car when it arrived. The staff I was working with was kind considerate and knowledgeable, c More

by srredmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in house and Sharon the delivery driver were exceptional
December 09, 2020

This was the easiest car buying experience I’ve had. The customer service was excellent and I love my new car! I have recommended Carvana to My family. More

by Sarahsprice83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin, Verity
December 09, 2020

Never has car buying been so effortless! On a whim, I sold my car because of the great deal they gave me (several thousands more than another online competitor!) I was so happy I turned around and bough More

by nwfarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
December 09, 2020

After my experience with Carvana, I will not buy a car any other way, new or used. 7 Day money back guarantee with limited warranty, excellent customer service and quality vehicles. They keep their comm More

by andrew_tramel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't document but all were excellent
December 09, 2020

The process was easy and fast. The experience picking up my vehicle was great. My sons enjoyed dropping the coin, watching the car come down, and spin around. More

by stacielbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica
December 09, 2020

I would have to say that my car purchase from Carvana was the best and easiest transaction that I have ever made. Absolutely every detail was explained and carried out with no problems whatsoever. Bein More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all customer advocates
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