Carvana

This was a seamless transaction! It was my first car purchase and they made it super easy for me and I love my car! Avoid the hassle of going in and haggling with the dealership, you know you’re getting purchase and they made it super easy for me and I love my car! Avoid the hassle of going in and haggling with the dealership, you know you’re getting the best price with the facts to show it. I would definitely use them again and would recommend to others! More

Awesome. Hassle-free, great customer service, easy process—I don’t think I’ll ever go back to a regular dealership. There was no pressure, no haggling, no ‘used car-salesman’ attitude. I’m thrilled wi process—I don’t think I’ll ever go back to a regular dealership. There was no pressure, no haggling, no ‘used car-salesman’ attitude. I’m thrilled with my purchase. Couldn’t be happier. More

Bought a 2013 toyota camry se and the car was very beautiful inside and out.The people who I spoke to on the phone were very helpful and friendly my experience with Carvana was so good that my wife is beautiful inside and out.The people who I spoke to on the phone were very helpful and friendly my experience with Carvana was so good that my wife is buying a car from carvana too and because of the referral program she gets 500 off her car and I get 100 dollars free cant beat that at all.Thank you carvana for making buy a car so easy for me and my wife you the best More

Overall good experience. But customer service is a pain. Not being able to reach a human except for by the 1800 number is very annoying. And the online chat robot is useless. Not sure id use Carvana again. Not being able to reach a human except for by the 1800 number is very annoying. And the online chat robot is useless. Not sure id use Carvana again. Customer service reps were good, once I FINALLY got to one. But having no local numbers to call or possibilities to reach anyone directly is poor. More

If there's a easier way to buy a car, I'd be shocked. From shopping to delivery it's just easy. No sales pressure. From shopping to delivery it's just easy. No sales pressure. More

Carvana markets themselves as a digital dealer, but it's still a largely manual process. The tech was glitchy at best, the chatbot was annoying and unhelpful, and the process was pretty opaque. I haven't bo still a largely manual process. The tech was glitchy at best, the chatbot was annoying and unhelpful, and the process was pretty opaque. I haven't bought a car in 10 years and that was in a different state, so I would have appreciated a more process-oriented approach. Also, you better be ON TOP OF THINGS because the email deadlines Carvana sends before they release the car or bump your appointment actually end early. Car delivery was pushed twice and then arrived pretty late, but the *people* at Carvana (assuming you can get to them) were wonderful. AND they go to the DMV for you -- like physically to the DMV. Love it. My registration specialist, Ruby, was communicative and so helpful, even when there were some hiccups. And the guy who delivered the car called and texted when he was on his way and kept me updated on his ETA. The car (a plug-in hybrid) was delivered without a charger, but it arrived next day, and had a few additional scratches which we could get buffed out but whatever. Look, it's still buying a car and it's still a dealer. It's not a tech company -- but the people were pretty wonderful. The best perks for me were: Not having to go to the DMV, and full transparency about the final cost. Also got $500 off with a referral bonus (which they don't advertise, but ask about it!). It wasn't all rainbows and butterflies, but I think Carvana is likely the best option out there. More

Carvana sold me a 2018 Toyota Camry XSE. To my surprise, they were the best price in the market for that specific car model, year, and trim. Although the financing was much higher than my local bank, they w they were the best price in the market for that specific car model, year, and trim. Although the financing was much higher than my local bank, they were quite simple to work with and were always friendly and knowledgable. When the car was delivered it was clear the tires were completely shot. Carvana (Silver Rock) completely paid for new tires and made the situation right again. To sing higher praises of this company would be impossible. I could not be more bullish on my recommendation of this fine company. More