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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
October 22, 2020
I previously gave a 5 star review because everything seemed to be wonderful. However, I purchased my car on June 11th and today is October 22nd and I STILL do not have my license plates! I totally under seemed to be wonderful. However, I purchased my car on June 11th and today is October 22nd and I STILL do not have my license plates! I totally understand that Covid has some affect on this, but I contacted Carvana SEVERAL times checking on the status and was told it was in process every time. Then on August 20th when I still hadn't received my plates yet (and my temp tag was expired) I was told that they hadn't submitted my registration yet! And it's been an on-going battle every since! They said that if I wanted to drive my car that I would need to purchase a new temp tag (which they would reimburse). I asked if I could just go to my local BMV and get the plates myself and they said no. My husband bought a vehicle (not from Carvana) in September and had his plates within 2 weeks. I have friends that have gotten new cars and had their plates within a week or 2 also, so I know it isn't the BMV that's holding it up! I'm going on 5 MONTHS and still do not have plates! I have to put my car away for the winter and I was hoping to drive it a few more times (haven't been able to drive it in weeks because of the plates), but I guess that's not going to happen! :( More
by HeatherP
Employees Worked With
Not sure
October 22, 2020
Wow, its such an easy way to buy a car. No hassle, no waiting, simply buy and deliver with 7 days to try. Herb Bradley was my guy and he was excellent. Cant say enough good things about Carvana and Herb waiting, simply buy and deliver with 7 days to try. Herb Bradley was my guy and he was excellent. Cant say enough good things about Carvana and Herb More
by dkontra
Employees Worked With
Herb Bradley
October 22, 2020
Delivered the car seamlessly and there was barely any damage to the car. It was cleaned beautifully and they sent us floor mates for free! Recommend using Carvana because it is so fast and easy. damage to the car. It was cleaned beautifully and they sent us floor mates for free! Recommend using Carvana because it is so fast and easy. More
by annab63
Employees Worked With
Geoff
October 22, 2020
This was my first time buying a car online and so far it has been the best car buying experience I have ever had! The car was in great condition, full tank, runs like a dream. The person who delivered (I w has been the best car buying experience I have ever had! The car was in great condition, full tank, runs like a dream. The person who delivered (I wish I remembered her name) she was so friendly and answered all of my questions! More
by froglennon
Employees Worked With
I do not remember, but she was amazing
October 22, 2020
Condition of Porsche Macan exceeded expectations and the price was better than other options. It was delivered to our home exactly as promised and the seven day return policy with the 100 day warranty sati price was better than other options. It was delivered to our home exactly as promised and the seven day return policy with the 100 day warranty satisfied any reservations. Do your vehicle homework first and you will find Carvana to be a very pleasant experience. We did not finance the vehicle so cannot comment on that aspect. More
by HBrian
Employees Worked With
N/A
October 21, 2020
I could’ve more impressed by how my car got delivered! I’m so happy I decided to purchase from Carvana ! They made my purchase super easy and special! Thank you Carvana ! I’m so happy I decided to purchase from Carvana ! They made my purchase super easy and special! Thank you Carvana ! More
by Mayravb94
Employees Worked With
Chris
October 21, 2020
Fast and easy! I was skeptical at first, having never heard of the company, but I must say the professionalism and efficiency at Carvana is something that in-person dealerships lack. heard of the company, but I must say the professionalism and efficiency at Carvana is something that in-person dealerships lack. More
by brentlwatson
Employees Worked With
Montgomery Branch
October 21, 2020
The car I purchased does not come up for sale often so when I found it online I jumped at the chance to own it. The contract portion is very well thought out and easy to complete. The car was delivered o when I found it online I jumped at the chance to own it. The contract portion is very well thought out and easy to complete. The car was delivered on time with great communication. There were a few cosmetic defects that Carvana corrected as they said they would. A positive experience. Thank you Jake for all of your assistance! More
by TC
Employees Worked With
Jacob Mills
October 21, 2020
Easiest car purchase ever. Found a car we liked but it had been spoken for so we put our name on the wait list. Fortunately, it again became available. Payment, delivery, paperwork, etc. we’re all simple had been spoken for so we put our name on the wait list. Fortunately, it again became available. Payment, delivery, paperwork, etc. we’re all simple and easy. More
by btaylor
Employees Worked With
Carvana
