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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

September 29, 2020

I dealt with the Orlando, Fl dealership and they went above and beyond what I expected. The sales guy Chris I could not ask for a better person to show up with my new car. It was a great experience all t More

by Incognito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
September 29, 2020

I absolutely LOVED the whole experience(expect hold times, and Sebastian).Eliminating the pushy salesmen and long waits at the dealership is GOLDEN for me💥 More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa
September 28, 2020

While the car buying process was easy and convenient, the cars that ended up coming were rather lacklustre. I say cars because I had to exchange the first one. This usually wouldn't be an issue, except Carva More

by chrisgfifield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duane
Sep 28, 2020 -

Carvana responded

Carvana prides itself on providing our customers an exceptional car buying experience coupled with high quality pre-owned vehicles. We know that many customers select to purchase from Carvana because of the convenience, and we want to be sure that convenience is lasting far past the 7-Day Money Back Guarantee, however it seems like we missed the mark with your vehicle while completing our 150-point inspection. All of our vehicles come with a 100 day/4,189 mile warranty for an additional piece of mind, but we are very sorry for the frustration we have caused you. We recommend getting in Contact with SilverRock, the warranty provider to help resolve your concerns. You can always chat with us 24/7 if any questions arise. We appreciate the feedback you have provided us as we are always looking to improve the customer experience.

September 28, 2020

I am really happy in selling my car through carvana, I must say got the good deal and 'David' who walk me through was really helpful in locking a good deal for my Dodge Dart 2016. More

by kazeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
September 28, 2020

From start to finish, my experience with Carvana could not have been easier. The service they provide to their customers is simply superb. Would definitely recommend them! More

by boman747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
September 28, 2020

It was great to have my car delivered to my door but I had to call multiple times about the financial part and some operators didn't give me the right information so I had to call back to talk to someone More

by becy83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
September 28, 2020

I am pleased with my experience using carvana. I plan on purchasing another vehicle with them in the future. Thank you very much Carvana team! More

by landragreen00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ansley
September 28, 2020

Carvana made buying a car so easy no need to go the dealership hassle free customer service excellent. And Kayla was wonderful. Thank you carvana. More

by oralia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
September 28, 2020

Great experience! From start to beginning the process was extremely easy and pain free. The delivery driver was very helpful too. I was expecting a random guy but he was the one who checked out my car so he More

by Matt Day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stenhouse
September 28, 2020

We had the absolute best experience with Carvana, no pressure, we viewed hundreds of cars online, we picked one, drove it home tried it for 7 days waiting to see if we wanted to keep it or if it wasn’t More

by Edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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