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Carvana

Tempe, AZ

3.4
10,129 Reviews

HQ

Tempe, AZ

85281

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10,129 Reviews of Carvana

September 30, 2020

I found the the process to be extremely easy to navigate and the service highly professional. I would highly recommend Carvana to all my friends and family. More

by mout24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Subastian
September 29, 2020

everyone could not have been more professional.the people at carvana made it a pleasure to do business.if anyone is looking to buy a care then i reccommend checking with carvanna first. More

by jmdbus
Customer Service
Recommend Dealer
Yes
Employees Worked With
jacob
September 29, 2020

Everything went pretty smoothly! Kept in contact with me to let me know how the process was going! Everything was easy, out in the open and explained completely! If I had any questions they were answered en More

by Rachaelclaypool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
September 29, 2020

Great customer service! Thorough and efficient in getting paperwork completed. The young woman who delivered my car to me was excellent. I love my car! Thank you Carvana. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I forgot their names.
September 29, 2020

I don't know why anyone would go to a dealer again. This was the easiest thing I've ever experienced. Truck I bought is exactly what I wanted and more. It arrived right on time, keys in my hand within min More

by atouchagray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
September 29, 2020

I would highly recommend Carvana! They were very informative and prompt will all and any questions we had! Very professional and nice! I absolutely love my BMW! More

by arwenewillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Ellis
September 29, 2020

This was the best buying experience I've ever had. Will definitely do it again. Staff was so awesome to work with and they were helpful with my purchase. More

by Jennd0104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kansas location
September 29, 2020

The initial part of the process (buying and delivery of the vehicle) was flawless. The next portion of the process needs some work. I have been waiting on an update on my vehicle registration for 9 days wi More

by rickmcghee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart
September 29, 2020

Would definitely recommend Carvana. Everything went fine. Customer service is great. The car looked just like the pictures. I was kept up to date with everything. More

by ppkn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chile
September 29, 2020

At the time of delivery identified cosmetic issues, even they provided exception for repair, none of the SilverRock preferred facilities can fix it, only Hyundai service center can fix it. Carvana didn't m More

by KM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doesn't remember
Oct 01, 2020 -

Carvana responded

Thank you for reaching out to us to let us know of your frustration and miscommunication regarding the After-Sale Repair process you have experienced. We do apologize for there being some cosmetic concerns that were not notated on the vehicle description page, and we absolutely do provide you the option to have it addressed at a dealership if there is not a preferred facility in your area that can complete the scope of the work. In scanning our database for your account, we are unable to locate it based on the contact information you have provided here. If you would like to have some assistance with this situation, please reach out to us at (800) 333-4554, as we are happy to help you with completing this work in partnership with a dealership.

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