
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
This is my second buy at Carvana, it was as easy as the first. I found a paint defect that was not pictured and Carvana corrected it efficiently and free of charge. first. I found a paint defect that was not pictured and Carvana corrected it efficiently and free of charge. More
very easy way to buy a car, the first car I didn't like so they picked up that one with no problem and I picked another car that I absolutely love. I would definitely use them again. Diane Bruno so they picked up that one with no problem and I picked another car that I absolutely love. I would definitely use them again. Diane Bruno More
Application process was so easy, hassle free. Easy steps to follow. Everything was done online, customers service representative was great. And Harley, the delivery guy was outstanding. to follow. Everything was done online, customers service representative was great. And Harley, the delivery guy was outstanding. More
This was a huge learning experience for me. Carvana was very easy to navigate and had a decent selection of vehicles available. The folks who delivered the cars were very friendly and accomodating. They an very easy to navigate and had a decent selection of vehicles available. The folks who delivered the cars were very friendly and accomodating. They answered all of my questions and provided guidance throughout the entire process. I wound up exchanging the first vehicle in on a different one. The first car was a very easy deal, the second one however was a little more involved. There was a delay in delivery, but Carvana helped me out tremendously while waiting. The only thing I had an issue with was the second car had a dome light out. While I know this is considered regular maintenance in a vehicle, the car is only one year old and had an inspection prior to delivery. So I found this to me a little strange. But overall this was a great experience and I would definitely repeat and recommend this method to family and friends. More
Mostly a good experience. Car arrived a day late and without floor mats. Also newly chipped paint. Oil life was 60% leading me to question this so called 150 point service test at delivery. without floor mats. Also newly chipped paint. Oil life was 60% leading me to question this so called 150 point service test at delivery. More
Very fast< easy process. I am forever grateful. Everyone was nice and understanding and I am glad I chose Carvana to get my car. I have told many people about it as they all thought Carvana was a scam until was nice and understanding and I am glad I chose Carvana to get my car. I have told many people about it as they all thought Carvana was a scam until they seen my car get delivered. Thank you guys so much!!! More
I was very satisfied with the process of purchasing the I was very satisfied with the process of purchasing the car from the start to the finish paper process. I will tell others about carvana, a wonderful I was very satisfied with the process of purchasing the car from the start to the finish paper process. I will tell others about carvana, a wonderful young man deliver the car explain all the details, and waited to see did I have any questions was very please with customer service. More
My Carvana experience was an absolute pleasure from searching for the specific vehicle to picking it up, meeting my advocate and bringing it home. However, I have found nothing and I mean NOTHING g searching for the specific vehicle to picking it up, meeting my advocate and bringing it home. However, I have found nothing and I mean NOTHING good about their choice of partner for the extended warranty, SilverRock. It was an odd experience taking my car in for an inspection to their preferred shop and them specifically saying they do not want business with SilverRock. Fortunately, my car is fine but if I need maintenance done under what's covered on the purchased warranty, I worry. Absolutely EXHAUST your resources during your 7 day trial. I hope this issue is resolved. I will be cancelling that warranty extension. More
Absolutely loved the whole experience of buying a car online so much faster and easier than actually going to the dealership definitely would recommend 100 percent online so much faster and easier than actually going to the dealership definitely would recommend 100 percent More