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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
September 05, 2020
It was an absolute pleasure ! No dealer fees and I did not actually have to put myself at any risk during this pandemic . No brainer and a win , win for me ! Thank you for the excellent service I have rec not actually have to put myself at any risk during this pandemic . No brainer and a win , win for me ! Thank you for the excellent service I have received during this whole process. I would highly recommend to anyone looking for a new/ used vehicle to use your services !! More
by jwhitley
Employees Worked With
No employees names remembered
September 05, 2020
I can not express how very satisfied I am with my purchase from carvana! The whole experience was amazingly simple and so much more pleasant than the dealerships I have been to. My delivery woman wa purchase from carvana! The whole experience was amazingly simple and so much more pleasant than the dealerships I have been to. My delivery woman was sweet and knew exactly what she was doing. She was so professional and really added to a wonderful experience! I would highly recommend this company for your next vehicle purchase! Thank you so much for your superior customer service! More
by hooter324
Employees Worked With
Tameshia
September 05, 2020
Buying my car from Carvana was a much more relaxing experience then I ever had at a traditional car dealership. Although it was very new to me the staff put me at ease from the very first phone call. T experience then I ever had at a traditional car dealership. Although it was very new to me the staff put me at ease from the very first phone call. Their had been some hiccups in the beginning but that was to be expected and in the end all was well. The only thing left to do is to have my tags transferred and when that is done I would take a sigh of relief. I truly appreciate Carvana For all the hand holding they did to get me to this point. I love my car and I intend to purchase all future car purchases from Carvana. More
by Mybabychip
Employees Worked With
Tiffany
September 05, 2020
Super easy and hassle-free transaction! I got a great deal on a like-new 2019 Toyota Sienna. Low mileage and beautiful! I would definitely use Carvana again. deal on a like-new 2019 Toyota Sienna. Low mileage and beautiful! I would definitely use Carvana again. More
by Arg3
Employees Worked With
Erika
September 05, 2020
Disappointing this time. This is my second Carvana purchase and it was a bad experience. When they delivered the vehicle it had a crack in the windshield right at the driver's eye level. It also had v purchase and it was a bad experience. When they delivered the vehicle it had a crack in the windshield right at the driver's eye level. It also had very bad brakes that made it almost unsafe to drive. I was going to refuse delivery but I was told they would get it fixed and then extend my 7 day trial so I kept it. I had to make the appointment and transport it to be fixed. They ended up having to completely replace all 4 brake rotors and pads! For the windshield I had to find my own glass company and then it did not get replaced until the last day of the original 7 day trial. Then they would only extend the trial by 3 days! Also the vehicle was dirty (they are sending me $150 for detailing). Now that the brakes and windshield have been replaced we are going to keep it but there is no possible way this had been inspected per the claim of a 150 point inspection. Also I did not receive a copy of the inspection (like I did on my 1st purchase) and so far my request for a copy has not been fulfilled. I will say the people I have talked to (after being on hold with horrible music for 30 minutes) have been very friendly and helpful and I was offered $100 for all of my trouble. I almost told them to keep their "generous" offer but I figured it is better than nothing and we do like the vehicle now that it is fixed. But... it should have never ever been delivered the way it was and no way would have been if really inspected. More
by Disappointed 2nd time customer
Employees Worked With
Many
September 05, 2020
Seriously the easiest, most painless way to buy a car. This is only my 2nd car I ever bought but I couldn’t have imagined that I could get on my phone one night and the next day I had a car, scheduled del This is only my 2nd car I ever bought but I couldn’t have imagined that I could get on my phone one night and the next day I had a car, scheduled delivery, all paperwork done digitally, never left my house and in this day of Covid! Everything about this transaction was spot on! More
by Kett
Employees Worked With
Tasha
September 05, 2020
Carvana was the best car buying experience ive ever had ! Customer service was friendly and Ben who dropped off the vehicle was very informative and profesional! 5 stars from me Customer service was friendly and Ben who dropped off the vehicle was very informative and profesional! 5 stars from me More
by Daniel E
Employees Worked With
Ben
September 05, 2020
Lex was very professional, friendly and explained all the steps completely. He let us check everything on the vehicle and made sure we were satisfied before we left. steps completely. He let us check everything on the vehicle and made sure we were satisfied before we left. More
by lcgillikin
Employees Worked With
Elexzis Miller-Fogle
September 05, 2020
Trade in value was very fair. I was able to refinance using my credit union. The car is on great shape and is awesome to drive. This is the second car I have purchased from Carvana and would do it agai using my credit union. The car is on great shape and is awesome to drive. This is the second car I have purchased from Carvana and would do it again! Only comment I will make is I didn’t get the keychain and Carvana mug this time. (Must be due to budget cuts.) More
by Dmartin5150
Employees Worked With
Don’t , remember, names
September 05, 2020
Best experience! Shopping and ordering easy, and the service has been great! Very happy with my purchase so far. My car is exactly what was described and great quality. service has been great! Very happy with my purchase so far. My car is exactly what was described and great quality. More
by lms.rn.1983
Employees Worked With
Logan
