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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

September 05, 2020

Had such an amazing experience and it was so easy! Everyone was so nice! I never had Any issues with my experience the whole time! Highly recommended Carvana!!! More

by jess4pitt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
September 05, 2020

I was told 5-15 days, after 20 days with no word from Carvana I called them and have been told 3 times of new days because the driver is behind its gonna be another 5 days More

by shadriane99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer service
Sep 08, 2020 -

Carvana responded

Thank you for reaching out regarding your recent Carvana experience. We apologize for the length of time it is taking to receive your vehicle. For customers living outside of a local delivery zone, we do utilize a third party transport to pick up your vehicle and deliver it to your home. These deliveries do have an estimated time of 5-15 business days. It is never our intention to inconvenience our customers and for this, we apologize for the delay. Unfortunately, we are unable to locate your account with the information provided but would be happy to provide you an update on your vehicle estimated timeframe for arrival at (800) 333-4554.

September 05, 2020

Absolutely the best experience I have ever had buying a car! What I loved about the experience was I knew everything up front. I knew how much my down payment needed to be in order to buy the car I wanted. More

by MiniMeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny, Hanna, Scott
September 05, 2020

Very pleasent, smooth and easy transaction. My first time for anything like this. Car arrived as pictured, described and on time. Five stars! Will do this again~ More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remeber
September 05, 2020

All in all I am thrilled by how easy it was to shop for and ultimately purchase my car! Just for that Carvana has exceeded my expectations! There's only a couple of things that heald me back from giving More

by james217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
September 04, 2020

This was the most positive purchase of a vehicle in my lifetime (35 Cars) and is the best quality priced used car I've purchased. More

by Plarry8adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Ramirez & delivery driver. Without Toni's help i could not have made the purchase.
September 04, 2020

Wonderful experience, after doing a swap. All I can say is I'm never going back to the old school dealership. Awesome!!! and love my new 2019 Mitsubishi Outlander More

by ABAUNZAJESELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont Remember Names
September 04, 2020

I have purchased at least 15 cars in my life. This experience has changed my feelings about buying a car. Carvana has made me a customer FOR LIFE. Everyone has been so amazing, helpful, kind, friendly More

by BunnyTeaParty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel, Luis
September 04, 2020

So easy,so many options,great comunication and i loved the whole experience.From start till I got my vehicle they where there for my questions or concerns. More

by santiagolillian888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N,A
September 04, 2020

Thank You Carvana! Transaction was easy efficient and well worth it. Loved the follow-up customer service given. Will recommend to family and friends! TYVM More

by Tcflo4103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHKD
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