
Carvana
Tempe, AZ
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10,129 Reviews of Carvana
Of course I was a bit skeptical buying a car offline, but during these times of social distancing and my busy life style, I figured I’d look into it. From start to finish, the best car buying experience ever during these times of social distancing and my busy life style, I figured I’d look into it. From start to finish, the best car buying experience ever!! No pushy sales people, thousands of different vehicles all under “one roof”, simple financing, friendly people when I did need to speak to someone and quick and easy drop off of my vehicle!! I highly recommend Carvana! More
The employee who delivered the card was super friendly and patient while I inspected the car and took it for a test drive, the car came in great condition and in the week that I've had it I haven't had an and patient while I inspected the car and took it for a test drive, the car came in great condition and in the week that I've had it I haven't had any issues. More
Getting second person on purchase agreement due to co-signing was not an option online. Had to call and took hours. Had an issue at car pickup where we were asked for a third party check, turns out it co-signing was not an option online. Had to call and took hours. Had an issue at car pickup where we were asked for a third party check, turns out it was a clerical error but it took about 15 min to clear up. Person selling us car opened the door to remove car from VM too early and needed to wait 30mins for it to be reset from headquarters. By the time I got to see my car the 45 minutes for the sale was up and I felt rushed. Had a question about the power windows and was told to “just look it up in the manual” and if it still was malfunctioning to bring it back because of the 7 day guarantee. Good concept poor execution. Love the car and no haggle price. More
Process and customer service was awesome!!! Very helpful and informative when I texted or called. Prices great and easy to upload the documents needed to complete transactions. and informative when I texted or called. Prices great and easy to upload the documents needed to complete transactions. More
Loved this was able to browse until I found what I wanted. The delivery process was easy and Eric was wonderful, he was very informative and a pleasure to deal with. wanted. The delivery process was easy and Eric was wonderful, he was very informative and a pleasure to deal with. More
Never bought a car before. Thought it might be a little more difficult. I was wrong!! They were AMAZING!!. Friendly, This is the standard. Good luck to other places measuring up. more difficult. I was wrong!! They were AMAZING!!. Friendly, This is the standard. Good luck to other places measuring up. More
Hands down the best car buying experience I've ever had I don't think I will ever buy from a dealership again. Carvana made the car buying process, which is usually cringe-worthy, the most pleasant experien I don't think I will ever buy from a dealership again. Carvana made the car buying process, which is usually cringe-worthy, the most pleasant experience purchasing a car I've ever had. I got my dream car and it's never been easier. The selection and pricing are amazing. The communication was top notch and not overly annoying and I felt very taken care of the whole way through. The delivery team was prompt and knowledgable. There really is no other reason to shop anywhere else. I'm so so happy! Well done Carvana! More
Easiest car buying experience ever Start to finish this was the easiest experience ever purchasing a car. I originally ordered a different car, after driving to a local dealership to l Start to finish this was the easiest experience ever purchasing a car. I originally ordered a different car, after driving to a local dealership to look at the car, I decided I wanted something else. I came home went on line and changed cars even after approval and paperwork was finished. Delivery of my new car was very easy, they even called and asked if I was interested in having my car delivered early. I of course said yes. I went from driving a 2010 to a 2017 Ford Escape and I am in love with it. I am still learning how all the fancy extras work. My car still has bumper to bumper warranty and I did opt to purchase extra coverage for peace of mind. I will use this service again in the future, I highly recommend. More
Way too easy! I have known of Carvana for awhile and have searched their database. I have recently been looking for a car and was searching Carvana and a couple oth I have known of Carvana for awhile and have searched their database. I have recently been looking for a car and was searching Carvana and a couple other places online. I was curious about reserving a car. One day I was searching for the car I was looking for and found one that seemed to good to be true. It didn't have the pics loaded yet and I reserved it based off the description. I received the pics later that night and started the process. It was so easy I thought it was too good to be true. I was nervous that it wouldn't work out or the financing wouldn't go through and still feel nervous but everything has been cleared and has been processed. I have had the car a little over a week and LOVE it. I am so happy with my purchase and the car itself. The process was so easy and haggle free. They communicate very well and keep you up to date. It was way less stressful than a dealership and I didn't have to spend hours waiting on the finance department and other obstacles with a dealership. The car was delivered to my home. It was unloaded and in my driveway and they messaged to let me know it was ready for a test drive. We drove it around and tested out all the equipment that we could and signed the papers. I called the driver and she answered any questions I had and the car had a full tank of gas. I would definitely purchase from them again when I am looking for another vehicle. More
Every thing went very smoothly and if I had any questions they where very quick to answer. I would go through them again. Every thing has turned out great. they where very quick to answer. I would go through them again. Every thing has turned out great. More