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Carvana
Tempe, AZ
10,160 Reviews
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10,160 Reviews of Carvana
December 10, 2022
I would like to say that the entire experience with Carvana was a very wonderful and easy experience, and I appreciate the wonderful customer service that was shown throughout the entire experience. I Carvana was a very wonderful and easy experience, and I appreciate the wonderful customer service that was shown throughout the entire experience. I would like to acknowledge Josh the gentleman who took care of me. When I went to go pick up the vehicle he was extremely professional, polite, and made every part of this experience easy so I would like to acknowledge him and his professionalism. More
by anthonyvazquez612
Employees Worked With
Joshua
December 09, 2022
It was my first time buying a car from any dealership. I used the Carvana app which was really easy to use when setting up my purchase for the vehicle! The wait time on the phone was roughly 20 minutes, a I used the Carvana app which was really easy to use when setting up my purchase for the vehicle! The wait time on the phone was roughly 20 minutes, and the wait was well worth it!! They helped me out and gave me a cut down on the down payment, worked with me on how to set up insurance, and when the car finally came, the fella who was giving me the car, Jake, was super awesome! He let me do a walk around, see the inside of it, gave me a run down of what some gauges mean, how to set everything up, and gave me the run down of everything that is needed from me! Super nice people, super nice deals! More
by Sterling
Employees Worked With
Jake (Indianapolis, IN)
December 08, 2022
Lots of hassle from day one to 2 years later,my car broke down but I bought the better warranty so the repair was covered but it’s hard to find a mechanic that will deal with silver rock,it’s December I won’ down but I bought the better warranty so the repair was covered but it’s hard to find a mechanic that will deal with silver rock,it’s December I won’t have my car back from the 1st till after Christmas and they will reimburse me for 10 days of rental up to 30$ a day but it’s Christmas time so either I rent a car wait to get reimbursed for only 10 days and just skip the holidays or have no car and mail order Christmas,I live in the mountains so it’s impossible to get around.so recap no car for a month they will not help me at all with a car,they don’t care it the holidays and I live up the mountains.I pay every month on time bought a warranty to ensure I don’t end up where I’m at now but here I am.there lack of service centers that work with them and the ones that do can’t fix bigger issues.so merry fing Xmas from carvana.oh i almost forgot I’m pay for the month I don’t have my car More
by jsmoz1
Employees Worked With
All involved in my missery
December 08, 2022
Very impressed with the car vending machine concept, it was truly amazing! The employees at the Frisco Tx location are friendly and my representative was very knowledgeable. was truly amazing! The employees at the Frisco Tx location are friendly and my representative was very knowledgeable. More
by mjwisner47
Employees Worked With
Kyle
December 08, 2022
This is my 3rd vehicle from Carvana. I really enjoy the no haggle and not having to sit in a waiting room for 3 hours while the salesman tells me what they can’t do. Carvana has delive I really enjoy the no haggle and not having to sit in a waiting room for 3 hours while the salesman tells me what they can’t do. Carvana has delivered 3 times and I highly recommend using them if you are like me and want to pick your vehicle, sign the paperwork and either pick up from the vending machine or have it delivered. A GREAT experience for me on all 3 purchases. More
by Mike
Employees Worked With
Joy Bursey
December 08, 2022
They have been very helpful in every way,my experience has been very delightful, I would definitely do it again,Thanks Carvana team! has been very delightful, I would definitely do it again,Thanks Carvana team! More
by Little D
Employees Worked With
The guy who delivered my vehicle was excellent
December 07, 2022
This has been one of the best car buying experience for me! I applied with Carvana got pre approval with in seconds with NO affects to my credit score! Carvana allowed my to pick the car of my choice with me! I applied with Carvana got pre approval with in seconds with NO affects to my credit score! Carvana allowed my to pick the car of my choice with a real reasonable down payment and reasonable monthly payment! More
by msantonia1980
Employees Worked With
Carvana in the Memphis Tennessee area
December 07, 2022
Carvana has fallen off the quality car dealership it was just a few years ago. They deceptively go through the process of selling you a car and only at the very end if you don't go with their financing you just a few years ago. They deceptively go through the process of selling you a car and only at the very end if you don't go with their financing you have to pick up the car, delivery is not an option if you don't finance with Carvana. Lost their appeal with that BS move. Very unhappy with their new model. More
by blurry face
Employees Worked With
Internet site
December 07, 2022
Online experience was quick and easy. Delivery was excellent. Trade in was handled well. Vehicle could have been prepped better (interior was still a little dirty). At the price I paid, t Delivery was excellent. Trade in was handled well. Vehicle could have been prepped better (interior was still a little dirty). At the price I paid, they should have at least replaced the windshield wipers as a part of the service (these did not match their inspection report) Otherwise, the vehicle was accurately described. Overall, a good experience so far; it has only been a week. Drivers should have business cards; it would make them easier to rate. That being said my delivery driver was excellent! More
by RoryL
Employees Worked With
Sierra Green
