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Carvana
Tempe, AZ
10,135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,135 Reviews of Carvana
July 02, 2020
Super Easy, Shop at your own convenience. I HATE GOING CAR SHOPPING! I am super picky and get turned off so easily. Shopping on Carvana was amazing! Every little detail of the car is accounted I HATE GOING CAR SHOPPING! I am super picky and get turned off so easily. Shopping on Carvana was amazing! Every little detail of the car is accounted for, and shopping and comparing cars is seamless. There were no complaints with anything. Even the delivery, the driver was running late and kept me updated. To my surprise my car came with plates and everything ready to hit the road. Even when I had a couple questions, between the amazing customer service agents and even the live chat, I was super happy! More
by cmcorrea
Employees Worked With
Cannot remember
July 02, 2020
This was the BEST car buying experience I've had BY FAR in my entire 53 years of life. I was quite possibly one of their least liked buyers because I hemmed and hawed a lot -- however, when I finally foun in my entire 53 years of life. I was quite possibly one of their least liked buyers because I hemmed and hawed a lot -- however, when I finally found the RIGHT car and it became time to buy -- it was SO SMOOTH!!! The additional warranties and follow up care made it a SIMPLE choice. THANKS CARVANA!!! More
by tgennick
Employees Worked With
Quite a Few
July 02, 2020
Probably the easiest thing I’ve ever done related to cars. From start to finish, the process was smooth and simple. Whenever documents were required, approval came shortly after. I had my car within a w cars. From start to finish, the process was smooth and simple. Whenever documents were required, approval came shortly after. I had my car within a week of going through the online purchasing process. Delivery guy was energetic and friendly. Couldn’t have asked for a better experience! More
by Gbibb
Employees Worked With
Tony
July 02, 2020
Carvana was the best experience ive ever had buying a car. No hassle with price or dealing with the run around other dealers give you when you go there. Selected the exact car i wanted and no sitting in car. No hassle with price or dealing with the run around other dealers give you when you go there. Selected the exact car i wanted and no sitting in a dealership for half a day. I already am recommending Carvana to everyone and HIGHLY suggest you use them. Ill never go back to any other dealership but them! A+++. Delivered to driveway and everyone was super friendly and helpful. More
by WendyR
Employees Worked With
Taked to a few..all great
July 02, 2020
The whole process was extremely easy and everything was laid out and upfront with no hidden fees. Typically car buying takes a whole day at a dealership, but this was so fast. The car we bought looked even laid out and upfront with no hidden fees. Typically car buying takes a whole day at a dealership, but this was so fast. The car we bought looked even better in person than in photos. The whole experience was great and we will definitely be using Carvana again. More
by Volks16
Employees Worked With
Ray
July 02, 2020
Wonderful service and easy process! The touchless delivery was great and very helpful during this quarantine time. I highly recommend using Carvana and will use them in the future. delivery was great and very helpful during this quarantine time. I highly recommend using Carvana and will use them in the future. More
by evanjm02
Employees Worked With
Brian
July 02, 2020
The experience of purchasing my vehicle was pleasant. The customer service team were extremely helpful due to the circumstances of the pandemic we are in. The delivery driver was nice & prompt. customer service team were extremely helpful due to the circumstances of the pandemic we are in. The delivery driver was nice & prompt. More
by awalters0122
Employees Worked With
N/A
July 02, 2020
The buying process was easy. The purchase was done and approved within several hours. I was told that the car was going into pre inspection on May 15th. It took 2 weeks for them to replace a tail light. T approved within several hours. I was told that the car was going into pre inspection on May 15th. It took 2 weeks for them to replace a tail light. There also was a possibility of me being out of town when the car was supposed to be delivered. I was in contact with Carvana on the chat on website every 2 or 3 days to get details because nobody from Carvana was reaching out to me to give me details and had let an advocate know that I would be IN TOWN and they could deliver car whenever as I was car less. The car was picked up and put on a truck on June 4th when Carvana reaches out to me and asked if there was someone who could receive the car for me since I was “going to be out of town”. I informed them that I was going to be home and to deliver the car ASAP. The note was never put on my account. The car ended up being delivered on the 19th. Carvana tried to blame the delivery company and I gather that Carvana had never removed the note from the account. I’m hoping the 100 day warranty started the day I received the car (June 19th) and not when the contracts were signed (June 4th) More
by cfarrar31
Employees Worked With
Amanda on Carvana website chat
July 02, 2020
Very smooth and painless transaction in the trade-in process. They give good price for my car. All I need to do on the transaction day was to sign a power of attorney and a contract when I met the pick- process. They give good price for my car. All I need to do on the transaction day was to sign a power of attorney and a contract when I met the pick-up person. Received my money on the next day. More
by peter.mc.tu
Employees Worked With
Cooper
July 02, 2020
Excellent experience, no one bothers you while your trying to shop, it’s all on you. Hands down easiest way to buy a vehicle...period!! ITS THE FUTURE BABY! trying to shop, it’s all on you. Hands down easiest way to buy a vehicle...period!! ITS THE FUTURE BABY! More
by cummingsr54
Employees Worked With
Matthew
