
Carvana
Tempe, AZ
Filter Reviews by Keyword
By Type
10,135 Reviews of Carvana
Amazing Car Buying Experience - no more dealers I dread going to the dealer lot. My daughter recommended Carvana after purchasing a car last year. What a great experience. I previewed so many car I dread going to the dealer lot. My daughter recommended Carvana after purchasing a car last year. What a great experience. I previewed so many cars, even though I knew what I really wanted. Finance through Carvana or find your own money - great option. Approved in no time. Delivered to my door - yes out in rural Virginia! Loving it! More
Everything went very smooth, only problem was one of the tires got a bubble in it the second day of owning it and they would not replace the tire , they would only put a spare on. So I had to go out of pock tires got a bubble in it the second day of owning it and they would not replace the tire , they would only put a spare on. So I had to go out of pock an extra $200 for 2 new rear tires. Too bad they didnt care when I called carvana. More
What a great experience! Everything was streamlined and super easy. Alison was really pleasant to work with and the lady who picked up my car (Nikki) was from the same area in Maryland as I was! super easy. Alison was really pleasant to work with and the lady who picked up my car (Nikki) was from the same area in Maryland as I was! More
Second to none service and support!! Seamless processes with superb customer service. We highly recommend Carvana as the first option if you’re in the market for a vehicle- especially during these trying with superb customer service. We highly recommend Carvana as the first option if you’re in the market for a vehicle- especially during these trying times. More
Such an amazing experience !! Shout out to Ron for making it 100x’s more awesome!! This was my first big girl purchase without the help of my parents and he just made the process, not only quick and easy but it 100x’s more awesome!! This was my first big girl purchase without the help of my parents and he just made the process, not only quick and easy but also fun!! Even went out of his way to get me a congratulations gift when delivering my new vehicle. I don’t understand why people don’t use Carvana more often. The process online was super quick and made it easy to filter out the stuff that I wanted for my car but was still able to stay within my budget. Beats staying at dealerships for hours on end! More
My experience with carvana was excellent. It was so easy to use the app and website. I am 100 percent satisfied with my purchase. I would do it again. to use the app and website. I am 100 percent satisfied with my purchase. I would do it again. More
Happy, happy,Joy,joy OMG the simplicity of the whole experience is simply amazing. i did the whole browsing, to purchasing on my phone in an hour. Seriously!! From gettin OMG the simplicity of the whole experience is simply amazing. i did the whole browsing, to purchasing on my phone in an hour. Seriously!! From getting a value for my car that i wanted to trade-in; to picking the car that i needed to swap it for to uploading my driver's license and insurance car...Everything is simple. The people that i spoke with were genuinely helpful and sincere. And made the whole experience one that i would be happy to do again in the future. The car was delivered on time and looked amazing. I was thrilled with my delivery guy who was outstanding and knowledgeable. Even the Silver Rock insurance people were fantastic as my car needed a new battery because it wasn't operating at full capacity. They "rocked" the whole experience too!! I am a Believer in Carvana. Thank you More
All in all I am very happy with the 2017 Ford Fusion I purchased. I enjoyed not having to hassle all day at a dealership, that there were no hidden fees and my car being delivered to my house on my day of purchased. I enjoyed not having to hassle all day at a dealership, that there were no hidden fees and my car being delivered to my house on my day of choice. However, The road to purchasing and receiving my birthday car was stressful mainly due to the Carvana website kicking me back and out of the purchasing steps, which I tweeted about on June 11. It would be very helpful if you could put your car on a few day hold, 24/7 online, freezing it from other potential buyers. Someone else Temporarily went in and had my car purchasing pending because I couldn’t put it on hold online. After completing the purchase order (12 days prior to delivery) and signing the contact (5 days prior to delivery) my birthday car was delivered with a few minor damages and was not detailed on the interior. I started a Twitter private message chain on June 28, with very quick responses. I am very appreciative that Carvana was able to make this right after the fact with reimbursing me for my repairs and detailing but it is still an inconvenience for my friends and family who have to drive me around for the hours and days my car is in the shop being repaired and cleaned. Especially when Carvana had plenty of time to do the interior detailing and repairs prior to delivery. More
Great Experience With One Exception This is a great way to buy a car. The pickup process was very simple, and Tony was a great customer service rep. The only downside for me is the Tacom This is a great way to buy a car. The pickup process was very simple, and Tony was a great customer service rep. The only downside for me is the Tacoma that I purchased had been smoked in either by the previous owner or a Carvana mechanic. Since I had waited almost a month to buy this truck and I liked everything else about it, I decided to keep it and try to have the smell remediated by a detailing company. It was my understanding that Carvana doesn't sell cars that have been smoked in, but clearly this one was an exception. More
I was very hesitant to go see a dealer. And I’m the type that if there’s an app for that I WILL choose that route. And Carvana met every expectation! A seamless, hassle-free experience like no other. In fac that if there’s an app for that I WILL choose that route. And Carvana met every expectation! A seamless, hassle-free experience like no other. In fact it was scarily easy. How quick and painless I was able to get my new 2017 Audi was shocking but also an amazing relief. I will totally use Carvana again. And already recommended to a lot of my friends More