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Carvana

Tempe, AZ

3.3
10,135 Reviews

HQ

Tempe, AZ

85281

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10,135 Reviews of Carvana

July 04, 2020

Amazing Car Buying Experience - no more dealers I dread going to the dealer lot. My daughter recommended Carvana after purchasing a car last year. What a great experience. I previewed so many car More

by BJ2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
July 04, 2020

Everything went very smooth, only problem was one of the tires got a bubble in it the second day of owning it and they would not replace the tire , they would only put a spare on. So I had to go out of pock More

by jra882014
Recommend Dealer
No
Employees Worked With
Joe
Jul 08, 2020 -

Carvana responded

Thank you for your feedback on your recent car buying experience with Carvana. Here at Carvana, we aim for full transparency and hold ourselves accountable for any displeasures during your car-buying journey. We care about the quality and safety of your vehicle and we are tremendously sorry that we failed to catch these mechanical malfunctions during our inspection and pre-delivery process. After reviewing the account, we do not see that these concerns have been brought to our attention, so a Specialist will be reaching out to you within 24 hours to reach an amicable resolution. If you need immediate assistance, please contact us at (800) 333-4554.

July 04, 2020

What a great experience! Everything was streamlined and super easy. Alison was really pleasant to work with and the lady who picked up my car (Nikki) was from the same area in Maryland as I was! More

by joejoedancer
Recommend Dealer
Yes
Employees Worked With
Alison, Nikki
July 03, 2020

Second to none service and support!! Seamless processes with superb customer service. We highly recommend Carvana as the first option if you’re in the market for a vehicle- especially during these trying More

by Chris.wilson3323
Recommend Dealer
Yes
Employees Worked With
Paul Breaux
July 03, 2020

Such an amazing experience !! Shout out to Ron for making it 100x’s more awesome!! This was my first big girl purchase without the help of my parents and he just made the process, not only quick and easy but More

by Lulugarza535
Recommend Dealer
Yes
Employees Worked With
Ron
July 03, 2020

My experience with carvana was excellent. It was so easy to use the app and website. I am 100 percent satisfied with my purchase. I would do it again. More

by juan3011
Recommend Dealer
Yes
Employees Worked With
Don
July 03, 2020

Happy, happy,Joy,joy OMG the simplicity of the whole experience is simply amazing. i did the whole browsing, to purchasing on my phone in an hour. Seriously!! From gettin More

by merilee53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I remembered. Everyone was most helpful and efficient. Thanks
July 03, 2020

All in all I am very happy with the 2017 Ford Fusion I purchased. I enjoyed not having to hassle all day at a dealership, that there were no hidden fees and my car being delivered to my house on my day of More

by kinseylaw
Recommend Dealer
Yes
Employees Worked With
Katie, Taj, Tristan, Matthew
July 03, 2020

Great Experience With One Exception This is a great way to buy a car. The pickup process was very simple, and Tony was a great customer service rep. The only downside for me is the Tacom More

by tjfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
July 02, 2020

I was very hesitant to go see a dealer. And I’m the type that if there’s an app for that I WILL choose that route. And Carvana met every expectation! A seamless, hassle-free experience like no other. In fac More

by migueldej
Recommend Dealer
Yes
Employees Worked With
Adam and the text bot :)
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