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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

April 14, 2020

Photos miss alot. Pictures of small scratches 6inchs from big one but no pictures of the big ones. Carpet clean but the rest of the van was really dirty. Melted plastic in interior with no photos. Also not w More

by troyk15b
Recommend Dealer
No
Employees Worked With
Carvana
Apr 15, 2020 -

Carvana responded

Thank you for taking the time to provide feedback about your recent vehicle purchase. At Carvana, we want to provide our customers with transparency, which is why we highlight both features as well as imperfections within our virtual 360-degree vehicle tours. We do apologize for any additional imperfections that were not labeled and for the concerns with your vehicle’s cleanliness. Since our vehicles are used, there will be some standard wear associated with normal vehicle usage. However, if the vehicle does not meet your standards, we do offer a 7-Day Money Back Guarantee where you are able to return or exchange your vehicle for any reason during this time frame. After a review of your account, we are glad to see that our Repair Team has reached out to you and provided additional information. If you have any questions regarding the information received, please do not hesitate to reach out to us at (800) 333-4554.

April 14, 2020

This is the Amazon of cars ! Great experience overall, This is the Amazon of cars ! Great experience overall, super easy. And I did it all from my couch ! Would recommend to anyone looking to buy a car. More

by Steph
Recommend Dealer
Yes
Employees Worked With
N/A
April 13, 2020

Easy-Peasy...Carvana! From start to finish, the purchase of my new (used) VW eGolf was super easy and stress-free. The selection of used VW eGolfs was excellent. I waited More

by elinorspokes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Dykens
April 12, 2020

Seriously the BEST car buying experience I have ever had. No high pressure salesmen, no back and forth negotiating. Very customer oriented and so easy!! More

by bvega
Recommend Dealer
Yes
Employees Worked With
I wish I could remember! They were all great
April 12, 2020

I had a great buying experience, 100 % recommended. The delivery was on time and very easy. Thank you Carvana. If you ever on the market for a used car. Think about Carvana More

by Used sale
Recommend Dealer
Yes
Employees Worked With
Cecilia, josh
April 12, 2020

Excellent Service In a Horrible Time Carvana has been very helpful and professional since day one when I contacted them. Even through this horrible time we are all going through Carvana h More

by emilinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
many people at carvana helped me out
April 12, 2020

Great process, painless and smooth. Picked a great car in perfect condition with very low miles. Certainly less painful than hanging out in car dealership showrooms. More

by Stvvh
Recommend Dealer
Yes
Employees Worked With
Corbin
April 12, 2020

I received my dream car with SUPER low miles! The process was fast and easy! Even the customer service was excellent through this difficult time and respectful. They reminded me a couple of days ahead before More

by Shortjoe
Recommend Dealer
Yes
Employees Worked With
N/A
April 12, 2020

Friendly and nice people easier than going to the dealership Car was spot on no damage touchless delivery what can I say all-around great experience definitely would buy another vehicle from Carvana More

by turborider750
Recommend Dealer
Yes
Employees Worked With
All
April 11, 2020

great experience! First I went to a car lot, Bad experience, then I went online to Carvana best experience ever! I'm a customer for life! YaY! More

by angel33mind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
online
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