
Carvana
Tempe, AZ
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10,129 Reviews of Carvana
Great Car - Great Experience If you are looking for an off lease used car and are comfortable doing most everything online, this is the way to go. A good deal, friendly helpful If you are looking for an off lease used car and are comfortable doing most everything online, this is the way to go. A good deal, friendly helpful service, and a contract letting you opt out of mandatory arbitration. The vending machine marketing gimmick aside, Carvana did a great prep job on the car, even setting up an appointment to fix a small windshield chip that was not listed on the initial report before we actually saw the car. The caveat to the process would be if you secured 3rd party financing and aren't comfortable working on line it can be a little bit of a challenge coordinating the financing. Overall though, now after 30 days of ownership, we can say we had a very positive experience. More
Most peaceful buying experience ever! I absolutely hate dealing with salesmen. It causes me great anxiety. Carvana was the easiest and most peaceful experience ever! All my questions were I absolutely hate dealing with salesmen. It causes me great anxiety. Carvana was the easiest and most peaceful experience ever! All my questions were answered online, there were no pushy salesmen to deal with, no sitting for hours in a dealership waiting for financing, no hard hits to my credit to check for my finance numbers! I love Carvana. Delivery was prompt, the car is wonderful! It was clean and full of fuel and the delivery driver was very helpful even during the Coronavirus pandemic. I'm telling all my friends and family what a wonderful experience I've had with Carvana and look forward to doing business with them in the future! More
I am so pleased with my purchase. carvana made everything so easy. I love the fact that you shop online and if you don’t like your purchase you can return within seven days. I’m so happy with my everything so easy. I love the fact that you shop online and if you don’t like your purchase you can return within seven days. I’m so happy with my purchase. More
Had a great experience the price quoted was the price I was paid. It was a great vehicle I'll miss it. Hope the next owner will have a great experience with that MKZ. BTW, Andrew did an exceptional job kud was paid. It was a great vehicle I'll miss it. Hope the next owner will have a great experience with that MKZ. BTW, Andrew did an exceptional job kudos More
I definitely enjoyed my experience with Carvana. They were very helpful along the way of the whole experience. They were able to help with concerns with damage not reported and get me approved to have th were very helpful along the way of the whole experience. They were able to help with concerns with damage not reported and get me approved to have the concerns addressed free of charge to me. Would definitely recommend More
Is what very easy step by step Love the process good selection and very competitive price excellent customer service, The delivery of my car excellent very friendly person thanks selection and very competitive price excellent customer service, The delivery of my car excellent very friendly person thanks More
Hassle-free transactions! Helpful staff! Considering all of the glitches I experienced, it was still a good experience. Just as I was about to order, my internet went down. Phoned Carvana, Considering all of the glitches I experienced, it was still a good experience. Just as I was about to order, my internet went down. Phoned Carvana, Daniel tried walking me through a phone transaction but I couldn't log into my bank account through Carvana's site. Eventually, the purchase was completed. I spoke with quite a few team members and one spoke very fast. I'm a "senior" and even though I asked him to speak more slowly, it was challenging. The only improvement I'd suggest is dealing with the same associate thru the entire transaction, which I understand is not always possible. I traded, purchased, exchanged the purchase for another, and all was handled in a friendly, professional manner. Very impressive! More
The process was fairly easy but I was very disappointed with a few things. The bumper was cracked, which was not mentioned, and the rubber gaskets for the moonroof seem to have been torn out of place. No d with a few things. The bumper was cracked, which was not mentioned, and the rubber gaskets for the moonroof seem to have been torn out of place. No discount was given, the dealer just said that the previous owner must have done that, and sold it as is. Fairly easy process, and would’ve been great if it didn’t have any unexpected discrepancies, or if there was at least some amount knocked off the total price. More
Trish kindly and professionally approached us about purchasing our vehicle. Her offer was competitive and after we agreed the transaction was quick and effortless as they came fully prepared and picked purchasing our vehicle. Her offer was competitive and after we agreed the transaction was quick and effortless as they came fully prepared and picked up the vehicle. More
I am pleased with carvanna and my experience with them they made everything easy and called and checked in my progress I’ll buy another car from them they made everything easy and called and checked in my progress I’ll buy another car from them More