Carvana

Most peaceful buying experience ever! I absolutely hate dealing with salesmen. It causes me great anxiety. Carvana was the easiest and most peaceful experience ever! All my questions were I absolutely hate dealing with salesmen. It causes me great anxiety. Carvana was the easiest and most peaceful experience ever! All my questions were answered online, there were no pushy salesmen to deal with, no sitting for hours in a dealership waiting for financing, no hard hits to my credit to check for my finance numbers! I love Carvana. Delivery was prompt, the car is wonderful! It was clean and full of fuel and the delivery driver was very helpful even during the Coronavirus pandemic. I'm telling all my friends and family what a wonderful experience I've had with Carvana and look forward to doing business with them in the future! More

I am so pleased with my purchase. carvana made everything so easy. I love the fact that you shop online and if you don’t like your purchase you can return within seven days. I’m so happy with my everything so easy. I love the fact that you shop online and if you don’t like your purchase you can return within seven days. I’m so happy with my purchase. More

Had a great experience the price quoted was the price I was paid. It was a great vehicle I'll miss it. Hope the next owner will have a great experience with that MKZ. BTW, Andrew did an exceptional job kud was paid. It was a great vehicle I'll miss it. Hope the next owner will have a great experience with that MKZ. BTW, Andrew did an exceptional job kudos More

I definitely enjoyed my experience with Carvana. They were very helpful along the way of the whole experience. They were able to help with concerns with damage not reported and get me approved to have th were very helpful along the way of the whole experience. They were able to help with concerns with damage not reported and get me approved to have the concerns addressed free of charge to me. Would definitely recommend More

Is what very easy step by step Love the process good selection and very competitive price excellent customer service, The delivery of my car excellent very friendly person thanks selection and very competitive price excellent customer service, The delivery of my car excellent very friendly person thanks More

Hassle-free transactions! Helpful staff! Considering all of the glitches I experienced, it was still a good experience. Just as I was about to order, my internet went down. Phoned Carvana, Considering all of the glitches I experienced, it was still a good experience. Just as I was about to order, my internet went down. Phoned Carvana, Daniel tried walking me through a phone transaction but I couldn't log into my bank account through Carvana's site. Eventually, the purchase was completed. I spoke with quite a few team members and one spoke very fast. I'm a "senior" and even though I asked him to speak more slowly, it was challenging. The only improvement I'd suggest is dealing with the same associate thru the entire transaction, which I understand is not always possible. I traded, purchased, exchanged the purchase for another, and all was handled in a friendly, professional manner. Very impressive! More

Trish kindly and professionally approached us about purchasing our vehicle. Her offer was competitive and after we agreed the transaction was quick and effortless as they came fully prepared and picked purchasing our vehicle. Her offer was competitive and after we agreed the transaction was quick and effortless as they came fully prepared and picked up the vehicle. More

I am pleased with carvanna and my experience with them they made everything easy and called and checked in my progress I’ll buy another car from them they made everything easy and called and checked in my progress I’ll buy another car from them More

Excellent Buying Experience Highly recommend Carvana as my experience was excellent through all aspects of the buying process. Important to do you due diligence on vehicle and no Highly recommend Carvana as my experience was excellent through all aspects of the buying process. Important to do you due diligence on vehicle and not expect a brand new car but Carvana did a great job pointing out the blemishes on vehicle (they were actually less in person then online), the 150 point inspection was accurate, for instance, mine noted the windshield was "repaired/replaced," I called and spoke with a Carvana vehicle specialist and they told me a rock chip had been fixed, this was not shown on the pictures (probably could not see it in a picture) but was disclosed through the inspection and my follow up. I took the vehicle immediately to my local BMW dealership after picking it up on a vending machine and had a complete inspection done and they recommended nothing other than a basic service (oil change, tire rotation, check fluids, etc...) to get the vehicle on a maintenance schedule, I will note that my vehicle had very good service records on its carfax so prior to purchasing I had very good knowledge of the vehicles service and ownership history. If your looking to purchase a "match box" type vehicle Carvana may not be for you as the condition of the used vehicle really depends on its ownership history and most match box cars are not properly maintained. Lastly, my guess is a lot of your experience will depend on the specific Carvana employees involved in your transaction. More