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Carvana

Tempe, AZ

3.3
10,135 Reviews

HQ

Tempe, AZ

85281

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10,135 Reviews of Carvana

February 05, 2020

Had a great time communicating with Andrew. He led me through the process and was attentive about details of what’s to come. 100% would recommend again. More

by akrut26
Recommend Dealer
Yes
Employees Worked With
Andrew
February 05, 2020

Delayed Shipping For the most part, everyone was very helpful and easy to work with. However, there were multiple delays on the shipment of the car to my house that m More

by alecdenison9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole
Feb 06, 2020 -

Carvana responded

We appreciate you taking the time to provide us this review as we understand your time is valuable. Carvana strives for every customer to receive their vehicle on time and truly apologize that we have fallen short. We understand that receiving this information regarding these delays with little to short notice can be very frustrating but sincerely appreciate your patience and understanding with this matter. Please know your feedback will be passed along to the proper departments to work to improve our customer experiences in the future. After reviewing your account, we are happy to see that your vehicle has successfully been delivered. Please don't hesitate to reach out with any further questions or concerns.

February 05, 2020

The process couldn't have been more painless. I've went to a normal dealership before and it's the usual process - sit for hours and wait for a decision. I just had to pick the car I wanted, and go from th More

by davidrwhitejr
Recommend Dealer
Yes
Employees Worked With
Na
February 05, 2020

We just sold a 2012 4 Runner to carvana. Great experience. Paid a good price & Cam ( who picked it up) was very neat & professional. It was an overall GREAT experience. More

by Jill.mccurry
Recommend Dealer
Yes
Employees Worked With
Cam
February 05, 2020

My best online car buying experience ever! I was very skeptical about shopping the car online, because you don’t know the condition of the car and you can’t see the car by your self. But, Carvana makes t More

by anusit_ph
Recommend Dealer
Yes
Employees Worked With
George and Charles
February 05, 2020

Carvana is the only way to go when buying or selling a car. I sold my car to them and the process could not have been easier. The person I had the most contact with was Melissa, and she stays on top of t More

by kathy.stender
Recommend Dealer
Yes
Employees Worked With
Melissa
February 04, 2020

The offer was way to low for the value and condition of our car ! But I guess your in the market to make money so I’m sure you’ll come out way ahead with the sale on this one ! All in all it was grea More

by Stacy
Recommend Dealer
Yes
Employees Worked With
Andrew
February 04, 2020

After trying to sell my van on Craigslist and Facebook, only scammers replied. On the good side, car buying services such as Carvana reached out. Allison of Carvana was the easiest to work with. Carvana More

by Rob
Recommend Dealer
Yes
Employees Worked With
Allison-phone outreach. Joshua Long-delivery and documentation
February 04, 2020

Posted my car for sale online, I was contacted by Carvana. They bought the car and it was simple! I dealt with Cooper , He was knowledgeable and great to deal with! He guided me through the process s More

by Scott
Recommend Dealer
Yes
Employees Worked With
Cooper
February 03, 2020

I will never buy a vehicle a different way. So easy, convenient and backed with a 7 day money back guarantee. Delivered to my house and customer service along the whole way! More

by jwpl13
Recommend Dealer
Yes
Employees Worked With
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