Carvana

Great Deal No Haggle, No Hassle. Pick a vehicle at the price you are willing to pay and buy it. Finance is easy and simple. No Sales people following you around. No Haggle, No Hassle. Pick a vehicle at the price you are willing to pay and buy it. Finance is easy and simple. No Sales people following you around. Carvana points out any scratches, dings or imperfections that they find. All Carvana people I worked with were very friendly and helpful. More

I recently purchased a BMW 2011 328i series and had an excellent experience! From the moment I had selected my vehicle to the prompt and courteous follow up from the underwriter, and securing my financing excellent experience! From the moment I had selected my vehicle to the prompt and courteous follow up from the underwriter, and securing my financing. The entire process took just a little more than an hour. No haggling! Once everything was finalized my vehicle was delivered in the exact condition as advertised. The 3 gentleman that delivered my car were extremely polite and professional. The customers service follow up was excellent as well. I will recommend Carvana to anyone buying a used car and will use them again for my next vehicle! More

On-line experience was easy, delivery folks were great Randall delivered the vehicle on-time and provided a through overview and answered my questions. Very professional and kind. Definitely would recomm Randall delivered the vehicle on-time and provided a through overview and answered my questions. Very professional and kind. Definitely would recommend them to anyone interested in used car purchase. More

Great experience! Only reason I am rating four, not five stars, is the truck I purchased was advertised as a platinum reserve. In reality it was a lesser trim model. I do love the truck. Just a bit disappoi stars, is the truck I purchased was advertised as a platinum reserve. In reality it was a lesser trim model. I do love the truck. Just a bit disappointed about the trim level. Otherwise the best car buying experience EVER! Loved the process and the ease of the transaction. They dropped off my new truck and took the trade. It was great! Best part.... The delivery driver was a notary so everything was completed extremely quickly and easily! Extremely great experience. More

Incredible experience. The best way to buy a car. No pushy salespeople, no haggling and no spending the day at the dealership. No stress.<3 pushy salespeople, no haggling and no spending the day at the dealership. No stress.<3 More

Fast response website easy to manage customer support was great thank you Alejandro brought my car was super sweet and ver knowledgeable thank you so much great thank you Alejandro brought my car was super sweet and ver knowledgeable thank you so much More

21st Century "Jedi Mind Trick" best describes this experience. With all of the scams happening in today's life experiences and selfish motives exhibited, my first reaction was this has to be bull+×÷=. experience. With all of the scams happening in today's life experiences and selfish motives exhibited, my first reaction was this has to be bull+×÷=. Then I saw a Carvana commercial during a televised professional football game and I said, "let me check this out" and I started my investigation. A day later I had an unscripted Carvana experience that further peaked my curiosity. I had a mtg with a very close business partner and as we were wrapping up, my colleague says, "do you need a ride home? Nah, I'm good... Adamantly my colleague says, let me drop you off..." So reluctantly I agreed. As we walked away from the venue, I'm looking for his vehicle and in the distance I see this beautiful 750 BMW light up... I've always been a huge fan of the vehicle and thought to myself, one day that will be me. As we walked I'm like where F×+=@ is his vehicle and we walk up on the BMW 750, I say, "man this is a pretty ride" not knowing this was my colleagues new toy and he stops in admiration and says, "get in". Shocked, I'm thinking he had to borrow this machine. Once inside, I was like a kid in a candy store asking questions with excitement and this when he told me about Carvana and how seamless his experience was. Still skeptical I was even more enthusiastic about my Carvana investigation. Later that evening and soon into the wee-wee hours I found myself on the app searching for vehicles and then it happened... I saw my BMW and immediately the skepticism rose too new heights. I shutdown my phone and vowed not to get involved because though my colleague invested, I wasn't going to be a sucker as well. The following morning, like a magnet, my intuition dragged me back to the Carvana app and the next thing I knew I was loading my personal info for approval. I couldn't believe how easy the process was in addition to the reasonable car price and financing rates I was approved for and just like that I was searching for a delivery date. Then I ran into a couple of issues with the confirmation process which had nothing to do with me, but the internal Carvana communications process and I was ready to cancel the process and in fact I did. Discouraged and disgusted, I knew this was bull#$@× when suddenly I something told me to use the Carvana chat tool to let you know how close I was to purchasing and express my disappointment. Though the rep I experienced was novice, she peaked my interest enough and assured me that my experience was not the true representation of the Carvana mission and she guaranteed satisfaction. I was mentally back in the game and then she disappears from the chat for more 30 minutes and I'm like these are red flags and I should walk away. So to ensure my personal info submitted was not used in any capacity I called the Carvana customer service and I was connected to the "Jedi" of customer service who not only changed my mind, but guaranteed satisfaction. He fixed all of my issues and assured me that things would work out. Gave me his personal info and said, "if you have any problems call me directly" and the rest is history. I would recommend everyone to buy their vehicle from Carvana as it made my dreams of owning a luxury sports car come true without leaving my house. More

The customer service is top notch. The easiest way ive ever bought a car. I hand picked it out, they delivered it i test drove it i signed my papers. Could not be more pleased so far i would definitely r ever bought a car. I hand picked it out, they delivered it i test drove it i signed my papers. Could not be more pleased so far i would definitely recommend. More

This was a wonderful experience from start to finish. The online process was easy, the customer service was extremely helpful and the delivery process was fabulous. online process was easy, the customer service was extremely helpful and the delivery process was fabulous. More