Carvana
Tempe, AZ
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10,165 Reviews of Carvana
Great This was a great experience for me.. I bought a car once from a dealership, and I was in there all day. Since I'm always online shopping anyway ,this This was a great experience for me.. I bought a car once from a dealership, and I was in there all day. Since I'm always online shopping anyway ,this was the best way to go..Customer service was very nice and understanding. The delivery was the way to go. Love Love this way to buy a car.. More
Rescheduled Delivery I was given a delivery date of Jan 4th. I booked a nursing contract cross country, paid for an airbnb, and promised my old car to a friend who doesn't I was given a delivery date of Jan 4th. I booked a nursing contract cross country, paid for an airbnb, and promised my old car to a friend who doesn't have a vehicle. I called to confirm my delivery date the morning of Jan 2nd and was told everything was on schedule. I received a call later the same day informing me my car was now being delivered on the 10th. My contract starts Jan 12th in California and Im in Tennessee. There is no way I can reach my destination in time. I had to cancel the sale of my vehicle and inform my friend I was no longer able to give her my old car she so desperately needed. More
Alison contacted me when she saw my listing for our car for sale. Helped us tremendously. Great transaction. Quick easy way to sell a vehicle. Would definitely recommend Carvana to anyone else I know selli for sale. Helped us tremendously. Great transaction. Quick easy way to sell a vehicle. Would definitely recommend Carvana to anyone else I know selling a car. More
I'll never be prey to new car dealers again. Almost every time I have gone though a new car transaction I have come out feeling played in some way or another. After buying my truck from from Car Almost every time I have gone though a new car transaction I have come out feeling played in some way or another. After buying my truck from from Caravan I'll be a return customer for sure and passing the word along to anyone who asks. Cavan made the experience as pain free as possible. More
Best Car-Buying Process EVER! The only thing that could top this would be winning a supercar or having enough money to outright buy an expensive classic, something along those line The only thing that could top this would be winning a supercar or having enough money to outright buy an expensive classic, something along those lines. I was going to go to a local dealer to look at a couple of vehicles that interested me. In the meantime, I decided to check out the Carvana site to see what they were selling. After entering the necessary personal details, I was very impressed to see the initial calculation of pricing, interest rate, down payment and estimated monthly payment before I even looked at any of the cars. Then the site showed all of the cars that I could potentially buy given those parameters. Like many people, my credit is far from excellent, so I didn't expect to be able to buy a car. I found a vehicle on the Carvana site that was the same make and model as the one that I was going to check out at the local dealer. I just picked that one and went through the process needed to see if I would be approved. The only issue that I encountered was having to upload pics of my driver's license until I simply uploaded the raw pics from my phone (instead of cropping and compressing them to make the photos look nicer). Other than that, the whole process of entering one's information, selecting a warranty plan, etc. was simple, direct and painless. And we all know that dealership paperwork and processes are typically horrible. I had several phone conversations with various people throughout the entire process, from the initial customer service people to the delivery driver. One time I had an urgent question after hours (I believe that it was around 9pm Central). Each conversation was professional, personal and they all handled everything perfectly, even the time I called after hours. And the delivery driver was awesome! My car came with a full tank of gas (yay!!) and was very clean inside and out, even after being on the open carrier. And the paperwork packet did have the $50 gift card in it, plus Carvana also emailed me a $20 credit to use at their gear shop (I ordered the coffee tumbler set which is supposed to arrive today). In short, the entire experience with Carvana was simply wonderful. More
Best Car Buying Experience EVER! I cannot say enough about how easy and painless it was to buy a car through Carvana. I was able to pick out exactly what I wanted, use my bank and dr I cannot say enough about how easy and painless it was to buy a car through Carvana. I was able to pick out exactly what I wanted, use my bank and drive away in a car that is perfect for me! More
Another Great Carvana Experience! My wife and I bought a car in late 2018 from Carvana and had a great experience which led to us buying another vehicle from them in December of 2019. My wife and I bought a car in late 2018 from Carvana and had a great experience which led to us buying another vehicle from them in December of 2019. The process online and at the "vending machine" in Katy, TX was seamless, smooth, and everyone we dealt with has been professional and friendly. The car we recently purchased was making a noise when it went over 60MPH on the way home, and we did find that the splash guard on the undercarriage had come detached and was resulting in the noise. We took the car to our local Hyundai service drive and they worked with Carvana to have the car fixed at no cost to us. No other issues with either vehicle. If things don't change, we are likely Carvana customers for life! While some of the cars are more expensive than I'd be willing to pay for their age/mileage, you can find good deals and I'm willing to pay a little bit more than the average dealer for a great and painless experience. More
Easiest, fastest way to buy the perfect car! Will definitely recommend Carvana to friends and family! I'm very happy with my purchase! Thank you ☺ definitely recommend Carvana to friends and family! I'm very happy with my purchase! Thank you ☺ More
Easy way to buy a car I was kind of skeptical but found the process and end result was great. I’m an Amazon type shopper. So buying a car online seemed like a great thing t I was kind of skeptical but found the process and end result was great. I’m an Amazon type shopper. So buying a car online seemed like a great thing to do. And hey, if you don’t like the car you have 7 days to return it. Nothing to lose. And I price and feature shopped across all other options. Felt Carvana had a lot to choose from with great prices. And I love that they include the original sticker on the site so you can see exactly what equipment is on the car. Game changer for me. The car was in even better condition than I imagined it would. Really like new. So an overall good experience for me. More
This is the second car we have bought with Carvana and both were excellent experiences. I always hated buying cars and going to dealerships, even the “hassle free” ones take hours. It was super easy and both were excellent experiences. I always hated buying cars and going to dealerships, even the “hassle free” ones take hours. It was super easy and fast to buy the car. It was also a Christmas present for my husband and everyone was super helpful at ensuring it stayed a surprise, even changing the delivery location at the last minute when he got home early. Everything went perfectly and carvana helped make it a perfect Christmas surprise. I don’t ever plan to buy a car from anyone other than Carvana in the future! More





