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Carvana

Tempe, AZ

3.0
10,165 Reviews

HQ

Tempe, AZ

85281

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10,165 Reviews of Carvana

January 03, 2020

Great This was a great experience for me.. I bought a car once from a dealership, and I was in there all day. Since I'm always online shopping anyway ,this More

by www.passnty_3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
January 03, 2020

Rescheduled Delivery I was given a delivery date of Jan 4th. I booked a nursing contract cross country, paid for an airbnb, and promised my old car to a friend who doesn't More

by heathhale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jan 03, 2020 -

Carvana responded

We sincerely apologize for the delays and frustration we have caused you and that your Carvana experience was less than exceptional. Delivering your vehicle in a timely manner is very important to us and we know how frustrating it must have been to be delayed. Also, we understand that the majority of our customers are purchasing a vehicle because it is a necessity in their lives and we truly apologize for the inconvenience this has caused you. We understand the reasoning behind canceling your order, but we hope that we can regain your trust in us in the future. Please know you can always reach out at (800) 333-4554 if you need anything and that we appreciate your constructive feedback to make our process better.

January 03, 2020

Alison contacted me when she saw my listing for our car for sale. Helped us tremendously. Great transaction. Quick easy way to sell a vehicle. Would definitely recommend Carvana to anyone else I know selli More

by kem72gs455
Recommend Dealer
Yes
Employees Worked With
Alison
January 03, 2020

I'll never be prey to new car dealers again. Almost every time I have gone though a new car transaction I have come out feeling played in some way or another. After buying my truck from from Car More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
several and they were all professional
January 02, 2020

Best Car-Buying Process EVER! The only thing that could top this would be winning a supercar or having enough money to outright buy an expensive classic, something along those line More

by Sarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several, so I've regrettably forgotten their names
January 02, 2020

Best Car Buying Experience EVER! I cannot say enough about how easy and painless it was to buy a car through Carvana. I was able to pick out exactly what I wanted, use my bank and dr More

by Regina H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liam
January 02, 2020

Another Great Carvana Experience! My wife and I bought a car in late 2018 from Carvana and had a great experience which led to us buying another vehicle from them in December of 2019. More

by MisterE676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't Remember
January 02, 2020

Easiest, fastest way to buy the perfect car! Will definitely recommend Carvana to friends and family! I'm very happy with my purchase! Thank you ☺ More

by Gmarieval64
Recommend Dealer
Yes
Employees Worked With
I don't remember
January 02, 2020

Easy way to buy a car I was kind of skeptical but found the process and end result was great. I’m an Amazon type shopper. So buying a car online seemed like a great thing t More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont recall
January 02, 2020

This is the second car we have bought with Carvana and both were excellent experiences. I always hated buying cars and going to dealerships, even the “hassle free” ones take hours. It was super easy and More

by drjboo
Recommend Dealer
Yes
Employees Worked With
Ray
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