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Carvana

Tempe, AZ

3.0
10,161 Reviews

HQ

Tempe, AZ

85281

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10,161 Reviews of Carvana

December 30, 2019

Mark and Aiden were very friendly and personable. I’d def use Carvana’s services again because of how easy this online process was from start to finish. This is such a genius and less intimidating way to pur More

by Shenae1215
Recommend Dealer
Yes
Employees Worked With
Aiden, Mark
December 30, 2019

I will not buy a car any other way in the future. This was a great experience! All the little additional details were so appreciated. Thank You for such a positive exoerience. More

by barbieburns
Recommend Dealer
Yes
Employees Worked With
unsure
December 30, 2019

This whole car buying experience has been simply amazing! John delivered our new vehicle and gave us the red carpet. What an amazing asset they have in John! More

by clvertin1
Recommend Dealer
Yes
Employees Worked With
John
December 29, 2019

Carvana made the car buying experience so easy without all the hassle. My delivery driver, Addam was top notch! Will not hesitate to use Carvana for my next purchase. More

by kingram36303
Recommend Dealer
Yes
Employees Worked With
Addam
December 29, 2019

Horrible experience. First the truck broke. Then they messed up my car. Took a month to get it. And the car has problems since received. I will never do this again. Still waiting on the rebate promised o More

by Jrconnors83
Recommend Dealer
No
Employees Worked With
I don't remember all of them.
Dec 30, 2019 -

Carvana responded

Thank you for taking the time to reach out and share your frustrations. We are very sorry to hear that you experience delays with the delivery of your vehicle followed by issues with the vehicle itself. We would love to assist you and come to a resolution, but we were unable to pull up your account with the information provided. Please give us a call at (800)-333-4554, so that one of our Customer Advocates can assist you with the next steps for getting your vehicle issues addressed.

December 29, 2019

A great way to buy a new or used car! Even though the 2016 Subaru Outback that I brought using Carvana died the second day after it was delivered, I would still used Carvana again. I also More

by jw_12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica or Briana - I think it's the same person exhibited outstanding customer service!
December 29, 2019

Great Best car buying experience, so far! The ease of purchasing a vehicle while sitting on my couch was awesome! NO hassle, haggling or stress from visitin More

by laurieford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember name. But it was the person who delivered the vehicle, he was AWESOME!
December 29, 2019

Great Way to Buy a Car in your PJ's!! This a great and easy way to purchase a vehicle compared to visiting a dealership. No hassle/no stress, completed the purchase while relaxing at home More

by gcgarcia5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
December 29, 2019

Excellent, very easy and fast. Just take care the allegations of the tire please. Over them that everything was good.i recommended a 100 percent More

by Marcos cruces
Recommend Dealer
Yes
Employees Worked With
Dont remember
December 29, 2019

Awesome experience ! This is my second car purchase through Carvana. The experience could not have been better. The time required to make these purchases was minimal. Wi More

by Rmartin426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
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