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Carvana

Tempe, AZ

3.0
10,165 Reviews

HQ

Tempe, AZ

85281

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10,165 Reviews of Carvana

December 25, 2019

Very easy to shop & buy online. They stayed with me every step of the way to provide assistance and keep the purchase moving smoothly. Great new way to buy a car! More

by eric85_88
Recommend Dealer
Yes
Employees Worked With
Shay
December 25, 2019

I was a frequent car shopper, buying, not leasing, about every 2-3 years. Then I found my dream car and kept it until repairs got too costly. I always looked for used late model vehicles, often with CPO w More

by pinerivergal
Recommend Dealer
Yes
Employees Worked With
Jacari
December 25, 2019

The experience was very convenient, everyone I spoke with was very helpful and made the process easier. Thank you Carvana we're enjoying our new vehicle. More

by paniagua936
Recommend Dealer
Yes
Employees Worked With
Sarah
December 25, 2019

The car from Carvana was delivered dirty. It was nighttime and there was an issue with payment so I didn’t notice until the next day. I quickly realized this was serious and a regular car wash could More

by Meghan P
Recommend Dealer
No
Employees Worked With
They were mostly over the phone,
Dec 26, 2019 -

Carvana responded

We are very appreciative of the feedback regarding the condition of your vehicle and your experience with Carvana. Customer satisfaction is of the utmost importance to Carvana and we are terribly sorry that we have dropped the ball. It is very disappointing to learn of the condition that you received your vehicle and we are terribly sorry that this issue was not properly addressed. A member from our Repair Team will be in contact with you to provide further assistance. Please do not hesitate to contact us with any questions or concerns in the meantime.

December 24, 2019

The entire process was very smooth! From finding the car that I liked to getting it delivered the whole process was great! The Carvana staff answered all questions that I had and made the car buying process More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Amanda, Joel
December 24, 2019

Love my new SUV. This is a wonder Christmas gift to myself. Caravan is the best company for a used car. The process was quick and everyone was extremely nice and helpful. More

by kamishacooper2
Recommend Dealer
Yes
Employees Worked With
Karen
December 24, 2019

Excellent customer service This process was amazingly easy. The customer service I received was flawless. I’ll never visit another dealership. Carvana is the way to go! Tyler wa More

by PaigeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler?
December 24, 2019

Caravana was extremely easy to work with. Melissa was extremely helpful in explaining how the process worked and was very kind throughout communicating about the car. I would recommend using caravana to More

by slmb5
Recommend Dealer
Yes
Employees Worked With
Melissa
December 24, 2019

Great experience Only thing bad was it said it would Great experience Only thing bad was it said it would have Nissan Connect but my model does not have that. But otherwise great experience Good job More

by Daz00daz
Recommend Dealer
Yes
Employees Worked With
Can’t remember
December 23, 2019

The process to buy the car was simple and the employees are really accessible and really easy to deal with. A delivery date was set, but then pushed back which was fine. As long as everything arrives perfe More

by Curtkaniff
Recommend Dealer
Yes
Employees Worked With
Phone Reps
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925
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