
Carvana
Tempe, AZ
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10,132 Reviews of Carvana
it was a good experience had good communication and help from the representatives.Had some issues and they quickly handle the problem.the whole process was quick and easy and had good communication and help from the representatives.Had some issues and they quickly handle the problem.the whole process was quick and easy and convenient. More
I posted my vehicle on Craigslist recently in an attempt to sell it locally. I got a call from Trish who told me she worked for Carvana, who was interested in buying my car. I gave Trish my vehicle informat to sell it locally. I got a call from Trish who told me she worked for Carvana, who was interested in buying my car. I gave Trish my vehicle information, and shortly thereafter she got back to me and told me that Carvana would buy my car for almost $1,000 over my asking price. Having been the target of online scams before, I was wary of the offer, but Trish was completely transparent explaining the process and earned my trust. Two days later, a Carvana representative came to my residence, took the vehicle for a brief test drive, cut me a check for the price Trish quoted me, and I signed over the title and said goodbye. I deposited the check with no issues and couldn’t be happier with the entire process. More
Better than expected Never had bought a car on-line but Carvana made the process very easy, everything was well documented from the car service records to the details on t Never had bought a car on-line but Carvana made the process very easy, everything was well documented from the car service records to the details on the financing. Customer service is great, delivery person was very helpful and their phone support answer all of my questions. The price was fair and the best part is no more going to dealerships and play their games. More
This was my first car purchase ever and let me tell you this was almost too easy and it was also fun. The excitement you feel when you drop your coin in and see your new purchase coming down the machine is this was almost too easy and it was also fun. The excitement you feel when you drop your coin in and see your new purchase coming down the machine is priceless. The buying process was very simple and hassle free and they walk you through all the paperwork at time of pick up. 10/10 would recommend :) More
Working with Myzsa and her team was great! Everything happened as stated for a smooth transition and sale of my car. The pickup was scheduled and took place on time and at the location the of my choice. happened as stated for a smooth transition and sale of my car. The pickup was scheduled and took place on time and at the location the of my choice. Great job! I would do it again! More
Overall good Really appreciate the coinvenience of conducting the entire purchase at home. From what I saw their cars are generally ~$2000 over market value but I Really appreciate the coinvenience of conducting the entire purchase at home. From what I saw their cars are generally ~$2000 over market value but I decided I was ok spending that in exchange for the time and effort they saved me by having everything online, the quality of the cars they had to choose from, and delivering the car directly to my house. My mechanic found that the car I bought had had the front bumper and condenser replaced like it been in a fender bender which Carvana didn't tell me about. Even if the accident wasn't reported I think any decent mechanic would be able to find an issue like that so I assume they deliberately didn't let me know about the accident. It was repaired properly before I bought the car so I decided I was ok with it. At the end of everything, it was really only slightly easier than buying from a dealer in person due to having to coordinate between me, Carvana, and my bank. However, Carvana's financing rates are competitive so I would recommend financing directly through them for the sake of ease. More
Carvana I really wanted to love you. You carvana unfortunately failed me and proved to me exactly why no one should buy a car online. Everything was great until car arrived with damage. Yes, your we unfortunately failed me and proved to me exactly why no one should buy a car online. Everything was great until car arrived with damage. Yes, your website notated a level two scratch on driver side rear door. However this was a two inch long dent that was not there on your web page. I took pictures and submitted and you carvana immediately declined because there was damage annotated on your web page. I called and explained that this was different damage and even sent you your own picture of the area with no dent. Your agent said they would send it in for review and have someone look at your own pics and video that clearly show no dent...denied again because your web page annotated damage in that area...I called and tried a third time to get one of your associates to look at the before video that you carvana tool and sent me that clearly showed no dent and compare it to the after pic I sent...denied again after your associates even said the damage happened during delivery but carvana still declined. Epic fail. I will and will continue to tell anyone who mentions carvana NOT to buy from carvana. More
After becoming so frustrated with 3 local dealerships I went online to check out Carvana best decision Ever!!! The Carvana experience is the best car buying experience I have ever had! I’d actually say it went online to check out Carvana best decision Ever!!! The Carvana experience is the best car buying experience I have ever had! I’d actually say it was fun and exciting !!! More
Best car buying experience ever!!! I was worried that I wouldn’t get financing because of my low credit score but Carvana got it done. Great staff, great car!! I’m ready to do it again. wouldn’t get financing because of my low credit score but Carvana got it done. Great staff, great car!! I’m ready to do it again. More
The entire process was so easy and the dealers was so nice!! If you are considering selling your car, this is the place I would highly recommend!! nice!! If you are considering selling your car, this is the place I would highly recommend!! More