
Carvana
Tempe, AZ
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10,132 Reviews of Carvana
All I can say is I’m coming back to Carvana$$$ All I can say is I’m coming back to Carvana. If you had bought vehicles from dealerships in the past or for many years you will understand.One thing All I can say is I’m coming back to Carvana. If you had bought vehicles from dealerships in the past or for many years you will understand.One thing to keep on mind when you buy your next or first vehicle is to make sure what you want not what you can get. I highly recommend Carvana! Happy Holidays! Thank you, Alejandro Reyes More
I don’t know that there is any other way to but a car. There is no back and forth you pay what the price is. A couple short phone calls once the purchase is made. A few papers to sign when you pick up you There is no back and forth you pay what the price is. A couple short phone calls once the purchase is made. A few papers to sign when you pick up your car. Seriously I will gladly buy all my cars this way to not have to sit and deal with a car dealership for hours on end!!! More
I never thought I’d see the day when I would buy a car sight unseen. The fact is that this was the best price I could find on this truck. Not to mention that a 7 day 400 mile test drive is absolutely unhe sight unseen. The fact is that this was the best price I could find on this truck. Not to mention that a 7 day 400 mile test drive is absolutely unheard of. They do not pull money from your account until you are completely satisfied with your purchase. My particular vehicle should have come with a rear bed cover that was missing upon delivery. One quick note from the delivery crew and they sent me a check to replace it. I will never deal with the greasy local car dealership and salesmen again. It is truly the new way to buy a car. More
I was left with a few issues to take care of. I love the idea of Caravana- they delivered the vehicle to my house. Would have made the car-purchasing process very simple EXCEPT for a few issues. I love the idea of Caravana- they delivered the vehicle to my house. Would have made the car-purchasing process very simple EXCEPT for a few issues. 1- The windshield was damaged during transit to me. By damaged I mean that there were dozens of tiny chips in the windshield, as well as couple of larger ones. This was brought to my attention when the vehicle arrived in my city and they offered to fix it prior to delivering, or let me take the vehicle and have it fixed on my own time. I chose the latter so that I could avoid further delay. To my surprise, when it came time to have this taken care of, the third-party warranty company "repaired" the damage (didn't replace). I had to call Carvana back and ask that they please replace the damaged windshield. After sending them photos they agreed, which required me to once again call the warranty company and schedule the service. 2- The fact that there ended up being a few(!) things about the 4Runner that were not originally pointed out. The floor matts were missing- as in there were none in the vehicle. I called and they gave me the option of providing generic matts or sending me a check to replace them on my own. I chose the latter. I also noticed one evening at the gas station under fluorescent lighting that there was some bad discoloration on the rear driver window panel. Once again I had to call Caravana and send them photos and then take it to a body shop for the estimate, which was approved, then drop off my vehicle and have it fixed. Lastly, there is a terribly annoying squeaking sound coming out of the driver side dash when the 4Runner is moving. Not bad enough that it can be heard over the radio but nonetheless to my trained ear it is there. I have so far taken it to two separate in-network mechanics under the warranty and neither has been able to pinpoint what is causing the issue. So I will have to continue to have it looked at, or just live with it. To Caravana's credit they have been so far very willing to take care of these issues and it hasn't cost me anything out of pocket, other than my time. I've had the vehicle for just over three weeks now and i've spent a lot of my free time scheduling appointments to get these issues taken care of. I would say that this experience buying from Caravana could have been amazing but it has been sullied with these issues. More
Won't Go Anywhere Else This is my second purchase with Carvana. Two thumbs up! I won't go anywhere else to buy a car! Thank you for making it so easy! This is my second purchase with Carvana. Two thumbs up! I won't go anywhere else to buy a car! Thank you for making it so easy! More
The new way to purchase a vehicle. Everything was wonderful. Best part didn't have to spend 3 hours at a dealership. Will never go anywhere else to purchase a vehicle. Customer servi Everything was wonderful. Best part didn't have to spend 3 hours at a dealership. Will never go anywhere else to purchase a vehicle. Customer service was outstanding. More
Great customer service, convenience and price were the catch alls that got me to follow thru with purchasing my vehicle with Carvana. This is definitely the new and easy way to buy a vehicle. I highly rec catch alls that got me to follow thru with purchasing my vehicle with Carvana. This is definitely the new and easy way to buy a vehicle. I highly recommend going with Carvana. More
Our car died two Sundays ago, we went on Carvana's website the following Tuesday, were quickly approved for credit, found a SUV we liked, set up delivery, and received our new Nissan Rouge the foll website the following Tuesday, were quickly approved for credit, found a SUV we liked, set up delivery, and received our new Nissan Rouge the following Monday. The Carvana webaite was very convenient and user friendly, and their people were delightful to work with. An excellent experience. More
Great local driver, beware buying online We needed a new vehicle after my wife's car was hit from behind and totaled. We found several options on Carvana's website available for delivery, an We needed a new vehicle after my wife's car was hit from behind and totaled. We found several options on Carvana's website available for delivery, and compared among them before choosing. The car was delivered on time and the driver was exceptionally helpful and prepared. The vehicle condition was good, except for some scratches/scuffs/etchingon the hood and front bumper. The images did not accurately convey the level of damage. The driver took additional pictures and notes, no questions asked, and Carvana is paying for a body shop to make repairs. I would have preferred to have higher quality and more images of the damage, but I am pleased that Carvana is taking care of it. More
It's always difficult trying something new Buying a car online ludicrous. After doing a lot of web research on Carvana that's what we did. What a great experience. Forget about the brick and m Buying a car online ludicrous. After doing a lot of web research on Carvana that's what we did. What a great experience. Forget about the brick and mortar car dealerships; this is the way to go. No pressure, No games, No back and forth into the sales manager's office by a salesman, No haggling over trade values and NO endless hours waiting for the F & I Manager to complete contracts and then delivery of your car. Carvana was seamless and transparent. Don't worry, they are for real. Go ahead use your mouse and click your way to a new, better way, to buy an automobile. I will be a repeat customer! More