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Carvana
Tempe, AZ
10,162 Reviews
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10,162 Reviews of Carvana
November 07, 2019
I really enjoyed working with Carvana. The guy who contacted me (Ian) was extremely Professional and polite. The price was more than reasonable and the process was short and painless. I would recommen contacted me (Ian) was extremely Professional and polite. The price was more than reasonable and the process was short and painless. I would recommend this company to my closest friends. More
by Happycustomer
Employees Worked With
Ian
November 07, 2019
DELAYED 3 TIMES SO FAR Don't be in a hurry to get your vehicle and don't take their word for when it will be delivered! It's now over a week from when it was supposed to arr Don't be in a hurry to get your vehicle and don't take their word for when it will be delivered! It's now over a week from when it was supposed to arrive and it is still not here. Keep getting calls with excuses. Everyone I speak with says there is nothing they can do for me even though its their fault I am without transportation and my job is in jeopardy. POOR PLANNING AND BAD EXECUTION. More
by sd123
Employees Worked With
jonathan and trina
November 07, 2019
My wife and I recently sold our car to Carvana and are so happy we did. After being contacted by many people trying to scam us, it was refreshing to speak with someone on the phone to walk us through the pr happy we did. After being contacted by many people trying to scam us, it was refreshing to speak with someone on the phone to walk us through the process. The pick up was easy and professional. I definitely recommend Carvana to anyone trying to sell their car. More
by Cjmuse113@gmail.com
Employees Worked With
Ian
November 07, 2019
Awesome way to sell a car hassle free. I had my car Awesome way to sell a car hassle free. I had my car listed on many sites for a month and Andrew from carvana called and made me a deal close to my Awesome way to sell a car hassle free. I had my car listed on many sites for a month and Andrew from carvana called and made me a deal close to my asking price! More
by Sbarnhart
Employees Worked With
Andrew, nicky
November 06, 2019
What a horrid customer experience. I read all the negative reviews on Carvana, but thought I would be fine given all the great reviews on Carvana’s website. I should have known better. I’m not going negative reviews on Carvana, but thought I would be fine given all the great reviews on Carvana’s website. I should have known better. I’m not going to drone on and on, but basically, here’s what happened: 1. Ordered 2013 Porsche Boxster online via their website. Easy breezy! Got approved for financing through capital one auto 2. Set up a delivery date and got excited! 3. At the time of delivery, I get a call from the delivery guy saying he couldn’t figure out how to get gas into the car so he can deliver it to me 4. Carvana took the Porsche to a local car shop here in Atlanta. The car shop couldn’t figure out what was wrong with it and said there wasn’t anything wrong with it. I had to make the phone calls to carvana for status updates 5. 3 days later, no updates from carvana, still don’t have the car I ordered, no clue what’s going on. Was told by one of their customer service managers that they would personally see to it that I was “taken care of”. Never heard back from anyone. 6. Bought a nicer Porsche Boxster from a local Atlanta Porsche dealership today at a lower price, with a two year Porsche certified unlimited mile bumper to bumper warranty, that’s in better shape with more options 7. Took 1 hour to get in and out with my new Porsche using the dealer. 8. Carvana SUCKS. I’ll never give them another chance to earn my business. STAY AWAY! More
by Zach F
Employees Worked With
Sara, Charles, others
November 06, 2019
After a month of shopping and numerous phone calls where they changed their terms and hard pull my credit. I find myself back at square one. I would avoid this online buying service at all cost. Save time they changed their terms and hard pull my credit. I find myself back at square one. I would avoid this online buying service at all cost. Save time? I worked on this so long that I should be on their payroll. Seriously, if they GIVE you a car, drop the keys, s l o w l y turn around and RUN for your local dealership!!! More
by DEATHPROOFDUCK
Employees Worked With
Dewey, Cheatum and Howe.
November 06, 2019
My experience with carvana was incredible. They contacted me via text, confirmed the make, model and options on my truck, and made me a very fair offer. After uploading a few documents, they confirmed the d me via text, confirmed the make, model and options on my truck, and made me a very fair offer. After uploading a few documents, they confirmed the deal and arranged pick up just a couple of days later. Truly it was the easiest experience I've ever had selling a vehicle, thank you Carvana! More
by Ken
Employees Worked With
Ian and Will
November 04, 2019
I wasn’t sure what to expect when I got a call from Kenny from Carvana. Just got back from trying to sell my truck ( 2015 tundra) to the dealer I had bought it from . I felt I was being hustled and told them from Carvana. Just got back from trying to sell my truck ( 2015 tundra) to the dealer I had bought it from . I felt I was being hustled and told them I had to think about it . That ‘s when Kenny called me off my Craigslist add and offered me more than the Toyota dealer. Kenny was extremely nice and I felt comfortable dealing with him. He walked us through the process with knowledge and patience. I have already told 2 of my friend to try Carvana. More
by DLN
Employees Worked With
Kenny
November 04, 2019
Cooper was very helpful gave me good price for my car and explain everything step by step hassle free experience Would recommend to friends who want to sell car Price was better then car max explain everything step by step hassle free experience Would recommend to friends who want to sell car Price was better then car max More
by Anton
Employees Worked With
Cooper
