Carvana

Kenny from Carvana is the man! Carvana is hands down best Car company I’ve ever worked with. Gave me an amazing offer, scheduled an appointment for the next day!, and it was done in Carvana is hands down best Car company I’ve ever worked with. Gave me an amazing offer, scheduled an appointment for the next day!, and it was done in minutes! Kenny the Carvana rep was amazing and helpful! He made sure I got top dollar for my car I was selling to Carvana, ensuring trim and details were accurate ensuring me top dollar! Highly recommend, if you’re lucky You’ll end up with Kenny and it’ll be that much more easier. More

Outstanding customer service for a first time buyer!! I just wanted to leave this review here for Ethan Peden. I’m a first time car buyer and I’ve been looking for a car since I was 16 years old and I’m 2 I just wanted to leave this review here for Ethan Peden. I’m a first time car buyer and I’ve been looking for a car since I was 16 years old and I’m 21 now. I’ve been through the whole dealership spiel so many times and never felt comfortable enough to sign for a car. I spoke with Ethan on the phone for about 30 minutes and in that time he made me feel like Carvana was the right, safe decision for me. Ethan was beyond personable and easy to talk to. He made it seem like we were friends having a casual conversation about cars and truly listened to what I was looking for based off a few cars I had saved. He talked about Carvana in a way that someone would recommend a great service, not pushing a purchase I wasn’t ready for. Ethan asked me many questions about the cars i was interested in and was very knowledgeable about everything. We need more people like him helping with customer service! After our conversation I asked if I could speak with a manager just to gush about our conversation. I spoke with Brian and he thanked me for taking the time to share my great experience. I had saw other reviews regarding the excellent customer service but experiencing it myself is a whole other thing in itself. Keep up the excellent work!! More

First time buyer, great process I've bought a dozen cars in the last 10 years, so I'm no stranger to the process. This was my first time using Carvana. I was very surprised at how I've bought a dozen cars in the last 10 years, so I'm no stranger to the process. This was my first time using Carvana. I was very surprised at how easy it was. The only drawback was I lost out on the 1st car I wanted because it went quick and I was new to the process. Now that I know how it works, I really like it and will consider buying from them again. More

Great Service, Sale, and Shipping This review is coming a year later but we still can’t stop speaking positive remarks about our experience. The entire process was smooth from search This review is coming a year later but we still can’t stop speaking positive remarks about our experience. The entire process was smooth from search start to delivery and beyond. God blessed us to be able to purchase an awesome car for our 17 year old. The car was perfect and the imperfections noted on the website were so small, I would have never found them. Oh yeah, the price of the car and financing was way better than any dealership in the St. Louis area!!!! There was only one Key fob (noted on the website), but we needed another due to the Mykey function. Caravan set us up so we could go to any of the manufactures dealerships to get an additional key fob created at no cost to us. The final bonus was we never had to deal with the crazy day of going to the DMV. Everything was done and plates arrived in the mail. There’s so much more, but this provides the overall picture. Just amazing!!!!! More

Great experience I was doubtful and fully expected a low ball offer but was made a reasonable offer. Whole process was super easy and all of my questions were fully a I was doubtful and fully expected a low ball offer but was made a reasonable offer. Whole process was super easy and all of my questions were fully answered. More

It was a very well organized experience I was Leary about doing this at first until (Alison rose) reached out to me and was the MOST pleasant , friendly and reassuring person I’ve ever met o I was Leary about doing this at first until (Alison rose) reached out to me and was the MOST pleasant , friendly and reassuring person I’ve ever met or dealt with in my life. She took charge to assure me everything would be smooth throughout the whole transaction and it surely was. Had it not been for Alison’s wonderful customer service towards me I may have passed on this so kudos to Alison and hope she is recognized for this. Thank you Carvana and will most defiantly use you again. Tom Canfield More

Made selling my car so simple We bought our low miles 3 year old car off the lease instead of giving back the miles we had paid for. Listed it on the usual internet places, and ver We bought our low miles 3 year old car off the lease instead of giving back the miles we had paid for. Listed it on the usual internet places, and very early on got a text from Jan at Carvana. She had a few questions, offered a fair price, and the deal was done all by text and email in a few days. She stayed in touch and always answered my questions. No hassles with broken appointments from strangers via text or email, time wasted on indecisive people-none of that.. Carvana was so refreshingly different! Everyone selling a nice used car should check this company out-probably if you are buying as well. Its so honest, professional, and simple. More

Great Experience Quote process was simple and easy. Heaven forbid you have to call Carvana for anything though. Be prepared for a 2 hour wait time. Past that everythin Quote process was simple and easy. Heaven forbid you have to call Carvana for anything though. Be prepared for a 2 hour wait time. Past that everything was simple and easy! More