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Carvana
Tempe, AZ
10,160 Reviews
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10,160 Reviews of Carvana
July 22, 2019
They got me so be very careful Being old and getting dumber, they sold me a bad car. They gave it a top rating of 94 but the A/C was out, timing gears needed replacement and the fr Being old and getting dumber, they sold me a bad car. They gave it a top rating of 94 but the A/C was out, timing gears needed replacement and the front tires required replacement bc they were all chewed up. All this at a bit over 20K miles. Also it appears the car was in a fender bender that was repaired but did not show up on the CARFAX report. In this case they acted like a typical lowbrow used car dealership. I rarely buy cars so feel I was taken advantage of. Please be very careful if you buy a vehicle from them. More
by Poker Nut
Employees Worked With
Unknown
July 22, 2019
Carvana was terrific! After my original phone call and offer from Carvana, which I declined, they followed up a few weeks later with another call and another offer. Jan, Th After my original phone call and offer from Carvana, which I declined, they followed up a few weeks later with another call and another offer. Jan, The agent I worked with, really made an effort on my behalf to get me the best deal possible. The pick up process with Alyssa was even easier than I had imagined. Great going all around! More
by IndianSky
Employees Worked With
Jan
July 22, 2019
Vehicle never arrived I had a cashier's check in hand. Delivery was supposed to happen at a specific time & date. No one showed up or called. Worst car buying experience ev I had a cashier's check in hand. Delivery was supposed to happen at a specific time & date. No one showed up or called. Worst car buying experience ever! I invested so much time. After each step, I was asked to do more & more. And all of the cars are prior rental cars. Waste of time & credit pull. More
by Plopez
Employees Worked With
Multiple. Never the same person twice.
July 20, 2019
Couldn't even start the process I found a car I wanted, but couldn't start the buying process, because all the buttons to start the process were greyed out. I could find no explanati I found a car I wanted, but couldn't start the buying process, because all the buttons to start the process were greyed out. I could find no explanation for this anywhere on this site. I tried several fixes, none of which worked. Then I tried to contact customer service (hahahahahaha) and spent more than 30 mintues waiting for BOTH phone and chat support, and finally gave up. I think I dodged a bullet. More
by toddallenmorgan
Employees Worked With
Hahahahahahahaha
July 19, 2019
The selling experance. Rose and all the rest made it so easy. I never had a smooth experance like I did with Carvana. Ever one was so helpful and help me through the steps. Rose and all the rest made it so easy. I never had a smooth experance like I did with Carvana. Ever one was so helpful and help me through the steps. More
by ronbokato
Employees Worked With
Rose
July 19, 2019
So easy! Allison did a great job helping me sell my 2017 Ford Mustang ecoboost. Gave a great offer and answered all my questions. Pickup through Carvana was ea Allison did a great job helping me sell my 2017 Ford Mustang ecoboost. Gave a great offer and answered all my questions. Pickup through Carvana was easy as well. Would recommend. More
by Shhs
Employees Worked With
Alison Rose
July 19, 2019
Better Than Expected I was very hesitant when first contacted by Carvana. However, the process was very simple and easy instructions to follow. The agents made the process I was very hesitant when first contacted by Carvana. However, the process was very simple and easy instructions to follow. The agents made the process smooth and answered any questions I had. setting up the appointment was easy and there was no negotiating or haggling. I believe the final sale price was a fair market value. I was very pleased with the entire process. More
by Dirty10
Employees Worked With
Kenny
July 17, 2019
Easy process and fair price Very satisfied and happy with ease of process and friendlyness of everyone involved. Had to reschule and no problem doing so. Pickup was easiest proce Very satisfied and happy with ease of process and friendlyness of everyone involved. Had to reschule and no problem doing so. Pickup was easiest process ever. More
by Gerryu812
Employees Worked With
Alison Rose
July 16, 2019
made car buying easy on June the 5th they deliver my Suv to my front door and kim was a pleasure to deal with she made it so easy on June the 5th they deliver my Suv to my front door and kim was a pleasure to deal with she made it so easy More
by Sorento 2016
Employees Worked With
delivery driver name Kim
July 14, 2019
DELAYED DELIVERY After reading multiple reviews, I figured I'd take a chance and purchase a car through Caravan, especially because I found a car I really liked. Howev After reading multiple reviews, I figured I'd take a chance and purchase a car through Caravan, especially because I found a car I really liked. However, the day before my scheduled delivery and only an hour or so after receiving an email reminder about my delivery - I was notified that my car would be delayed a week. Seeing as how I am currently carless, took a day off to take care of the delivery and scheduled a appointment with Honda another day, requested a half day for that as well - this is a huge disappointment and inconvenience. I don't think I'll do this again. More
by aw
Employees Worked With
website, joshua, jeff, idk the girl's name
