Carver Toyota of Columbus

Special thanks to Nick for going above and beyond. He answered all my questions with patience, provided honest insights, and made sure I felt confident every step of the way. I appreciated the no-pres He answered all my questions with patience, provided honest insights, and made sure I felt confident every step of the way. I appreciated the no-pressure environment and the professionalism throughout. More

Super kind and not pushy . Dealership was super clean as well. Made us feel right at home! Dealership was super clean as well. Made us feel right at home! More

The Carver service department and the technician, Evan Smith, we're very helpful and effective in resolving the smart key ECU issue with my new 2025 Toyota Camry. It works great now! Smith, we're very helpful and effective in resolving the smart key ECU issue with my new 2025 Toyota Camry. It works great now! More

Easy. Setting the appointment was easy. They promised a time and stuck to it. Kept me informed throughout the appointment. Setting the appointment was easy. They promised a time and stuck to it. Kept me informed throughout the appointment. More

The dealership was friendly and courteous throughout the entire experience. Met with respect and kindness during my purchase. entire experience. Met with respect and kindness during my purchase. More

My next car purchase will be giving Shea the opportunity to provide his kind and extensive real customer service He even gave me a ride home as my car was in a service problem that was not Carvers fault the to provide his kind and extensive real customer service He even gave me a ride home as my car was in a service problem that was not Carvers fault the key they made did not work it was a blank problem. A fine young Family man who cares about his clients !!!! More

Not very polite. Definitely not a customer first experience. The service advisor definitely needs some training in customer service. Rather than arguing with a custom Definitely not a customer first experience. The service advisor definitely needs some training in customer service. Rather than arguing with a customer about things the response and the actions should’ve been. Let’s go find out what we can do to see where we have this misunderstanding. She argued with me about having an extended warranty that I had paid $3200 for telling me that I didn’t have one. And then saying well you need to go upfront and find out why it’s not here. Would someone spend $45,000 at your dealership they should definitely be treated with a little more respect. I was not being rude with her, but definitely questioning the charges of the bill. Given the fact also that I had a platinum extended warranty. I think there needs to be better coordination Between the finance people, the sales people, and the people in service. More

Shea is a great no pressure salesman. He and his team stayed late on a Saturday. not even knowing if he would make a sale or not. We thought the dealership was open till 8 they closed at He and his team stayed late on a Saturday. not even knowing if he would make a sale or not. We thought the dealership was open till 8 they closed at 5 we had a 4 1/2 hour drive. With no pressure took it for a test drive we signed came back on a Tuesday and paid for the vehicle and took it home. One of the easiest purchases in most pleasant buying experiences at any dealership hands down More

A wonderful kind hearted person, everything was so amazing because if him. Thank you so much amazing because if him. Thank you so much More

Shea was knowledgeable and helpful with regard to the vehicle I purchased. He also took time to go through all the options. vehicle I purchased. He also took time to go through all the options. More