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Carver Toyota of Columbus
Taylorsville, IN
2,455 Reviews
Carver Toyota of Columbus has founded its reputation on customer trust and satisfaction. We know that trust isn't simply given, so we have dedicated ourselves to earn yours. Carver Toyota of Columbus is committed to superior service in all departments, from sales to finance to service. We carry an extensive selection of new and used vehicles for you to choose from. We know that you want choice, and we provide it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,455 reviews
March 24, 2023
Shea Fox was an excellent salesman. The Purchasing process.was one of the best I’ve ever had. Calling your facility you can always get a receptionist, however, that’s where ends, you The Purchasing process.was one of the best I’ve ever had. Calling your facility you can always get a receptionist, however, that’s where ends, you need to improve in the area of responsiveness More
by jw1504
Verified CustomerEmployees Worked With
March 23, 2023
Easy and honest people! Good experience Josh the sale professional had good product knowledge! Done Good experience Josh the sale professional had good product knowledge! Done More
by josephclarke53
March 22, 2023
Have had 2 issues with our vehicle and neither issue resolved.. 1st issue service could not find any problems after 3 hours, after being told exactly what the issue was. Problem was found in 10 min at resolved.. 1st issue service could not find any problems after 3 hours, after being told exactly what the issue was. Problem was found in 10 min at a small town mom and pop shop and fixed at no charge, due to being an easy fix. Called service manager to complain about experience, leaving several messages and being told he would call back.. never happened. 2nd issue, i have actual video of 3 issues with ABS. vehicle was looked at during oil change and was told they cant recreate the issue, which I showed them the video with sound you can clearly tell is not right. They spent 3 hrs the 1st time looking for an issue with a front wheel tire and never found... 2nd time they did and oid change, tire rotation and air filter and SUPPOSEDLY look at the ABS in less than 1hr. But regardless, still never found an issue (if they even looked) when I was showing them proof of the occurrence. By the way, there is a new service manager now and was told I would hear back immediately on my SAFETY issue (same day at 10am) more than 36 hrs later and no call back. Great cars, horrible service department/customer service!!!!! More
by cehunte1
March 21, 2023
Josh was an excellent salesperson. The previous time I was there I had a new sales person who gave me the wrong information on the phone. The previous time I was there I had a new sales person who gave me the wrong information on the phone. More
by carppro
Employees Worked With
March 20, 2023
The job got done well for both my vehicles, while not taking forever. I don’t trust those 5-minute oil change places. Plus Vanessa and the tall guy service rep with the man-bun are cool people. taking forever. I don’t trust those 5-minute oil change places. Plus Vanessa and the tall guy service rep with the man-bun are cool people. More
by AlexAnc.
Employees Worked With
March 19, 2023
Seth was good to work with. The car I was interested in still needed some final detailing. I was willing to come back but felt very pressured to buy today even after offering The car I was interested in still needed some final detailing. I was willing to come back but felt very pressured to buy today even after offering to make a deposit to hold the used car. I ended up signing paperwork to purchase the car and pick up later in the week. Hopefully this wasn't a mistake on my part. More
by samnobinus
Employees Worked With
SETH ELIFRITZ
March 19, 2023
Carver had the best deal of all trucks I found online. We stopped in on a Saturday afternoon and took a test drive. Seth was very courteous with no sales talk but easily answered all our questions. Nice s We stopped in on a Saturday afternoon and took a test drive. Seth was very courteous with no sales talk but easily answered all our questions. Nice sales showroom and facilities. Richard explained all the paperwork and got us a loan. I definitely recommend these guys. More
by ALFREDLK
Employees Worked With
Richard wright, SETH ELIFRITZ
March 19, 2023
Ethan was friendly, welcoming and pleasant; however, it seemed or felt like he was unsure about many issues as we worked through the details of the sale. Very nice guy…I’m guessing he may be new. Altho seemed or felt like he was unsure about many issues as we worked through the details of the sale. Very nice guy…I’m guessing he may be new. Although I feel like I got a decent deal, not necessarily a great deal, I was disappointed that I had to detail the truck when I got home. I spent about two hours thoroughly cleaning the vehicle. It is also disappointing when one spends $45,445 on a truck and another $2,995 on warranty and with taxes more than $52,000 in total and there wasn’t enough fuel in the vehicle to even drive it home. In fact, I was thankful that there is a gas station right next door. I needed it. $48,000 spent at the dealership and did the financing there as well and not even a tank of fuel. So my experience was really just so, so and that genuinely reflects how I feel about the dealership. Not sure I would recommend and not sure I wouldn’t. Overall…not impressed. More
by TERRYRCOLEMAN
Employees Worked With
ETHAN HOLBROOK
March 18, 2023
Everything went great! Customer service was outstanding! I highly recommend Carver Toyota of Columbus, Indiana! Customer service was outstanding! I highly recommend Carver Toyota of Columbus, Indiana! More
by Ltaylor
Employees Worked With
