Carver Toyota of Columbus

On September 20th, I went with my girlfriend to checkout a car that we had found on cars.com after contacting the online saleswoman Amy. On September 23rd, despite their unwillingness to move on the outrage a car that we had found on cars.com after contacting the online saleswoman Amy. On September 23rd, despite their unwillingness to move on the outrageously high price, we spoke with a somewhat decent man by the name of Brian, our salesman. He spoke with us for a couple hours allowing us to test drive a couple of Nissan Rogues to get an idea of what sounded wrong with the first one. During the conversation, we had mentioned that the saleswoman Amy mentioned the tires as being fairly new (false advertisement on her part); because Brian corrected her assumption and add in his own of about a years worth of tread or 50% tread life. This we had also discovered was incorrect a day after we had bought it; we took it to a service shop and they had told us that the tires looked as if they had maybe 2,000 miles left on them and were unsafe to be driving on, which means Carver Toyota sold us an unfit vehicle for the road. Their inspection is supposedly a 121 point inspection as declared by Brian but the night it was bought; we discovered that there was an issue with the brake lights not working and at the same auto service place they told us there was another expensive fix (a belt that would cost over $100). Least of all; most reputable dealers with "integrity", will fill up the gas tank with half a tank for used vehicles and a full tank for new vehicles. They left us with less than a quarter tank of gas. We have spoke with them multiple times but to no avail. They have been very unresponsive and completely uncooperative. This is by far the worst dealership I have ever been to and with the least amount of "integrity" they claim to have!!!!!! I would not recommend it to even the person I hate the most. Emily and Brandon. 2009 (White) Nissan Rogue on September 23rd. More

In purchasing my 2013 Avalon Limited I called dealerships within 100 miles of Cincinnati. (I am in Northern Kentucky.) Of all the dealership I dealt with, Carver was the most responsive and aggressive in pur within 100 miles of Cincinnati. (I am in Northern Kentucky.) Of all the dealership I dealt with, Carver was the most responsive and aggressive in pursuing my business. You matched and beat all deals. Only the Frankfort, Ky dealership came close, and they were too little too late (I had sent in my deposit before they even responded to my inquiry). Specifically, I had excellent experiences in dealing with two of your people, Kaylan Fields and Brian Wedan. Kaylan dogged my business with unrelenting persistence and worked to get me the best price, and Brian closed the deal and made the actual purchase effortless and answered tech questions and set up my Entune account. And when my car came in earlier that expected, Brian took the trouble to call me about a $500 rebate from Toyota that was about to expire. What a nice surprise, and thanks Brian! The only mis-step came when a $460 "GAP" charge appeared on the first Buyer's Order that came from Josh Robinson, Kaylan's boss. When I pointed it out, Kaylan got it fixed immediately and Josh apologized for the error. Thank you all for the care and attention to detail you provided as well as for working with me to achieve an excellent price. I will certainly recommend Carver Toyota to my friends. Gary Johnston Edgewood, Ky More

We were comparison shopping/pricing and Carver (Brian Wedan and JB Strahley) made us a great deal on our trade in and found us the car we wanted at a great price. The car came from another dealership bu Wedan and JB Strahley) made us a great deal on our trade in and found us the car we wanted at a great price. The car came from another dealership but they had it delivered and ready to go within 2 days. Very easy purchase and we love the vehicle (FJ Cruiser). More

The folks here are just a pleasure to work with, not overbearing at all and make you feel like you have known them for quite sometime. Treat you like family, and just have a great disposition when you g overbearing at all and make you feel like you have known them for quite sometime. Treat you like family, and just have a great disposition when you greet them. From the email contacts I made with Amy, which actually sold me on coming "into" the dealership, to Nick's handling of my wants and needs professionally, follow up from the GM and super treatment and discussion with Tyler in the finance dept. This place is a true "community" dealership - and want your business, will keep your business, and finish second to none!! Terrific experience. You have to head over to Carver.. More

The whole process was very smooth process, from telephone call from Amy with internet sales, to the actual sale with Nick. I would recommend buying another car from Carver Toyota. call from Amy with internet sales, to the actual sale with Nick. I would recommend buying another car from Carver Toyota. More

I needed a new truck, so I went through a website to "build" my dream truck. Not 15 minutes after building my truck I received a phone call from Amy at Carver Toyota though it was after hours. She talke "build" my dream truck. Not 15 minutes after building my truck I received a phone call from Amy at Carver Toyota though it was after hours. She talked me through everything verified what I was looking for and then told me she would find it. The next day I had two options to choose from. I came in a week later signed the papers and picked up my truck. They were not what you think of when you think "car salesman". The customer service was over the top wonderful. I live in Louisville and when I need a new Toyota this is the only dealership I will consider. I strongly advise anyone in need to reach out and talk with Carver Toyota. More

Tim was more than a salsman to me. He lead me through the whole process with care and friendyness. He made me to feel like if I needed help with anything, I could feel free to call him. tim is very fri the whole process with care and friendyness. He made me to feel like if I needed help with anything, I could feel free to call him. tim is very friendly and neat. Would buy from him again. More

Was promised things would be fixed with the automobile and was lied to ! Bought 4 cars through weise 1 through Carver and never again will I be back ! It's been a nightmare .. and was lied to ! Bought 4 cars through weise 1 through Carver and never again will I be back ! It's been a nightmare .. More

Mr Crane was great.....excellent customer service and very friendly. Knows the Toyota Tacoma product very well. Was very please with my purchase of a new Tacoma from Mr Crane. very friendly. Knows the Toyota Tacoma product very well. Was very please with my purchase of a new Tacoma from Mr Crane. More

I have been shopping for vehicle for many months. I admit I am very picky about the car I was going to be driving. I went to the 4 local dealers in the Louisville, Indianapolis area. When I came to an admit I am very picky about the car I was going to be driving. I went to the 4 local dealers in the Louisville, Indianapolis area. When I came to an agreement on price at a KIA dealer in Louisville, they hit me with all these hidden fees I didnt even know existed. Naturally, I walked out. I went into the last dealership with a lot of insecurity and had very low expectations because I was expecting to be treated like the other dealers in the area treated me. To my surprise, they were fantastic! The salesman was extremely knowledgeable and wasn't pushy at all. He gave me time to think about it and understood my situation and wanted to work with me. They introduced me to their dealership by showing me around their service department introducing me to the service manager. I was very impressed and walked out of there feeling confident about my purchase. If anyone is looking for a vehicle in central Indiana area Carver Toyota is the place you want to go! Nick thanks again for making this a painless purchase. I will recommend to everyone how you and your team made every effort to make this a pleasant experience for me. I look forward to many years ahead doing business with you. More