Carver Toyota of Columbus

Thank you to the team at Carver Toyota for years of great customer service dealing with both their sales team and service department. Great communication from them when dealing with issues even outside of th customer service dealing with both their sales team and service department. Great communication from them when dealing with issues even outside of their control. I recommend them to anyone looking to buy a new or used vehicle, or if you want to keep your current vehicle maintained to last as long as possible- this is a great place to stop in at. Special thank you to Shawn Rasmussen, Jason Teague and Ashley Jannie for their thorough assistance. More

Work was done immediately and in a timely fashion. The attendant was very helpful. This was probably my best experience since I bought my car. The attendant was very helpful. This was probably my best experience since I bought my car. More

I had my vehicle serviced 7/3. Since then, I have received one phone call, one text, and one e-mail. You guys are great, but this is ridiculous. And since you have my husband's c Since then, I have received one phone call, one text, and one e-mail. You guys are great, but this is ridiculous. And since you have my husband's contact information also, I have no doubt he also received all three. At least wait to see if someone will answer before you send another message. No issues with service, tho, always happy with the job you do, and how quickly we can get an appointment. More

An excellent experience! Got through the buying process quickly and with great attention to detail. Very friendly staff and very customer service oriented. Got through the buying process quickly and with great attention to detail. Very friendly staff and very customer service oriented. More

We like going to Carver Toyota fir services and purchases because we are treated very well, like family. because we are treated very well, like family. More

Having an appointment time scheduled, an oil change should not take and hour and 45 minutes should not take and hour and 45 minutes More

Work at carver was excellent however their people that drive your vehicle from shop and etc need to learn how to turn off a hybrid car. Left my van running for over 2 hours before I returned home to find drive your vehicle from shop and etc need to learn how to turn off a hybrid car. Left my van running for over 2 hours before I returned home to find it running More

We were told we needed all new tire sensor’s because they tested bad paid the $500 charge for them picked up my truck and light was still on, took it back and was then told oh your spare tire was low we aire tested bad paid the $500 charge for them picked up my truck and light was still on, took it back and was then told oh your spare tire was low we aired it up and light is off. Seriously how did all the sensors test bad and replacing them didn’t fix the issue. Plus we were told we have to replace them all or the system won’t work - well only the tires on the ground were replaced. I was told a manager would call due to us feeling like we were taken advantage of. It’s been a week and still no call from a manager. So we paid $500 for sensors that wasn’t need. Very frustrating! More

Staff was organized and helpful with my car trade in and purchase. Very happy with the service. purchase. Very happy with the service. More

Shortest time that I have ever been in for an oil change and tire rotation.....30 minutes! I was very happy and impressed! Hopefully times will stay good in the future and tire rotation.....30 minutes! I was very happy and impressed! Hopefully times will stay good in the future More