Carver Toyota of Columbus

Work at carver was excellent however their people that drive your vehicle from shop and etc need to learn how to turn off a hybrid car. Left my van running for over 2 hours before I returned home to find drive your vehicle from shop and etc need to learn how to turn off a hybrid car. Left my van running for over 2 hours before I returned home to find it running More

We were told we needed all new tire sensor’s because they tested bad paid the $500 charge for them picked up my truck and light was still on, took it back and was then told oh your spare tire was low we aire tested bad paid the $500 charge for them picked up my truck and light was still on, took it back and was then told oh your spare tire was low we aired it up and light is off. Seriously how did all the sensors test bad and replacing them didn’t fix the issue. Plus we were told we have to replace them all or the system won’t work - well only the tires on the ground were replaced. I was told a manager would call due to us feeling like we were taken advantage of. It’s been a week and still no call from a manager. So we paid $500 for sensors that wasn’t need. Very frustrating! More

Staff was organized and helpful with my car trade in and purchase. Very happy with the service. purchase. Very happy with the service. More

Shortest time that I have ever been in for an oil change and tire rotation.....30 minutes! I was very happy and impressed! Hopefully times will stay good in the future and tire rotation.....30 minutes! I was very happy and impressed! Hopefully times will stay good in the future More

Bought and used car and found that all four tires were low as the tire pressure warning light came on within a half hour of leaving the dealership. Our salesman was very nice and knowledgeable but it took low as the tire pressure warning light came on within a half hour of leaving the dealership. Our salesman was very nice and knowledgeable but it took us five hours to go through the process of purchasing two vehicles. More

Shea Fox was excellent! ! We were traveling 250+ miles to buy our car and he made sure everything was lined up in advance. No surprises, very pleasant experience, and he ev ! We were traveling 250+ miles to buy our car and he made sure everything was lined up in advance. No surprises, very pleasant experience, and he even made breakfast casseroles for us!! More

So happy with the car I got! I went in with a mindset to a different car and I left with such a better car & deal, Payton was great, I came in closer to closing and she still too I went in with a mindset to a different car and I left with such a better car & deal, Payton was great, I came in closer to closing and she still took great care of me and definitely went the extra mile to help me. More

I go here to have my maintenance done, and I haven’t ever really had issues with them and they normally get me in and out pretty quickly. Only problem I have come across is every time I call about my car the really had issues with them and they normally get me in and out pretty quickly. Only problem I have come across is every time I call about my car they can’t ever seem to find it, and try asking me about other vehicles I don’t even own and it makes it difficult to make appointments sometimes. There was also a time I went in and had a nail in my tire, and I have a warranty for that. They tried telling me I didn’t have one, and it took them forever to find the information on it, so I ended up being there for over 2 hours before they replaced my tire so I wasn’t too happy about that. Otherwise, a great dealership! My favorite worker is ilana fischer. She is awesome!!!!! More

They do a good job but it seems like the wait time is long to complete the service long to complete the service More

Friendly. Extremely friendly and helpful! Larry had me from the start with his customer oriented service. I knew right away that I was going to buy my vehicle Extremely friendly and helpful! Larry had me from the start with his customer oriented service. I knew right away that I was going to buy my vehicle from him. When I gave my local dealership where I have been for 21 years an opportunity to help, they were not helpful at all. So I looked elsewhere. And working with Rich in financing was simply amusing. More