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Carville's Auto Mart

Grand Junction, CO

4.3
371 Reviews
Carville's Auto mart sets the standard for providing quality, affordable pre-owned automobiles as well as giving back to the community that supports its business. This teamed with quality service provides the customer with a very positive and memorable purchasing experience. Customer Satisfaction is the number one goal. Their commitment to the customer prevails before, during and after the sale. The distinction of a "Dealership with a Difference" will be earned with each and every customer. Come experience why over 40,000 people drive a car from Carvilles Auto Mart. Carville's Auto Mart "A Dealership With A Difference"
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2507 Highway 6 and 50

Grand Junction, CO

81505

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Showing 371 reviews

July 28, 2018

Best experience for car buying Steve was knowledgeable and took his time. I've never dealt with a salesman who was so caring. From now on Steve is our guy. More

by MichaelG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2018

Above and beyond So I have to start by saying I was going to buy a van from them but something with the van didn't feel right. I talk to steve and the manger and let t More

by Love0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2018

Jerry was so helpful Jerry was so helpful finding the truck that I could not live without I would recommend rules to all my friends I have bought two trucks there and wil More

by Billy wda450f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Carville, Jerry Young
July 25, 2018

Awesome!! Relaxed atmosphere, neat and clean staff, building, and lot. There is absolutely no pressure at anytime. I tell anyone that needs another car or tru More

by Oicu812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Carville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin Carville, Jerry Young
July 25, 2018

Great car buying experience Very helpful, knowledgeable staff. I wasn’t sure exactly what I was looking for but after test driving a few models and talking with the associate I t More

by JKUfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Young
July 25, 2018

Yeasssssss! Thanks for my dream car. ???????? Phill was our guy and he was great. But don’t let the service guys cut corners. Busted on trying to skimp out on fix More

by 11111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phill !
July 23, 2018

My experience Both guys that helped us Steve and Luke were very kind. They made me and my husband feel comfortable because buying a new car is always scary! They di More

by Flabia92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Hotz
July 19, 2018

Good car dealer is hard to find ! They gave me very fair trade in value on my car and took care of something that was important to me on the vehicle that I bought. Salesman/women was v More

by Patriot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Walton
July 15, 2018

Amazing,I will never go anywhere else to buy a car. This was my husband and i's first car that we bought. We were both scared and worried we wouldn't qualify. Steve was the made the whole expirience eas More

by Mcclanahan17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2018

Horrible customer service. Matt, is an arrogant, and deceitful person. With very few exceptions, the employees of this dealership are exactly how youd picture slimy used car sal More

by Kauzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darin Carville
Aug 30, 2018 -

Carville's Auto Mart responded

Carville's Auto Mart said on 07/24/2018 03:05 PM (Private Message) Kauzi, please call us at the dealership and hear what really transpired with Samantha's Jeep. I spoke with the mechanic Jeff who looked at the Jeep on a Sunday and he said that the only issue was the tie rod was loose. It is normal for a bushing to be worn at 142,000 miles and yes it had a little more play than the passenger side which is why we offered to repaired it at no cost to here even thou she had already had the Jeep for 5 months and put 3222 miles on it since she bought it. This is a simple $25 retail part and 30 min. labor. and she did have an appointment scheduled for the 9th which she cancelled and choose to voluntarily repossess the vehicle she was 8 days past due on. In fact we also helped her when she said she smelt a burning oil smell. We could not find the oil leak and sent it to Shrums to determine where it was coming from. We paid $600 to Shrums to repair small oil leak they found in the oil pan again at no cost to her. So please before you write a review, know the facts. We have offered or done all repairs she has asked, and the vehicle was fully inspected at Shrums Automotive at the time of sale and Samatha does have a copy of the inspection report. It is not possible to say that the tie rod was in that same condition 3222 miles ago when she bought it, but regardless we had it schedule to replace it for her at no cost. Talk with someone who really knows our dealership and you will find that we do more for our customers than any other dealership would. You may just not really be getting the real facts from Samantha who's only want was just get all of her money back on the car she has had for 5 months.

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