Carville's Auto Mart

I had a great experience with the team at Carvilles, Gee was great he listened to my needs and was able to get me a loan when others couldn’t! I’ll definitely be back next time I need a new truck! was great he listened to my needs and was able to get me a loan when others couldn’t! I’ll definitely be back next time I need a new truck! More

This guy is an absolute xxx! This dealership sold my daughter a truck for $27,000 that was completely destroyed internally, which we discovered after Carville's denied any water This dealership sold my daughter a truck for $27,000 that was completely destroyed internally, which we discovered after Carville's denied any water damage and told us my daughter was covered by the warranty, which was a lie as the warranty specifically states it does not cover water damage/rust. We were working with Wyatt, the service manager, who was trying to right the wrong and this guy's comes in and blows up everything. I have never been completely talked over and blown off like this guy did. I have filed complaints with the BBB, Tom Martino, and am now hiring an attorney. If this business screwed you too, feel free to join as we will gladly start a class action lawsuit. We met another young lady there who had a similar issue, noticing engine problems within 24 hours. They have had her car for 5 months, while she is making payments, and still have not fixed it. SHAME ON YOU, CARVILLE'S. More

Do not purchase a vehicle here! I have never been to a more crooked dealership. They shut off all the warning lights then when I get the car home warning lights come on and my auto I have never been to a more crooked dealership. They shut off all the warning lights then when I get the car home warning lights come on and my auto shop tells me it needs a catalytic converter. $3000.00 additional! Go to EdBosarth or ant other place but not Carvilles. More

This dealership is amazing they do everything they can to get you in a new vehicle. They are easy to work with and do a great job at customer care. get you in a new vehicle. They are easy to work with and do a great job at customer care. More

Had a great experience purchasing my new Ford Fusion. Josh was very helpful and explained everything throughout the whole process. He answered all the questions I had and explained the features of the ca Josh was very helpful and explained everything throughout the whole process. He answered all the questions I had and explained the features of the car. Thank you Josh for helping us find our son's first car!! More

Great experience working with Matt. He got me into the truck I wanted and quickly. Wonderful customer service and great prices. He got me into the truck I wanted and quickly. Wonderful customer service and great prices. More

Carville's Auto Mart truly made my car buying experience one for the books. From the moment I stepped foot onto their dealership lot, I knew I was in for something extraordinary. The exceptional service, kn one for the books. From the moment I stepped foot onto their dealership lot, I knew I was in for something extraordinary. The exceptional service, knowledgeable staff, and the magnificent 2022 Chevrolet 1500 made this adventure one that will forever be etched in my memory. First and foremost, the professionalism and friendliness of the Carville's Auto Mart team were remarkable. They greeted me with warm smiles and a genuine enthusiasm that instantly put me at ease. Their expertise in the automotive industry was evident as they guided me through the entire car-buying process, patiently answering all my questions and addressing any concerns I had. I never felt rushed or pressured, which made me feel confident in my decision. I must mention that Carville's Auto Mart went above and beyond in ensuring that the 2022 Chevrolet 1500 I purchased was in pristine condition. They meticulously inspected the vehicle, addressing any minor imperfections before handing over the keys. This attention to detail truly showcased their commitment to customer satisfaction. My experience at Carville's Auto Mart and the journey with my 2022 Chevrolet 1500 was nothing short of extraordinary. From the outstanding customer service to the awe-inspiring performance of the vehicle, every aspect surpassed my expectations. If you're in the market for a vehicle that combines power, style, and exceptional service, I highly recommend visiting Carville's Auto Mart and exploring the wonders of the 2022 Chevrolet 1500. More

Extremely disappointed in this dealership. They asked so many lenders with my information that it decreased my credit score by 50 points - which is absolutely unacceptable. They did a hard They asked so many lenders with my information that it decreased my credit score by 50 points - which is absolutely unacceptable. They did a hard pull of my brother in laws credit as well, when they said they would not. Wasted 4 hours of my time, on 3 different days. At first they offered me $461 for a monthly payment, which I completely walked away from. They told me it'd be less if I had a down payment. So after a few days I went back and offered 2500 as a down payment. They offered $461 AGAIN, while making me wait an hour for this information. The salesman I was working with knew I wouldn't accept an identical offer, because I told him this- so when his manager came & tried to 'persuade' me into what they wanted, it put a REALLY bad taste in my mouth. Lack if respect. Lack of couth. Do yourself a favor and save yourself some problems- GO elsewhere. If you do shop here, DO NOT ACCEPT THEIR FIRST OFFER EVER! - they 100% do better if you stand your ground. I said no twice and had to be extra assertive before then they brought out 4 different payment options that they "could actually offer me". Don't forget - gap insurance in coverage you can obtain from your insurance. They'll try to scare you into it and tell you how much you desperately need it, but check with your insurance agent. If you up your personal insurance coverage, you DON'T NEED the dealerships insurance, which will DROP your monthly payment. They didn't know I used to be an insurance agent, ha. If they woulda treated me properly and offered me those 4 different payment options the FIRST TIME - my credit wouldn't basically be in shambles now and they would have sold a car. They tried to take advantage of me for a sale. They just ain't it. Thanks for nothing. More

I’m not a leave a review type of person. I’ve bought a lot of cars at many places. But, I had an excellent experience at Carviles Auto Mart. They took good care of me.I am very appreciative I’ve bought a lot of cars at many places. But, I had an excellent experience at Carviles Auto Mart. They took good care of me.I am very appreciative of their service and I highly recommend them. This was 4th car I have bought from. Thanks Carvilles! More