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Carville's Auto Mart
Grand Junction, CO
373 Reviews
Carville's Auto mart sets the standard for providing quality, affordable pre-owned automobiles as well as giving back to the community that supports its business. This teamed with quality service provides the customer with a very positive and memorable purchasing experience. Customer Satisfaction is the number one goal. Their commitment to the customer prevails before, during and after the sale. The distinction of a "Dealership with a Difference" will be earned with each and every customer.
Come experience why over 40,000 people drive a car from Carvilles Auto Mart.
Carville's Auto Mart "A Dealership With A Difference"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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Showing 373 reviews
February 16, 2016
WORST CUSTOMER SERVICE EVER Except for the terrible experience that I just had that I will make sure to add to that page and a few other by the end of the evening. Last week Except for the terrible experience that I just had that I will make sure to add to that page and a few other by the end of the evening. Last week I called in on a car that wasn't even there yet (it was on its way in a truck) The gentleman that answered the phone when I called took my info and said he would call me the second it gets detailed and ran through an inspection. So I've been checking on it over the passed week to see when it was done. And this morning I drove by and saw it on the Lot finally, but I didn't get a call from anyone. So I called and explained my situation and somebody put me on hold to find the person that said they would do this for me. After 17 minutes of being on hold I decided to hang up and call again because I'm pretty sure you forgot about me. So I called again and explained my situation, AGAIN, and was transferred to a nice lady named Rose that apologized for what had happened and scheduled me for 5:00pm today. So I drive from Fruita very excited to test drive a car that I'm really wanting to purchase and when I show I see it out front ready for a test drive (like she said it would be) and I go inside and ask for Rose, but it turns out she's not there, so a salesman (I believe his name is Bob) takes my ID and takes me out to the car, he seemed confused so he went inside and comes back out to tell me that the car sold... The car that I had an appointment to come test drive and had a separate salesman "calling me the second it hits the lot." I knew you guys had a bad reputation but I decided to put that behind me because you had the car I wanted to buy and then you treat me like that and waste an hour of my time and energy, not to mention get me pretty excited. You all should really work on your customer service and keep your ducks in a row because it seems like a giant mess. That being said, I will never come back and I will make sure to tell everyone I possibly can about my experience so they too won't waste time and energy just for a slap in the face like that. More
by Haydenxclass
February 12, 2016
Great experience! Nick took our very difficult financial situation and made the car buying expierence painless. We never felt pressured like we have felt at other deale Nick took our very difficult financial situation and made the car buying expierence painless. We never felt pressured like we have felt at other dealerships in the past. Carvilles made my family feel right at home on their lot and in their office. If you need a vehicle check out carvilles first ! More
by SMoore
Employees Worked With
Nick Sites
February 11, 2016
Treated very well These guys worked very hard to get a great deal done for me. I couldn't be more pleased with the service I received. I would highly recommend Auto Mar These guys worked very hard to get a great deal done for me. I couldn't be more pleased with the service I received. I would highly recommend Auto Mart to anyone in the market for a used vehicle. Jarod did a great job putting me in a truck I love and can afford. Thanks again. More
by campcook
Employees Worked With
Jarod Stone
February 10, 2016
Great experience, love my new ride! Jarod was great! Friendly and helpful, did his best to make it as quick as possible. No pressure sale, was very thorough in giving us the figures So Jarod was great! Friendly and helpful, did his best to make it as quick as possible. No pressure sale, was very thorough in giving us the figures So we could calculate if it was in our budget. We had a great experience, will totally recommend anyone who is looking for a new car to go see Jarod!! :-) More
by Colorado native
Employees Worked With
Jarod Stone
February 06, 2016
Quick and easy experience. They are some Great guys. Easy to talk to. Quick service and got me in a great vehicle. I have bought a vehicle from them before and I had a great exp They are some Great guys. Easy to talk to. Quick service and got me in a great vehicle. I have bought a vehicle from them before and I had a great experience then too. More
by DanielM1
Employees Worked With
Jarod Stone, Jerry Young
February 03, 2016
Super! I needed to replace my "around the town" car, and called Carville after reviewing their on-line inventory. I met with Jarod Stone, and he was terrifi I needed to replace my "around the town" car, and called Carville after reviewing their on-line inventory. I met with Jarod Stone, and he was terrific. He showed me the car I was interested in, several others in a similar price range, and then found the perfect match for me. Jarod was friendly, kind, and very helpful. I don't like to shop--especially for used cars--but Jarod made the entire experience painless! Thank you, Jarod! More
by Delta Grandma
Employees Worked With
Jarod Stone
January 29, 2016
Very good They worked very hard to get me something even though my credit is poor. Also they spent more than just one day on it. They did what it took to get me They worked very hard to get me something even though my credit is poor. Also they spent more than just one day on it. They did what it took to get me a vehicle. More
by Brice
Employees Worked With
Jarod Stone
January 26, 2016
Purchased car off internet! I found Carville through an online search for a specific used car in their inventory. I live 3 hours away from the dealership. I asked Carville to giv I found Carville through an online search for a specific used car in their inventory. I live 3 hours away from the dealership. I asked Carville to give me truthful information about the condition of the used car and they did. I agreed to buy the car and they were kind enough to meet me 1/2 way. I looked the car over and the information they gave me on the phone was perfectly accurate. I purchased the car and am very happy with my purchase. They went way above and beyond in delivering the car to a mutually convenient place and I appreciate their honesty. More
by Aspengirl
Employees Worked With
Rose Oviatt
January 25, 2016
Tacoma purchase I had a good experience with Zach purchasing a 2005 Toyota Tacoma pick up. He arranged a test drive right away and was able to answer all of my quest I had a good experience with Zach purchasing a 2005 Toyota Tacoma pick up. He arranged a test drive right away and was able to answer all of my questions, which enabled me to make my decision More
by Mike1958
Employees Worked With
January 21, 2016
AWESOME Jarod Stone was a wonderful salesman. His service was above and beyond. He went out of his way to get us the best deal for our trade in as well as our Jarod Stone was a wonderful salesman. His service was above and beyond. He went out of his way to get us the best deal for our trade in as well as our purchase. You will recommend him to other potential buyers. More
by RtgTtg
Employees Worked With
Jarod Stone
