Casa Autoplex

Going on 10days Casa Still didn't contact me " they really care about the customer " let see how long it takes, Keep ya up to date really care about the customer " let see how long it takes, Keep ya up to date More

Terrible buying process I posted my experience ,casa wrote saying they want to get to the bottom of it so I sent them my info On 4/20/24 It's now 4/25/24 Funny they post a reply to your experiences b wrote saying they want to get to the bottom of it so I sent them my info On 4/20/24 It's now 4/25/24 Funny they post a reply to your experiences but don't actually make any effort to actually remedy this situation Started buying process early in April Never have never ever seen anything like it , dealership didn't know if the did leases, ,what??, omg. But I did follow up with hyundai and honda,and they are baffled how this could happen Let's see how long ,if they even reach at all More

Terrible Experience Use to be good when it was BORMAN I was going to buy what would have been 3rd vehical in 3 years 2 from borman ,first Experience first vehical from Casa ,sales people,untrained Sales was going to buy what would have been 3rd vehical in 3 years 2 from borman ,first Experience first vehical from Casa ,sales people,untrained Sales manager,untrained Hmm no thanks You see all these great reviews Could it be lack of choice Borman please come back! Bruce was best sales manager In town, More

Braden Tidwell sold me a 2021 Ford Ranger. He was extremely helpful in finding the right buy for me and my business. As a local business owner i needed a truck to help my restaurant grow. Brad He was extremely helpful in finding the right buy for me and my business. As a local business owner i needed a truck to help my restaurant grow. Braden helped me find exactly what I needed. Thank you to the wonderful team over at Casa Autoplex/Honda. Braden Tidwell, Miguel Ortiz, and Stephen Stophel worked hard to get me taken care of timely and efficiently. I will most certainly be referring family and friends to this dealership. Again. Thank you guys!!! More

My 2024 Hyundai Santa Cruz Night Edition with 1,700 MILES needs a new engine already before my first payment. What solutions was I offered: Sell the car back to them for less, or trade it in for less because needs a new engine already before my first payment. What solutions was I offered: Sell the car back to them for less, or trade it in for less because it's used. Did they do a buyback out of good faith and keep a customer? NO! Did they help me get into contact with someone that could help? NO! Did the sales manager promise to find me a solution that would make me happy, and then did nothing about it? YES! I do not recommend Casa Auto Group or Casa Hyundai of Las Cruces for any type of car purchase. More

Braden and Isaac made this process so easy and pleasant. Very knowledgable and easy to talk to. They are both highly recommended! Very knowledgable and easy to talk to. They are both highly recommended! More

We just purchased a 2018 Honda CR-V from Braden Tidwell at Casa Autoplex. Braden was very attentive and helpful. Once he learned what we were looking for, he immediately had a few vehicles in mind that w at Casa Autoplex. Braden was very attentive and helpful. Once he learned what we were looking for, he immediately had a few vehicles in mind that we might like. We ended up purchasing the first one he told us about. The process took a little longer than we anticipated, but we are very happy with the car and the service we received. 👍👍 More

Outstanding customer service experience purchasing a new 2024 Hyundai Kona AWD with Braden Tidwell. I drove from North New Mexico to Las Cruces because Braden took the time to make sure they had the vehicle 2024 Hyundai Kona AWD with Braden Tidwell. I drove from North New Mexico to Las Cruces because Braden took the time to make sure they had the vehicle I wanted and took a deposit to hold it for me. All the details, price, etc ironed out BEFORE I made the trip, so NO hassles, haggling or surprises. Smooth and professional start to finish. Very happy with my car buying experience at Casa Autoplex/Casa Hyundai Mazda Honda. More