Casa Autoplex

My review The employee was very friendly and helpful. He provided a relaxed environment, and explained things completely. He offered us the best possible deal a The employee was very friendly and helpful. He provided a relaxed environment, and explained things completely. He offered us the best possible deal and met all our needs. More

Buying at Borman was great! We had a knowledgeable and friendly salesperson. He answered all of our questions and listened to what we wanted. However, I feel like the finance dep We had a knowledgeable and friendly salesperson. He answered all of our questions and listened to what we wanted. However, I feel like the finance department could have taken a shorter amount of time. Overall, I am satisfied with the service I received and feeling ecstatic about my new car! More

Great deal As soon as my husband and I arrived at the dealership I let know Carlo that our credit was not good. He said we could work something out. We decided o As soon as my husband and I arrived at the dealership I let know Carlo that our credit was not good. He said we could work something out. We decided on a car and the negotition began. He came back with an estimated payment of way over $400. I wanted to stay at about $350. I said I would take the car at $419 including taxes, title and license plus GAP. I left to the bathroom and in the mean while Sarah was working on our deal in finance. While at the restroom I was still thinking that the pymnt. was still gonna be kind of high. I thought to myself: it will be great if they tell us that the pymnt. is less. So I walked out of the restroom and I expressed my thought to my husband and he said "finance lady just came and said that she has a deal that you're gonna like". Thanks to Carlo for working with us and Sarah for getting us a great deal we ended up with a pymnt. of $332. Carlo even got pizza and set up a table for my two children to eat while we were finishing at finance with Sarah. Also manager Pier was very attentive. More

Extremely Pleasant I was very comfortable during the entire shopping experience. I will be sure to mention this to my friends and coworkers, who are staring to shop for I was very comfortable during the entire shopping experience. I will be sure to mention this to my friends and coworkers, who are staring to shop for cars themselves More

AMAZING This is the second time I purchase a car at Borman. My first car was a Honda Civic, but this time I wanted more tall like an SUV and I got the Tucson This is the second time I purchase a car at Borman. My first car was a Honda Civic, but this time I wanted more tall like an SUV and I got the Tucson from Hyundai. Honestly, I went to look around see other cars but the customer service experience was terrible. I went to BRAVO dealership and they make me walk all the way to the car and it was 100 degrees outside. At Borman, as soon as we got there they put me on a nice car with cold AC to show me the cars and I DID NOT had to walk anywhere. They offered me beverages 3 minutes after we walk into the door, and of course we obtain a great deal for the car. More

Great experience Duane and Sara were great. I was bumbed that my charging g ports are not working but the service people were also great and will be checking it out fo Duane and Sara were great. I was bumbed that my charging g ports are not working but the service people were also great and will be checking it out for me More

Very helpful Very friendly and helpful overall a very good experience would recommend this dealership and staff. Has a Variety of options of cars to choose from. Very friendly and helpful overall a very good experience would recommend this dealership and staff. Has a Variety of options of cars to choose from. More

New Car Purchase the Staff was super friendly, answered all my questions and delivered my car clean and full of gas. I am very happy with my purchase and would return the Staff was super friendly, answered all my questions and delivered my car clean and full of gas. I am very happy with my purchase and would return to this dealership for future needs. More

all staff respectful, helpful, friendly. Had called sales manager before trip from Carlsbad, very straight forward, some confusion or miscommunication on price of car with or without auto tra Had called sales manager before trip from Carlsbad, very straight forward, some confusion or miscommunication on price of car with or without auto transmission. Young salesman< Marko(?) was college student working for the summer and had Andre (?) giving good training to him. It was a pleasure to talk both business and life with both of them. We needed to leave soon to take care of other needs before getting back on the road to Carlsbad. Due to long lines at the finance department, the salesmen took us to the different car manufacturer next door to use their finance dept, where Sarah helped complete all the next steps quickly. Thank you More