Casa Ford Lincoln

Octavio Lopez helped us buy our new venicle. I recommend him highly. It was our first puchase ever and we were very satisfied with his expertise. him highly. It was our first puchase ever and we were very satisfied with his expertise. More

I always write reviews because I believe they are useful. I recommend this dealership and especially the salesman Octavio Lopez. He was very easy to talk to. I will go back to him next time I need or know I recommend this dealership and especially the salesman Octavio Lopez. He was very easy to talk to. I will go back to him next time I need or know of someone that needs a vehicle. Happy shopping More

Alan was very helpful and courteous. Process was pretty quick. I was looking for a fusion however however I ended up with a focus as this is what I could afford right now. Is a great car although had to g quick. I was looking for a fusion however however I ended up with a focus as this is what I could afford right now. Is a great car although had to get standard. Alan did all he could by showing us around to get a car within our price range. Finance mgr Jeff was very friendly and helpful. More

Great customer service. Octavio Lopez helped me out and Great customer service. Octavio Lopez helped me out and definitely I'm going back to him anytime I decide to purchase a new car. He pretty much answer Great customer service. Octavio Lopez helped me out and definitely I'm going back to him anytime I decide to purchase a new car. He pretty much answered every question I had and helped me out to figure out what kind of car I want. Overall great experience! More

Visiting at Casa Ford was a pleasant experience. Visiting at Casa Ford was a pleasant experience. Certified Sales Consultant Alan Esparza was informative and very patient as I explored which vehicle Visiting at Casa Ford was a pleasant experience. Certified Sales Consultant Alan Esparza was informative and very patient as I explored which vehicle was exactly the one for me. Thank you Casa Ford for the great customer service! More

Octavio sold me a 2013 Ford F-350 at the beginning of the year. Excellent truck and excellent salesman. Craig in service is also the best serviceman I have ever dealt with. Super good guys year. Excellent truck and excellent salesman. Craig in service is also the best serviceman I have ever dealt with. Super good guys More

Ben was very knowledgeable and friendly. He kept me updated on the process of purchase and service. He also kept his promise on completion date. updated on the process of purchase and service. He also kept his promise on completion date. More

Luis Acero has excellent people skills and lots of patience. We purchased 3 vehicles in 1 week and every single time he took the time to treats us with quality. He is a knowledgeable and effective patience. We purchased 3 vehicles in 1 week and every single time he took the time to treats us with quality. He is a knowledgeable and effective sales consultant. We will definitely be back. More

My experience at Casa Ford is always a great one. Myself and my fiance had the pleasure of having Ventura (Ben) Pena as our sales consultant. We were in need of a family vehicle and were on a budget. Ben ha and my fiance had the pleasure of having Ventura (Ben) Pena as our sales consultant. We were in need of a family vehicle and were on a budget. Ben had us taken care of the entire process. From securing financing first to fit our budget, to picking out a vehicle that fit our needs. There was never a time that we didn't feel like we were taken care of. I can't say enough how professional and friendly the staff is at Casa Ford. Even our finance manager, Alex Aguirre was great with us! We had some things that needed to be taken care of with our vehicle before we could pick it up and Ben made sure that our Explorer was in the best condition and confident that we would have no problems with it. I would like to give my sincerest thanks to Ben Ventura for not just being professional and honest, but truly caring about his customers. If there was more that we could do to recognize him I would be glad to do so. With that said, I Casa Ford has our highest recommendation. Ask for Ventura (Ben) Pena. He not just went above and beyond a sales consultant is expected of, but he is considered a friend in my book. More

As with others with negative comments about Casa...Everything was going great. The car was picked out, price agreed on, cleaned and ready for delivery...UNTIL...the Finance manager stepped in. Casa...Everything was going great. The car was picked out, price agreed on, cleaned and ready for delivery...UNTIL...the Finance manager stepped in. My daughter and Johnny had agreed on a price for the car and everything was set. She had her own loan but the finance guy wanted to try and run it through Ford and then added more money to the deal. An agreed upon price Out The Door means just that. When the finance guy started running more numbers at her, she asked for me to step in and help. The agreed upon sales price was to include tax, title, and transfer fees but the finance guy was trying to add it onto the price at the end. This may work for the young and naive person but not for those with the car buying experience. Johnny was great at setting everything up and standing by his word until it came time to complete the deal. After we disagreed on the numbers, he proceeded to tell us we got the wrong car that we agreed on. We only looked at one car, ran our numbers on one car, and was trying to purchase that same car. Where it came from was way out in left field and needless to say, we walked out very unsatisfied with his actions as a sales person and the finance guys. Do yourself a favor and take the short drive up highway 10 to the next Ford dealership. Military should be warned of the back door work they are trying to do to you by making everything sound perfect and slip in the extra fees at the end. More