Casa Ford Lincoln

ATTENTION FORT BLISS PERSONNEL, the management (Alfred Alvarado & Miguel Ortiz) at Casa Ford lied to my face and robbed me out of at least $10,000. If they did this to me as an experienced car buyer & act Alvarado & Miguel Ortiz) at Casa Ford lied to my face and robbed me out of at least $10,000. If they did this to me as an experienced car buyer & active duty E-9, what do you think they’ll do to you? AVOID at all cost!!!! More

Stephen Stophel is very unprofessional. We will never be back. back. More

Worst place ever once you buy good luck dealing with them. Impossible to get help after sale. 2 experiences since we have bought 2 vehicles here. 1st experience was good with my wife's SUV. This time af them. Impossible to get help after sale. 2 experiences since we have bought 2 vehicles here. 1st experience was good with my wife's SUV. This time after the sale it is very hard to get a hold of the leadership team. No one responds and sales associate and his manager just give you the run around on everything. Won't be coming back here since a small issue with the truck can't be resolved. Need to work on customer service not only to get the sale, but to make sure the overall experience is great. More

Worst place ever once you buy good luck dealing with them. You can call till you are blue in the face and just get the run around them. You can call till you are blue in the face and just get the run around More

Excelent service by Jose Juarez, very profesional help me a lot so i can get my 2020 Telluride thanks Jose, if you stop by casa kia ask for Jose Juarez excelent person. a lot so i can get my 2020 Telluride thanks Jose, if you stop by casa kia ask for Jose Juarez excelent person. More

Great experience! I got exactly what I wanted. Experienced friendly and extremely helpful service all around. Highly recommend this dealer. Extremely happy with my new vehicle. Experienced friendly and extremely helpful service all around. Highly recommend this dealer. Extremely happy with my new vehicle. More

I had a great experience when I went to casa Kia . My dealer Mr. Pedro worked with me and helped me find a car within my budget. He made sure I was happy with the car and made sure everything went smooth dealer Mr. Pedro worked with me and helped me find a car within my budget. He made sure I was happy with the car and made sure everything went smoothly. More

Excellent experience with my Salesman and my Finance Adviser I had never heard of Casa Kia until Saturday when I went looking for a Telluride. Fortunately for me there was only 1 left. My sales person Mr. Juan I had never heard of Casa Kia until Saturday when I went looking for a Telluride. Fortunately for me there was only 1 left. My sales person Mr. Juan Rivera was the most courteous and knowledgeable person I have met. In addition, I have to acknowledge the finance adviser that finished my contract. He was also very friendly and courteous. I give both of your employees a 100. Keep up the great work and great personality. More

Recently purchased a 2019 optima Kia w Marlene and she was amazing. She did wonderful customer service as well as going as far as making sure to close the deal. was amazing. She did wonderful customer service as well as going as far as making sure to close the deal. More

Very professional experience Purchased a 2020 Kia Telluride. The whole process was very professional, low pressure, and very straight forward. I got what I think was a very fair Purchased a 2020 Kia Telluride. The whole process was very professional, low pressure, and very straight forward. I got what I think was a very fair deal that I feel good about (have definitely had some opposite experiences. All the employees very friendly (and not in a creepy car dealership kind of way) helpful and presently the options clearly and openly. Whole process was easy and straight forward. Only negative i can present was it took about an hour to get car washed and filled up. More