
Casa Ford Lincoln
El Paso, TX
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I went to Casa Ford with the hopes of getting a brand new F-150 because I heard about all the incentives and discounts they give, plus the customer service is outstanding. I've been to other dealerships whe F-150 because I heard about all the incentives and discounts they give, plus the customer service is outstanding. I've been to other dealerships where the sales reps just follow you and try to get you into anything they possibly can just so they can make a sale. Casa Ford reps are very friendly and listen to what the customer wants. Anthony Reyes and his finance manager were able to get me into the truck I wanted at a price I was comfortable with, I ended up driving home in my brand new 2011 F-150 all thanks to the friendly people at Casa Ford. More
Exceptional dealership. From discussion of models, styles and features and price, this group, and particularly the three mentioned, is outstanding in knowledge and performance. Customer service is ex styles and features and price, this group, and particularly the three mentioned, is outstanding in knowledge and performance. Customer service is extrodinary insuring that all areas are explained and covered. Once vehicle is ordered to finalization of transaction is easy and friendly. Highly recommend to anyone looking to buy. More
My experience at Casa Ford was great. The atmosphere is very comfortable and welcoming. I liked that the salespeople are friendly and seem to be interested more in helping you get the best deal than helpi very comfortable and welcoming. I liked that the salespeople are friendly and seem to be interested more in helping you get the best deal than helping themselves get the most out of a sale. More
Overall great car buying experience. Antonio Reyes really worked hard for me to get a deal done. I will definitely recommend this dealership to anyone looking to buy a new vehicle. The Parking area really worked hard for me to get a deal done. I will definitely recommend this dealership to anyone looking to buy a new vehicle. The Parking area for customers is small, but that was the only inconvenience I had with this dealership. More
I was very impressed with this Anthony and Jeffrey. I went in to Casa expecting the stereotypical car salesman bit, but did not experience any of that. While they did not have the truck with the exact s went in to Casa expecting the stereotypical car salesman bit, but did not experience any of that. While they did not have the truck with the exact specifications I was looking for, Anthony was able to find me one that came very close. Jeffrey helped with the financing and was able to get me a loan at a lower interest rate then what my bank had offered me. They were both very knowledgeable and courteous. More
Mr. Reyes was very helpful, very informative. He made me and my daughter feel very comfortable. He was personable, friendly, and not like the stereotypical car dealer. He treated us more like new friends and my daughter feel very comfortable. He was personable, friendly, and not like the stereotypical car dealer. He treated us more like new friends than customers! We are hightly satisfied. More
WE WENT TO SHAMALEY ORIGINALLY, AND ALTHOUGH WE HAD GREAT CUSTOMER SERVICE... THE EXPERIENCE AND DEAL WE RECEIVED AT CASA FORD WAS UNFORGETTABLE. ANTHONY WAS ORGANIZED, PROFESSIONAL AND KNOWLEDGABLE ABOUT T CUSTOMER SERVICE... THE EXPERIENCE AND DEAL WE RECEIVED AT CASA FORD WAS UNFORGETTABLE. ANTHONY WAS ORGANIZED, PROFESSIONAL AND KNOWLEDGABLE ABOUT THE F-150 AND ESCAPE WE ENDED UP PURCHASING. HE DEALT WITH ME PROFESSIONALLY WHEN I TURNED INTO "THAT CUSTOMER" AND BECAME A NUISANCE WITH TEXTS AND CALLS ABOUT QUESTIONS AND INFORMATION. I'M GIVING HIS CARD TO EVERYONE I KNOW WANTING TO BUY AND ASKING IF THEY'VE DRIVEN A FORD LATELY. More
My husband and I went to Casa Ford after visiting one of their competitors. We found what we were looking for, plus much more. We got a great price, awesome quality customer service and an exceptional overa their competitors. We found what we were looking for, plus much more. We got a great price, awesome quality customer service and an exceptional overall experience. Anthony was able to answer all our questions/concerns. We will definitely be recommending Casa Ford, and Anthony, to all of our friends and family. More
We came into Casa Ford just to look into a new truck but not planning on buying it turned out Ms.Balderrama was very attentive and explained very well everything about the truck we fell in love she made the not planning on buying it turned out Ms.Balderrama was very attentive and explained very well everything about the truck we fell in love she made the process very simple and affoardable for us so we walked out with a brand new beautiful truck.We would definitely recommend anyone to come to Casa Ford and we would definitely recommend for them to go with Monica Balderrama. More