Casa Ford Lincoln

Excellent experience with my Salesman and my Finance Adviser I had never heard of Casa Kia until Saturday when I went looking for a Telluride. Fortunately for me there was only 1 left. My sales person Mr. Juan I had never heard of Casa Kia until Saturday when I went looking for a Telluride. Fortunately for me there was only 1 left. My sales person Mr. Juan Rivera was the most courteous and knowledgeable person I have met. In addition, I have to acknowledge the finance adviser that finished my contract. He was also very friendly and courteous. I give both of your employees a 100. Keep up the great work and great personality. More

Recently purchased a 2019 optima Kia w Marlene and she was amazing. She did wonderful customer service as well as going as far as making sure to close the deal. was amazing. She did wonderful customer service as well as going as far as making sure to close the deal. More

Very professional experience Purchased a 2020 Kia Telluride. The whole process was very professional, low pressure, and very straight forward. I got what I think was a very fair Purchased a 2020 Kia Telluride. The whole process was very professional, low pressure, and very straight forward. I got what I think was a very fair deal that I feel good about (have definitely had some opposite experiences. All the employees very friendly (and not in a creepy car dealership kind of way) helpful and presently the options clearly and openly. Whole process was easy and straight forward. Only negative i can present was it took about an hour to get car washed and filled up. More

Liers They are liars the finance manager made a deal then came back and said that I never told him about my pay off after the deal was done so overall they They are liars the finance manager made a deal then came back and said that I never told him about my pay off after the deal was done so overall they tried they tried to take 10K less than the original offer More

Grateful!! Billy Gutierrez and Walter went above and beyond to help me get what I needed for my lifestyle and budget! I am forever grateful to you both. Billy Gutierrez and Walter went above and beyond to help me get what I needed for my lifestyle and budget! I am forever grateful to you both. More

Professional Andres Molina was very helpful & showed a great knowledge of the car that we bought. Mr.Molina was very professional and worked with our schedule. Andres Molina was very helpful & showed a great knowledge of the car that we bought. Mr.Molina was very professional and worked with our schedule. Thank You More

Excellent Service!! Eugene Perez at Casa Kia offered a great customer service and really a friendly person. Made the car buying experience a great one. Thank You. Eugene Perez at Casa Kia offered a great customer service and really a friendly person. Made the car buying experience a great one. Thank You. More

Not happy with a/c service I've been a service customer of Casa Ford for many years but, not real impressed by my last visit. Took my F-350 because the a/c started blowing hot I've been a service customer of Casa Ford for many years but, not real impressed by my last visit. Took my F-350 because the a/c started blowing hot air. Told the service writer it was working fine when I shut off the truck but when I started it, it was hot air. So it was something sudden. They called and said the Freon was low and they serviced that and some other minor incidental repair. Cost was going to be a little of $300. Then later, they called and said when they went for a test drive the a/c was blowing hot air again. Then they found the problem; a bad switch/contact. The $300 was for nothing; it wasn't low on Freon because it was working fine when I shut off the truck the night before! People are very friendly and helpful but, I was a little disappointed. More

awesome experience Danny Tercero at Casa Kia helped us get a good deal plus gave us excellent customer service. He really made us feel we were priority . Danny Tercero at Casa Kia helped us get a good deal plus gave us excellent customer service. He really made us feel we were priority . More

Great job Danny Tercero, Casa Kia! Danny and AngelTercero from Casa Kia, El Paso provided us with an excellent customer service. They both made car buying experience a present one. Wi Danny and AngelTercero from Casa Kia, El Paso provided us with an excellent customer service. They both made car buying experience a present one. With their great service, we decided to made the purchase that same day. We'll definitely come back to Danny and Angel for our next vehicle in the future. More