
Casa Ford Lincoln
El Paso, TX
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Pleased to do business with a dealership w/ Christian values So blessed to do business in sales, Lisa Grafton, and finance, Lucas Grendahl, both Christians, to purchase an MKZ at a price I could afford. So blessed to do business in sales, Lisa Grafton, and finance, Lucas Grendahl, both Christians, to purchase an MKZ at a price I could afford. More
Awesome service My salesperson was Lisa grafton and she was so awesome and took care of me throughout the whole process. I would definitely send friends directly to h My salesperson was Lisa grafton and she was so awesome and took care of me throughout the whole process. I would definitely send friends directly to her. I'm so glad I meet her and that she got me into my new truck! More
Customers are family Alex helped us out with the purchase of a new 2017 Explorer. We originally went in to see the Lincoln MKX and the Edge. Alex was very patient and allo Alex helped us out with the purchase of a new 2017 Explorer. We originally went in to see the Lincoln MKX and the Edge. Alex was very patient and allowed me to explore many options. He also got me a no hassle deal once I had decided to go with the explorer. He was thorough and explained all details about the vehicle without pushing. I know I got a great deal at Casa! More
Very Satisfied with the Customer Service Thank You for all the work you have done for me. Yesterday you reminded me why I have always come back to Casa Ford, Great Service and sales agents wi Thank You for all the work you have done for me. Yesterday you reminded me why I have always come back to Casa Ford, Great Service and sales agents willing to go above and beyond to help the customer. The financing officer is genuinely looking out for my best interest. We could have closed the deal last night but instead he is waiting for the best offer. More
Excellent Buying Experience Once again Omar Herrera delivered exceptional service! From the moment we called him looking for the vehicle we wanted up until we decided to purchas Once again Omar Herrera delivered exceptional service! From the moment we called him looking for the vehicle we wanted up until we decided to purchase. More
Excellent customer service. Casa Ford with Omar Herrera helped me on getting a new car (Escape 2017) with the color that i was looking for and on the side they helped me with my Casa Ford with Omar Herrera helped me on getting a new car (Escape 2017) with the color that i was looking for and on the side they helped me with my credit score plus my interest was real low. I am so glad with Casa Ford and Omar Herrera that i being with them since 2003. More
GREAT!!! I was in and out in less time that expected. Eladio was excellent in answering all questions about the vehicle that I was looking for without the add I was in and out in less time that expected. Eladio was excellent in answering all questions about the vehicle that I was looking for without the added "fluff" that other dealers usually throw at customers. This provided a pleasant experience. More
Best exprience Finally a dealership that didn't make me feel uncomfortable about buying a vehicle. Mr. De la Torre is by far one of the best sales reps that I've had Finally a dealership that didn't make me feel uncomfortable about buying a vehicle. Mr. De la Torre is by far one of the best sales reps that I've had the opportunity to encounter. Whatever information I need or test drive he was able to answer every question I had. I would totally recommend casa ford and definitely go find Mr. Onesimo De la Torre. More
they tried to give me $10,000.00 less than trade in value my NADA guides book value was $39,000.00 they offered me 29,000.00. I asked if they follow the NADA guides the guy got upset got un and left. went to my NADA guides book value was $39,000.00 they offered me 29,000.00. I asked if they follow the NADA guides the guy got upset got un and left. went to shamaley and got $38,000.00 for my trade in. be aware they will scam you More
Bought a new 2016 Ford Focus Our salesman, Michael Brucker, was fantastic. He was very patient and thorough. I never would have considered a Ford, but my husband drives them at wo Our salesman, Michael Brucker, was fantastic. He was very patient and thorough. I never would have considered a Ford, but my husband drives them at work and suggested it. There is a disconnect with what one is promised online and on commercials in regards to monthly payments and the reality of the dealership. All was great except we left after 10:00 pm. Saturday night. The finances were the weakest link. By then, we were exhausted and the explanation of the finances were rushed. Michael Brucker was a 5 in all areas. The manager and finance department were 4s. More