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Cascade Cadillac Chevrolet

Wenatchee, WA

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335 Reviews

148 Easy St

Wenatchee, WA

98801

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Showing 335 reviews

January 21, 2017

Worst customer service. Service Sept full of jobworths Avoid at all costs. Frequent overcharging common practice and encouraged. Avoid at all costs. Frequent overcharging common practice and encouraged.Avo More

by Fuelpump
Customer Service
Recommend Dealer
No
Employees Worked With
Cascade Jobsworth
Feb 09, 2017 -

Cascade Cadillac Chevrolet responded

Dear Fuelpump, Thank you for taking the time to review our dealership, despite your experience. I sincerely apologize for where we fell short of your expectations. Whether it be in sales or service, our customers are our lifeblood and we strive to care for you in that manner. Your review is highly valued so please do not hesitate to contact us with any recommendations on how we can better satisfy our customers' needs.

December 21, 2016

Great We have always bought our Subarus from Cascade... Always great customer service during and after the sale...They always call well after the sale to ma More

by Ajakcr12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
December 12, 2016

Very Happy Shopped all over the Northwest on line and couldn't come close to beating their price and selection. I couldn't be happier with the entire transactio More

by GernBlanston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
December 07, 2016

second new ride this year Sales staff goes beyond normal expectations to make us happy. This makes our second purchase this year from Cascade nothing better than a new droptop More

by happy in bowties again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul J
November 29, 2016

Very Professional Dan Cordell was great to work with, and I was impressed with the way he put me in a truck I wanted. Finance Department was a pleasure to work with. More

by Mike B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Department
November 23, 2016

Fast and efficient! Awesome customer service from everyone. From the initial meet and greet, through the estimate and scheduling, your personnel provided excellent service. They kept me up to date on the prog More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
This does not apply to my visit. All of your personnek in the body repair shop were outstanding!
November 17, 2016

Chevy Buyer Randy provided us a painless, simple to understand purchase process. He showed us options and gave us the time and space for us to make the decision t More

by Chevy Buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
November 17, 2016

Fantastic Experience Such great and knowledgeable people!! We were so happy with our new purchase and felt very comfortable and assured we were making the right choice. I More

by jeanna4leaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon, Justin,David
November 15, 2016

Had a very enjoyable time working with Randy and Mark. I was in a time crunch to get the deal done and Randy and Mark did a great job getting it done in a timely manner. Thanks guys! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy,Mark
November 07, 2016

Outstanding customer service. So professional! Did not feel pressured into buying a vehicle. On the contrary, they tried their best to get me a good deal and work with my budget. More

by Josanchez311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and justin
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