Cascade Cadillac Chevrolet

Flawless I worked with Justin V and he was so helpful. I have been shopping for a car for more than a year now, but nothing I really wanted showed up until I s I worked with Justin V and he was so helpful. I have been shopping for a car for more than a year now, but nothing I really wanted showed up until I saw the car that Justin worked so hard for me to get. He even followed me to Chelan to drop off my new car! He was low pressure - truly - and he knew what he was doing so it wasn't like most places where it takes 7 hours to get everything done. Loved it all! More

Quick, courteous, accommodating, thorough I came in with a Colorado in mind but they were out of my price range. A black Camaro caught my eye, and Dan talked me into taking it for a drive and I came in with a Colorado in mind but they were out of my price range. A black Camaro caught my eye, and Dan talked me into taking it for a drive and I was hooked! Love the car! More

Outstanding service We are repeat customers, the first time we bought a car in 2008, and we liked the company and service so much that there was no question we would retu We are repeat customers, the first time we bought a car in 2008, and we liked the company and service so much that there was no question we would return. Justin Henke did an amazing job! He's very knowledgeable, regarding every aspect of the company and the banking process. He made sure all the paperwork was set up and ready to go for us to drive from Moses Lake and sign. He's very pleasant and very good at his job that my husband was impressed! We will definitely spread the word about Cascade Auto and Justin. More

Excellent service I was in and out in about 30 minutes with no appointment needed! Excellent friendly quality service! No pressure to do more work than necessary. I was in and out in about 30 minutes with no appointment needed! Excellent friendly quality service! No pressure to do more work than necessary. More

Great customer service It was a pressure working with carlso , really helped us out love our new car, thank you and working with Julie obrien was great she really really hel It was a pressure working with carlso , really helped us out love our new car, thank you and working with Julie obrien was great she really really help out thank you to your team More

Exceptional Service My family and I went to Cascade Auto Center with the intention of "just looking" but that all changed when we met Paul Jerolimek! He was so kind and My family and I went to Cascade Auto Center with the intention of "just looking" but that all changed when we met Paul Jerolimek! He was so kind and listened to the details of what we were looking for and what we could afford. Long story short, we walked out with our brand new Tahoe!! It's a GREAT feeling to know we have a dealership right here in town, with such integrity! More

buying a car at your pace We took a while to decide on purchasing a new vehicle. Spring had sprung and getting away to test drive a car and make a commitment to buy one was ge We took a while to decide on purchasing a new vehicle. Spring had sprung and getting away to test drive a car and make a commitment to buy one was getting harder. So one Saturday we finally got to the dealership and did our test drive of an Equinox and an Impala. the only problem was there were no more 2016 Impalas left. Our decision to go with an Impala was questionable. We actually almost purchased a 2015. But the one they had was white and we didn't want white or black. So they found one at another dealership and were going to do an exchange. It was late in the day on Saturday and they weren"t going to be able to do it til Monday. We went home with the plan to purchase a 2015 Impala and then decided "no" we wanted a 2016. so Monday we called back with our change of mind. everyone was OK with that but they had to search for one we liked. I went in on Tuesday , they had found the color we liked-the blue velvet metallic with the titanium/ black trim interior. It was located in Missula MT. so they sent someone to get it on Wednesday and I picked it up on Friday. Everyone at the dealership was awesome! In fact just 6 days after we purchased the car I was in Portland OR and had locked my keys in the car and Randy our salesman was able to help me with the onstar number to open my car doors. so today is one week of ownership and we are very happy with everyones help in this purchase. Thank you for all your help More

The service at the Subaru service center has always been exc Service is excellent, however, this is NOT Rodney Schmidt's car....it's MINE....Ruby Schmidt, and I'd be way happier if you'd get that right! LOL! Service is excellent, however, this is NOT Rodney Schmidt's car....it's MINE....Ruby Schmidt, and I'd be way happier if you'd get that right! LOL! More

My service My only problem was that I had a bad sensor that had to be replaced at about $260.00+. Well after the job was completed and they came into the waitin My only problem was that I had a bad sensor that had to be replaced at about $260.00+. Well after the job was completed and they came into the waiting room the service guy says " well we didn't have a silver one so we had to put a black one in" . I think I should have been told that prior to having it done as now I have a black dot on my back bumper that doesn't match the other sensor. They also cleaned my fuel jets and oil change. That was done fine. More

I have went to Cascade Auto center twice to shop for used cars (trade in my 07 subaru legacy) as well as being awarded the "grand prize" (a free oil change) by mail. Both times when going to the dealership cars (trade in my 07 subaru legacy) as well as being awarded the "grand prize" (a free oil change) by mail. Both times when going to the dealership I got rude service and the runaround. Before even going into financing I told them what I wanted and they pretty much told me I couldn't afford anything they had. BTW I have perfect credit and make pretty good money. When winning the prize they told me I had to buy/trade a vehicle in order to even talk about what it was. I will NEVER go here again and hope to warn you against it as well. Good luck fellow car shoppers. More